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Call Center Studio

Pay-as-you-go • Scalable • AI Powered • Better CX

Table of Contents

Is this product right for your business?

Find out with a

Call Center Studio - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Call Center Studio overview

What is Call Center Studio?

Call Center Studio is the world’s first and only Google-based contact center software that guarantees effortless scalability and profound efficiency to help you build the best experiences for your customers and agents.

• Remote-friendly serverless infrastructure provides undisrupted quality customer interactions with agents from anywhere in the world, alongside easy and fast deployment.

• Budget-friendly pay-as-you-go model ensures cost-efficiency and scalability with no maintenance fees or hidden costs.

• Intuitive interface and robust features unleash your agents’ full potential while facilitating easy onboarding and training.

• Comprehensive monitoring and reporting tools ensure that you improve your KPIs.

• Open API ensures fast and seamless integrations with CRM and BI tools, helping you build customized journeys for your customers.

• Project teams accompany you in your journey by sharing best practices, industry-specific know-how, and consultancy.

• Dedicated support team has your back 24/7, proven by excellent customer reviews regarding customer service.

Starting price

Free

Alternatives

with better value for money

Call Center Studio’s user interface

Ease of use rating:

4.5

(47)

Call Center Studio pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(19)

5(28)

What do users say about Call Center Studio?

We integrated all other inbound & outbound communication to it, we can customise many things & add rules.

Select to learn more

Who uses Call Center Studio?

Based on 47 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail

Financial Services

Human Resources

Marketing and Advertising

Others

Use cases

Customer Service

Call Center

Auto Dialer

IVR

Call Recording

Call Center Studio's key features

Most critical features, based on insights from Call Center Studio users:

Reporting & statistics

5.0

(1)

Automated routing

5.0

(7)

Call center management

4.9

(8)

Alerts/Escalation

3.9

(10)

Knowledge base management

4.9

(8)

CRM

5.0

(1)

Surveys & feedback

5.0

(1)

Queue management

(0)

All Call Center Studio features

Features rating:

4.5

(47)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

5.0

(1)

Agent interface

(0)

AI copilot

5.0

(1)

AI/Machine learning

(0)

Alerts/Escalation

3.9

(10)

Alerts/Notifications

(0)

Answering machine detection

(0)

API

(0)

Archiving & retention

(0)

Auto-Dialer

(0)

Automated routing

5.0

(7)

Automatic call distribution

5.0

(2)

Automatic outbound dialer

(0)

Autoresponders

(0)

Batch processing

(0)

Blended call center

(0)

Callback scheduling

(0)

Call center management

4.9

(8)

Call conferencing

(0)

Call disposition

5.0

(1)

Caller id

5.0

(1)

Call list management

5.0

(1)

Call logging

5.0

(2)

Call monitoring

5.0

(1)

Call queues

(0)

Call recording

(0)

Call reporting

5.0

(1)

Call routing

(0)

Call scheduling

(0)

Call screening

(0)

Call scripting

4.5

(2)

Call tagging

(0)

Call tracking

(0)

Call transcription

5.0

(1)

Call transfer

(0)

Campaign management

(0)

Campaign specific caller id

(0)

Chatbot

(0)

Chat/Messaging

(0)

Computer telephony integration

5.0

(1)

Conferencing

(0)

Contact database

(0)

Contact management

(0)

CRM

5.0

(1)

Customer database

(0)

Customer experience management

(0)

Customer history

(0)

Customer surveys

(0)

Customizable branding

4.8

(6)

Customizable fields

(0)

Customizable reports

(0)

Dashboard

(0)

Data import/export

(0)

Data security

(0)

Document storage

5.0

(5)

Email management

5.0

(4)

Employee coaching tools

(0)

Employee management

(0)

Employee scheduling

(0)

Employee time tracking

(0)

Event triggered actions

(0)

Feedback management

(0)

File transfer

(0)

For call centers

(0)

FTC compliance

(0)

Inbound call center

(0)

Integrations management

5.0

(1)

Interaction tracking

4.8

(8)

IVR

5.0

(1)

Knowledge base management

4.9

(8)

KPI monitoring

(0)

Labor forecasting

(0)

List management

(0)

Live chat

(0)

Macros/Templated responses

4.8

(8)

Manual dialer

5.0

(1)

Mobile access

(0)

Monitoring

(0)

Multi-Channel communication

4.8

(4)

Multi-Channel management

(0)

Multiple scoring models

(0)

Multiple Scripts

5.0

(1)

On-Demand recording

(0)

Online voice transmission

(0)

Outbound call center

(0)

Performance management

(0)

Performance metrics

(0)

Phone Key Input

5.0

(1)

Power dialer

(0)

Predictive dialer

(0)

Preview dialer

(0)

Process/Workflow automation

(0)

Productivity analysis

(0)

Progressive dialer

4.0

(1)

Quality management

(0)

Queue management

(0)

Real-Time analytics

(0)

Real-Time chat

4.0

(2)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Real-Time updates

(0)

Recording

5.0

(2)

Reporting/Analytics

4.5

(10)

Reporting & statistics

5.0

(1)

Role-Based permissions

(0)

Scheduled recording

5.0

(1)

Search/Filter

(0)

Self service portal

4.3

(8)

Sentiment analysis

(0)

Service level agreement (sla) management

5.0

(8)

Shared contacts

(0)

Single sign on

(0)

SIP trunking

(0)

SMS messaging

5.0

(1)

Social media integration

5.0

(1)

Support ticket management

(0)

Survey/Poll management

5.0

(1)

Surveys & feedback

5.0

(1)

Tagging

(0)

Template management

(0)

Text to speech

(0)

Third-Party integrations

5.0

(2)

Ticket management

5.0

(9)

Unified communications

(0)

Voice Customization

(0)

Voice mail

(0)

Voicemail transcription

(0)

VoIP

(0)

VoIP connection

(0)

Workflow management

(0)

Workforce management

(0)

Call Center Studio alternatives

Call Center Studio

4.5

(47)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.7

Customer Support

4.8

Five9

4.2

(481)

learn more

Starting from

119

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.1

Value for Money

4.0

Customer Support

4.3

Genesys Cloud CX

4.3

(262)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.1

Customer Support

4.0

Bitrix24

4.2

(987)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.2

Customer Support

4.0

Call Center Studio pricing

Value for money rating:

4.7

(47)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Call Center Studio price and value

Value for money rating:

4.7

(47)

To see what individual users think of Call Center Studio's price and value, check out the review snippets below.

“We integrated all other inbound & outbound communication to it, we can customise many things & add rules.”

Gülsen G.

Yoga Instructor

“I liked that the auto dialer was a pop up window instead of a tab because it made it easier to navigate in between screens”

Tatiana R.

CSR

Call Center Studio integrations (18)

Integrations rated by users

We looked at 47 user reviews to identify which products are mentioned as Call Center Studio integrations and how users feel about them.

Zendesk Suite

Integration rating: 5.0 (2)

Salesforce Service Cloud

Integration rating: 4.0 (1)

MyBasicCRM

Integration rating: 4.0 (1)

“Recognition of incoming and outgoing calls data entry speed”

Bedii B.

Sales Manager

Zoho CRM

Integration rating: 5.0 (1)

“Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows”

Kartikeya G.

Property Manager

Salesforce Sales Cloud

Integration rating: 4.0 (1)

Call Center Studio support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Chat

Email/Help Desk

Phone Support

Knowledge Base

FAQs/Forum

Training options

In Person

Webinars

Live Online

Documentation

Videos

Call Center Studio FAQs

Related categories

Call Center Workforce Management

Contact Center