App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

HaloCRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing customer service operations
Table of Contents



Is this product right for your business?
Find out with a
HaloCRM - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
HaloCRM overview
What is HaloCRM?
HaloCRM is a customisable help desk solution, offering a modern and intuitive interface that can be deployed both on-premise or as a cloud-based solution. The platform centralizes all customer communications into a single, scalable solution, inclusive of a knowledge base, a self-service portal, automation features, and a virtual agent. The system is highly configurable, including customizable branding, and is practically unique in its simple, all-inclusive pricing structure.
HaloCRM can be deployed on-premise or in the cloud. It offers a suite of integrations, with connectors available for popular platforms such as Salesforce, Microsoft Teams, Outlook, Gmail, and more. HaloCRM has been designed to work flexibly across any industry, and for teams of all sizes.
HaloCRM works best for those looking for a tool that can flexibly handle complex processes and those who are looking for a partnership-style relationship with their provider, with accessible guidance and a pain-free migration path.
Key benefits of using HaloCRM
Starting price
per month
Alternatives
with better value for money
HaloCRM’s user interface
HaloCRM reviews
Overall rating
5.0
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
3
0
0
0
0
HaloCRM's key features
Most critical features, based on insights from HaloCRM users:
All HaloCRM features
Features rating:
HaloCRM alternatives
HaloCRM pricing
Value for money rating:
Starting from
45
/user
Per month
User opinions about HaloCRM price and value
Value for money rating:
HaloCRM integrations (50)
HaloCRM support options
Typical customers
Platforms supported
Support options
Training options
HaloCRM FAQs
HaloCRM has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of HaloCRM?
HaloCRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does HaloCRM support?
HaloCRM supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, Estonian, Finnish, French, German, Italian, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, Thai
Q. Does HaloCRM support mobile devices?
HaloCRM supports the following devices:
Android, iPad, iPhone
Q. Does HaloCRM offer an API?
Yes, HaloCRM has an API available for use.
Q. What other apps does HaloCRM integrate with?
HaloCRM integrates with the following applications:
Device42, Qualys Cloud Platform, Nagios XI, Microsoft Outlook, TrustRadius, Datto RMM, Jira, Cisco Meraki, ScreenConnect, TeamViewer, Kaseya Quote Manager, Microsoft Azure, Zapier, Sage Intacct, Auvik, Gmail, Lansweeper, Atera, Dynamics 365, Microsoft Entra ID, Microsoft Teams, 3CX, Stripe, Sage 200, PRTG, IT Glue, Okta, Slack, PagerDuty, Azure DevOps Server, Kaseya VSA, Zabbix, Addigy, Cisco Jabber, ServiceNow, Dynamics 365 Business Central, Domotz, ConnectWise Automate, AnyDesk, Azure DevOps, Microsoft Intune, LogMeIn, Quoter, Twilio, Trustpilot, HaloITSM, Salesforce Platform, Xero, HubSpot Sales Hub, New Relic
Q. What level of support does HaloCRM offer?
HaloCRM offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat




























