Reservation & Online Booking Software with Multi-Channel Management

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Cloudbeds   

59
PMS, Booking & Channel Management for Independent Properties
Cloudbeds' commission-free booking engine is available for your website and on Facebook. Match your website’s look and feel and manage simple or complex rates. Read more about Cloudbeds
PMS, Booking & Channel Management for Independent Properties
Cloudbeds' commission-free booking engine is available for your website and on Facebook. Match your website’s look and feel and manage simple or complex rates. Read more about Cloudbeds

RMS Hotel   

184
Cloud-based hotel management software
RMS is a cloud-based hospitality property management solution designed to assist hotel managers & owners in managing bookings, correspondence, billing, and more. Read more about RMS Hotel
Cloud-based hotel management software
RMS is a cloud-based hospitality property management solution designed to assist hotel managers & owners in managing bookings, correspondence, billing, and more. Read more about RMS Hotel

Lodgify  

222
Vacation Rental Software with a Website Builder
Manage all your reservations from one place. Keep track of your bookings. Receive and manage all inquiries in one inbox. Read more about Lodgify
Vacation Rental Software with a Website Builder
Manage all your reservations from one place. Keep track of your bookings. Receive and manage all inquiries in one inbox. Read more about Lodgify

ReservationKey  

67
Reservation management for the lodging industry
ReservationKey is feature rich yet the most cost effective solution for the industry. Our users include, Hotels, Motels, Resorts, Property Management, B&Bs and more. 30-day free trial, free set-up, free customization, with all the features found in competing systems, but at a much lower price. Read more about ReservationKey
Reservation management for the lodging industry
ReservationKey is feature rich yet the most cost effective solution for the industry. Our users include, Hotels, Motels, Resorts, Property Management, B&Bs and more. 30-day free trial, free set-up, free customization, with all the features found in competing systems, but at a much lower price. Read more about ReservationKey

eZee Reservation  

106
Online Reservation System for hotels
eZee Reservation is an online booking engine and channel manager for hotels which helps hotels increase commission-free direct bookings. Read more about eZee Reservation
Online Reservation System for hotels
eZee Reservation is an online booking engine and channel manager for hotels which helps hotels increase commission-free direct bookings. Read more about eZee Reservation

Welcome Anywhere  

49
Full featured online hotel booking system
Welcome Anywhere is a property management & hotel booking system offering back office tools, mobile online booking, billing & invoicing, POS integration, & more. Read more about Welcome Anywhere
Full featured online hotel booking system
Welcome Anywhere is a property management & hotel booking system offering back office tools, mobile online booking, billing & invoicing, POS integration, & more. Read more about Welcome Anywhere

Hostaway  

40
Vacation rental software for property management companies
Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and bookings across multiple channels. Read more about Hostaway
Vacation rental software for property management companies
Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and bookings across multiple channels. Read more about Hostaway

Hotel Crux  

3
Hotel management system
Hotel Crux is a hotel management system which connects properties to hundreds of channels through two way connection, helping hoteliers reduce all the unnecessary manual work. The built-in PMS enables hoteliers to sell rooms by day, also sell early check-in or late check out, and avoid overbookings. Read more about Hotel Crux
Hotel management system
Hotel Crux is a hotel management system which connects properties to hundreds of channels through two way connection, helping hoteliers reduce all the unnecessary manual work. The built-in PMS enables hoteliers to sell rooms by day, also sell early check-in or late check out, and avoid overbookings. Read more about Hotel Crux

Juniper Booking Engine  

1
Multi-channel booking engine for the travel industry
Juniper Booking Engine is a cloud-based platform for travel agencies that provides payment processing, itinerary creation, quote management, rental car reservation, flight booking, and promotions management. The software offers different modules for businesses to select depending on their needs. Read more about Juniper Booking Engine
Multi-channel booking engine for the travel industry
Juniper Booking Engine is a cloud-based platform for travel agencies that provides payment processing, itinerary creation, quote management, rental car reservation, flight booking, and promotions management. The software offers different modules for businesses to select depending on their needs. Read more about Juniper Booking Engine

BugHotel Reservation System  

0
Travel agent & tour operator platform
BugHotel Reservation System is a B2B & B2C reservations management platform for travel agents, tour operators, DMCs and online travel agencies to manage availability, prices & bookings across multiple channels. The system is designed for small start-up property managers as well as large enterprises. Read more about BugHotel Reservation System
Travel agent & tour operator platform
BugHotel Reservation System is a B2B & B2C reservations management platform for travel agents, tour operators, DMCs and online travel agencies to manage availability, prices & bookings across multiple channels. The system is designed for small start-up property managers as well as large enterprises. Read more about BugHotel Reservation System

GuestCentric  

0
Hotel web design, booking engine and channel manager
Guestcentric provides an all-in-one solution for digital marketing, website design, channel management & booking systems in the cloud. Read more about GuestCentric
Hotel web design, booking engine and channel manager
Guestcentric provides an all-in-one solution for digital marketing, website design, channel management & booking systems in the cloud. Read more about GuestCentric
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Avg. User review

Reservation & Online Booking Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Reservation & Online Booking apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
70
70
Reviews 19/20
Integrations 17/20
Mobile 0/20
Functionality 20/20
Security 14/20
69
69
Reviews 15/20
Integrations 18/20
Mobile 19/20
Functionality 17/20
Security -/20
67
67
Reviews 10/20
Integrations 13/20
Mobile 17/20
Functionality 15/20
Security 12/20
66
66
Reviews 14/20
Integrations 17/20
Mobile 5/20
Functionality 14/20
Security 16/20
65
65
Reviews 12/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security 15/20
64
64
Reviews 13/20
Integrations 4/20
Mobile 18/20
Functionality 17/20
Security 12/20
64
64
Reviews 13/20
Integrations 12/20
Mobile 18/20
Functionality 14/20
Security 7/20
64
64
Reviews 13/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security -/20
63
63
Reviews 17/20
Integrations 20/20
Mobile 0/20
Functionality 17/20
Security 9/20
63
63
Reviews 13/20
Integrations 10/20
Mobile 18/20
Functionality 13/20
Security 9/20
59
59
Reviews 13/20
Integrations 14/20
Mobile 17/20
Functionality 15/20
Security -/20
56
56
Reviews 13/20
Integrations 11/20
Mobile 16/20
Functionality 16/20
Security -/20
53
53
Reviews 5/20
Integrations 17/20
Mobile 19/20
Functionality 12/20
Security -/20
49
49
Reviews 15/20
Integrations 9/20
Mobile 8/20
Functionality 17/20
Security -/20
48
48
Reviews 13/20
Integrations 5/20
Mobile 14/20
Functionality 16/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.