Call Center Studio Reviews - Pros & Cons, Ratings & more

Bitrix24

Zendesk Suite

Convoso

Microsoft Azure

Five9

LiveVox

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Call Center Studio

Web-based

BİLGİ TEKNOLOJİLERİ SERVİS DESTEK UZMAN

It is very bad situation that this software does not work on google chrome browser.

Inside Sales Representative

But the most good part is customer support. They are all friendly and helpful.

Advisor

Alotech has a web interface that allows you to call your customers and colleagues whereever you are. It has an easy setup and sound quality is good.

Journalist

For now, i think is pretty usefull. If you are interested in this kind of software.

Sales Manager

I recommend and 3 customers started using it through me and they are very satisfied.

International Operations & ASR coordinator

The connection problems really hinder my job and waste my time.

Trainer

It can be confusing if you don't know what you are looking at.

Assistant IT Manager, Enterprise Architect, Expert Developer

Software has a user friendly interface. Learning how to administrate all the features is very easy.

Connections problems may be the only thing that make my interaction lower.

IT manager

Integrated quickly, users adapted very quickly thanks to the program training and it is very simple to use.

Avaya UCaaS

Overall experience with CCS has been remarkable. I love working with the entire team and will make sure to use them for all our projects in which we can.

Call Center Studio makes our deployment easier.

overall very easy. I can get any report I want. Instant view, control from phone. It is very easy to access from anywhere. Sound recordings are complete. thank you so much.

Call Center Studio Experience ( 4 years ) 

Very practical for someone who need hourly, daily report.
Has all features for tracking, control and supervission.

Good software, can improve.


overall comfortable to use, not complicated

Aylin Kılıç -Planing Manager

integrated quickly, users adapted very quickly thanks to the program training and it is very simple to use

Call Center Studio has been great for helping me monitoring my representatives and making sure that they are getting the training that they need.

Great system for monitoring calls and keeping track of representatives stats

Good product, value for money

Stable, a product with a good team.  Alotech prove our cloud call center choice is right.

its so good

excellent product to use, totally user friendly

excellent support, easy to integrate, easy to use,

I started up my Technology Call Center at 2011, using Call Center Studio Platform.

Those days there were no Cloud Call Center Software alternatives at all. 

I can easily say, I could not stand up, till then, if CCS was not there with me.

The CAPEX cost of building up a call center was more than what I paid for CCS since 2011.

So it is an easy and clever choice to use CCS Platform.

The CCS team on the other hand is amazing. We are like a family, most of them I know more than 9-10 years.

They are available anytime anywhere, to help you perform preciously.

Best Affordable Cloud Call Center Platform

be honest

No Investment and very easy

This is the first cloud product I experienced. It is much more flexible than the desktop products. It is fast and almost everything is possible.

The best in the market

a magnificient product

850 plus IVR were installed in very short term. It was great.

This software helped me to make a lot of money when I was out of work so I will be forever grateful

A CCS Agent

Frankly, I do not comment on this question without using the application in detail.

My thoughts on call center

Its enjoyable to work with them. They are always solution oriented. They are calling us a weekly and hard work for to be better call center. 

Alotech is more than our business partner

Best In Mobility

Call Center Studio service has reasonable price in comparison with its rivals who provide similar features.

Call Center Studio Reviews

Suggested alternatives

Pros and cons

48 reviews