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Customer Experience Software for Non Profit (2026)

Last updated: March 2026

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233 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk Suite is available for Non Profit and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Pipedrive logo

Cloud-based CRM solution for salespeople

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Pipedrive is available for Non Profit and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Zoho CRM logo

Customer relationship management solution

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Zoho CRM is available for Non Profit and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is available for Non Profit and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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livepro logo

Knowledge management system

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livepro is available for Non Profit and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep).

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Preferred Patron Loyalty logo
Category Leaders

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Preferred Patron Loyalty is available for Non Profit and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support.

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Sogolytics logo
Category Leaders

Customer and employee experience management platform.

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Sogolytics is available for Non Profit and offers the following support options: Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Alchemer logo

Customer experience management and online survey platform

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Alchemer is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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Survicate logo
Category Leaders

Collect, analyze, and act on customer feedback

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Survicate is available for Non Profit and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

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SurveyLegend logo

Mobile-friendly survey management platform

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SurveyLegend is available for Non Profit and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

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CustomerHero logo

Online survey creator and feedback collection

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CustomerHero is available for Non Profit and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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LiveChat logo

The AI-First Platform to Support Customers and Boost Sales

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LiveChat is available for Non Profit and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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Thought Industries logo

Leading Customer Learning & Intelligence Platform

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Thought Industries is available for Non Profit and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum.

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Waitwhile logo

Waitlist app & queue management system for every business

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Waitwhile is available for Non Profit and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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ThinkOwl logo

A complete AI solution for all your customer support needs.

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ThinkOwl is available for Non Profit and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat.

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SurveyMonkey logo

Online survey and feedback collection platform

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SurveyMonkey is available for Non Profit and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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Jotform logo

Cloud-based form builder tool for digital forms.

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Jotform is available for Non Profit and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite is available for Non Profit and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

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LiveAgent logo

Multichannel customer care solution with an AI chatbot

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LiveAgent is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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SumUp logo

POS and payments processing software

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SumUp is available for Non Profit and offers the following support options: Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

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Typeform logo

Interactive form builder for data collection

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Typeform is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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EngageBay CRM is available for Non Profit and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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Intercom logo

AI-powered customer service with helpdesk

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Intercom is available for Non Profit and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is available for Non Profit and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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