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Best Call Center Software with Calendar Management

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Genesys Cloud CX

4.2
(124)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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Webex

4.4
(5.4K)

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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Salesforce Service Cloud

4.4
(528)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

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ReadyMode

4.1
(16)

Predictive dialer and CRM for call centers.

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ReadyMode is an all-in-one CRM and predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone.

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PhoneBurner

4.9
(147)

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install.

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Bitrix24

4.0
(485)

100% free CRM, collaboration and communication tool suite

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Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

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PanTerra Networks

4.4
(16)

All-in-one simplifies communication & increases performance.

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PanTerra Streams call centers allow businesses to support to global customers in convenient time-zones, while reducing overhead. Benefits include: facility and equipment cost savings, higher conversion rates, decreased agent turnover, simplified temporary scaling, and a higher quality agent pool.

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ICTBroadcast

4.0
(5)

Unified fax, SMS, email & voice communication platform

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ICTBroadcast is a unified auto dialer and smart predictive dialer software solution designed to help small and medium businesses as well as ITSP to facilitate them to offer hosted telemarketing / bulk communication services to their customers using voice, SMS, email and fax technologies

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Axiom

(0)

Axiom - Cloud-Based Contact Center Platform

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Axiom is a business communication and workforce optimization platform geared for inbound customer support and sales teams. The ultimate in ease of integration, Axiom gives BPOs all the tools they need to provide personalized service to clients worldwide.

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RingCentral Contact Center

4.3
(160)

The Collaborative Contact Center solution from the industry

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Transform customer engagement with Collaborative Call & Contact Centre technology: Omnichannel routing; CRM integrations; Agent management tools; Actionable analytics

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GoToConnect

4.5
(589)

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Alvaria Workforce

4.2
(239)

Workforce management for on-premise, hosted or in the cloud

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Alvaria Workforce is a high-performance contact center software solution that provides forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering exceptional customer experience.

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Nextiva

4.2
(185)

Simplifying Business Communication

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.

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InfoFlo

4.5
(87)

All-in-One CRM Software Solution

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InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

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Agile CRM

4.1
(416)

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Bright Pattern

4.7
(97)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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CallTools

4.8
(84)

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more

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Voiptime Cloud

4.8
(80)

Great contact center software for SMB and Enterprises

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Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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Soon

4.6
(27)

Scheduling and collaboration tool for customer service teams

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Soon is a cloud-based scheduling and collaboration tools for customer service teams. The platform provides tools for managing employee schedules, team communications, time off, events, employee availability, roles, time and attendance, and more.

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Efficy CRM

4.4
(30)

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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ClickPoint

4.6
(19)

Lead Management for Call Centers and Sales Teams

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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

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Sales Sling

4.4
(24)

Cloud based auto dialer & lead management platform

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Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more

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CloudCall

4.1
(35)

Advanced, cloud-based computer telephony integration

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Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency.

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InfoServ

4.9
(12)

Integrated Call Center, Help Desk, and CRM software system

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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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Ameyo

3.9
(34)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

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