App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Social CRM Tools Software for Public Administrations (2026)
Last updated: March 2026
29 software options
Sponsored
Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
Read more about Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management & scheduling for SMBs and enterprise
Read more about Hootsuite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TitanHQ and Redstor powered by CyberSentriq
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contact management & social relationship solution
Read more about Nimble
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-use social media management for teams and agencies
Read more about Agorapulse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales management solution
Read more about Freshsales
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Media Management Software for Business
Read more about Sprout Social
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital business cards for teams and individuals
Read more about Popl
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Read more about Thryv
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer relationship management (CRM) platform
Read more about SugarCRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support, engage, and convert customers on a single platform.
Read more about Re:amaze
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
Read more about Sprinklr
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Customer support & Help Desk software-FREE PLAN
Read more about NABD System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most easy-to-use CRM solution.
Read more about RAYNET CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer experience management
Read more about Locobuzz
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive intranet and collaboration hub for business.
Read more about Jive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel communication platform
Read more about Umnico
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service & team communication S
Read more about Stames
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Java/React-based SaaS user interaction suite
Read more about yawave