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Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.
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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.
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LiveAgent is a multichannel inbound call center solution that allows businesses to manage customer interactions via phone, live chat, and social media. This cloud-based solution enables agents to route calls and boost customer satisfaction
Start with a 1 month free trial, no credit card required.
Start with a 1 month free trial, no credit card required.
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With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.
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With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony has been redesigned for the cloud.
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Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.
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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.
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Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences
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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture
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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.
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InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface
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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.
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Calling software tailored to Contact Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away!
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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
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FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.
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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.
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Ringostat is ?all tracking, end-to-end analytics, calling, and messaging platform.
It helps to optimize marketing considering the cost recovery, as well as build effective communication with customers and increase sales. Official Google Analytics technological partner.
It helps to optimize marketing considering the cost recovery, as well as build effective communication with customers and increase sales. Official Google Analytics technological partner.
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User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.
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Call center agents have a tough job as it is, managing multiple software applications shouldn't be another thing for them to worry about. ClickPoint is an all in one solution including; dialing, texting, guided selling, sales scripts, lead prioritization, and call routing.
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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.
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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.
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Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.
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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.
Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.
Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.
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