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Call Center Software with Customizable Forms

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(744)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

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Zendesk Suite logo

Zendesk Suite

4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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LiveAgent logo

LiveAgent

4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a multichannel inbound call center solution that allows businesses to manage customer interactions via phone, live chat, and social media. This cloud-based solution enables agents to route calls and boost customer satisfaction
Start with a 1 month free trial, no credit card required.

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Freshdesk logo

Freshdesk

4.5
(3.2K)

Online helpdesk system and customer service software

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With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.

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Zoho Desk logo

Zoho Desk

4.5
(2.1K)

Superior customer service. Lasting experiences.

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With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony has been redesigned for the cloud.

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Bitrix24 logo

Bitrix24

4.2
(796)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

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Customer Frontlines logo

Customer Frontlines

4.7
(245)

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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NICE CXone logo

NICE CXone

4.2
(556)

Cloud Contact Center Software

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Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences

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Agile CRM logo

Agile CRM

4.1
(510)

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Genesys Cloud CX logo

Genesys Cloud CX

4.4
(219)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Bright Pattern logo

Bright Pattern

4.8
(104)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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InfoFlo logo

InfoFlo

4.5
(95)

All-in-One CRM Software Solution

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InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

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Dialshree logo

Dialshree

4.7
(69)

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Zingtree logo

Zingtree

4.4
(95)

Build interactive decision trees that guide your teams.

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Zingtree lets you create, deploy and analyze live agent scripts

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Channels logo

Channels

4.8
(36)

Power up your customer service

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Calling software tailored to Contact Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away!

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Kustomer logo

Kustomer

4.6
(52)

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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FocalScope logo

FocalScope

5.0
(28)

Call center management software

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FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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Sprinklr logo

Sprinklr

4.2
(79)

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Ringostat logo

Ringostat

5.0
(24)

?all tracking, end-to-end analytics, calling, messaging

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Ringostat is ?all tracking, end-to-end analytics, calling, and messaging platform.
It helps to optimize marketing considering the cost recovery, as well as build effective communication with customers and increase sales. Official Google Analytics technological partner.

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User.com logo

User.com

4.6
(36)

The engine of growth. An all in one solution for user data.

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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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ClickPoint logo

ClickPoint

4.7
(22)

Lead Management for Call Centers and Sales Teams

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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.

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55PBX logo

55PBX

5.0
(15)

Virtual PBX solution to boost your team's productivity

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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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EvaluAgent logo

EvaluAgent

4.7
(20)

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Qubicles logo

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

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Help Lightning logo

Help Lightning

5.0
(10)

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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