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CustomerHero
5
161
4
14
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey creator and feedback collection
Table of Contents
Is this product right for your business?
Find out with a
CustomerHero - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
CustomerHero overview
What is CustomerHero?
Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more. With tools such as question creation, display logic control, custom skin creation, advanced configuration options, results analytics, integrations, and more, Startquestion helps users to create and deploy feedback surveys and analyze results.
Starting price
Alternatives
with better value for money
Pros & Cons
Survey Creation
User Interface
Customer Support
Data Management
CustomerHero’s user interface
CustomerHero pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about CustomerHero?
Our organisation was lacking a feedback collection system from the customers and was looking for ways to get inspiration on further product and services development. With Startquestion we now have a great, intuitive and comprehensive tool to make both ad hoc questionnaires and longer studies.
Select to learn more
Who uses CustomerHero?
Based on 175 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CustomerHero's key features
Most critical features, based on insights from CustomerHero users:
All CustomerHero features
Features rating:
CustomerHero alternatives
CustomerHero
Starting from
No pricing info
Google Forms
Starting from
Free
SurveyMonkey
Starting from
30
/user
Per month
Jotform
Starting from
39
Per month
CustomerHero integrations (20)
Integrations rated by users
We looked at 175 user reviews to identify which products are mentioned as CustomerHero integrations and how users feel about them.
Integration rating: 5.0 (1)
CustomerHero customer support
What do users say about CustomerHero customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CustomerHero customer support.
A significant portion of users highlight CustomerHero's support team for fast, knowledgeable, and effective responses to queries.
Frequently reported by users, the helpdesk is easy to contact and consistently resolves issues, making implementation smoother.
Widespread user sentiment appreciates the flexibility and willingness of support staff to tailor solutions and assist with changes.
Support options
Training options
To see what individual users say about CustomerHero's customer support, check out the review snippets below.
“I appreciate them for quick, competent support, which responds within hours and also for flexibility to adjust offer for my personal preferences”
Michal P.
PhD. Candidate
“Another advantage is the kind and always helpful support team.”
Dorota L.
Sales Support