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Survey Software with Trend Analysis (2026)

Last updated: April 2026

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Key features of Survey Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Customizable Questions: Users value the ability to tailor questions to specific needs, enhancing data relevance and improving user engagement with diverse question types. 96% of reviewers rated this feature as important or highly important.
  • Survey Builder: Reviewers highlight the ease of creating surveys with various question formats, customization options, and user-friendly interfaces for efficient data collection. 94% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Users appreciate detailed and customizable reporting features that provide real-time insights and graphical representations for better data-driven decisions. 91% of reviewers rated this feature as important or highly important.
  • Data Import/Export: The feature is praised for its ease of transferring data between formats, enhancing data management, and enabling seamless integration with other tools. 88% of reviewers rated this feature as important or highly important.
  • Question Branching: Reviewers note the benefit of creating tailored surveys that dynamically adjust based on responses, improving survey relevance and respondent engagement. 85% of reviewers rated this feature as important or highly important.
  • Customizable Templates: Users find value in pre-designed and modifiable templates that enhance the survey appearance, consistency, and branding, saving time in survey creation. 83% of reviewers rated this feature as important or highly important.
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106 software options

SurveyMonkey logo

Online survey and feedback collection platform

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SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.

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Cloud-based form builder tool for digital forms.

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SurveyLegend logo

Mobile-friendly survey management platform

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SurveyLegend enables you to create beautiful, mobile-friendly surveys, forms, or polls effortlessly. Gather valuable feedback, understand customer needs, and make smarter decisions. With engaging and accessible survey designs, you’ll boost response rates and uncover insights that drive real results.

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Sogolytics logo
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Customer and employee experience management platform.

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SogoSurvey empowers individuals and small teams to uncover what recipients really think without needing advanced research skills.

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Birdeye logo

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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QuestionPro logo
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Cloud-based survey solution for generating insights

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QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis.

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Hotjar logo

Digital experience insights for any business selling online

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Bring the voice of the customer to your decision-making with on-site and external surveys from Hotjar.
Use expert-built templates or create your own to deeply understand your users. Hotjar is an all-in-one digital experience insights platform.

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XM for Strategy & Research logo
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Customer insights & brand research survey management tool

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Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

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Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score.

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Lucky Orange logo

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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CustomerHero logo

Online survey creator and feedback collection

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Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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AI-powered business software that helps you manage your team

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Factorial is the AI-powered business software that takes care of the time-consuming stuff, like hiring, holidays and payroll.

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ELMO Software logo

HR & Payroll Software, simplified.

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ELMO Survey enables organisations to conduct and manage staff surveys throughout all points of the employee lifecycle to gain actionable insights into your employees’ attitudes and opinions towards work.

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Xoxoday logo

Global rewards, recognition, loyalty and incentive solutions

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An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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SmartSurvey logo

Online survey & questionnaire tool

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The UK-based & secure survey management tool for creating, distributing, managing, and analysing responses for unlimited surveys.

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CleverX logo

AI-native research. Question to insight in hours.

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AI-native research platform. Go from question to insight in hours. AI designs your study, recruits from 8M+ verified participants, conducts research, and delivers analyzed results from a single prompt.

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Survicate logo
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Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

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AskNicely logo

Make every customer experience awesome, every time.

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AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

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SurveyLab logo

Survey software and questionnaire tool

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Powerful surveys with real-time reports, integrations, multi-user and multi-language support.

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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