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Call Center Apps Integrated with Slack

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CallTrackingMetrics logo
4.6
126

The Only All-in-One Call Tracking & Contact Center Solution

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.5
Pros and Cons from CallTrackingMetrics users   
+15
They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.
With the exception of one high-volume number, the large majority of calls to dozens of other numbers are hang-ups or robocalls. We are paying for dead air.
Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.
Sometimes listening to calls is quite bad quality and hard to hear what people are saying.
I really like the fact integration with any source is seamless. Super easy to connect with Google Ads, Analytics, Bing Ads, LinkedIn, etc.
The no. 1 calltracking tool for international businesses.
The best feature is the Staff - Acct Managers, Tech Support and Pro Services are fantastic.
Can be difficult to learn the tool. Isn't the most intuitive, but once you learn it, it's fairly simple.
It helps us keep track of all of our sales people and what metrics they are hitting. It also allows us to be able to coach them and help them improve.
Also, I love the easiness of the setup, how to buy numbers, associate to sources, and whatnot. And ultimately, I find its integrations with various marketing platforms very helpful.
Our overall experience is very good with call tracking metrics. We use it daily and it makes our company better.
It is user friendly, easy to train our new team members in and has made a positive difference for our team.
Easy to use platform with super helpful reporting.
I really like the user interface where you can easily filter your clients, listen to calls, download reports, select your call and most importantly audit the quality of the calls generated.
It's an amazing suite for small and large companies, it has everything you need, IVR, call recording, Call tracking, Queues, SMS tracking, and campaigns. You name it and they have it.
CTM is a great resource to track lead sources as well as review calls and to reach your customers via text if that is an option for you.
We like that we can regionally track where the calls are coming from so that we can optimize our budget.
It has be a cost effective necessity for our advertising budget.
They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.
With the exception of one high-volume number, the large majority of calls to dozens of other numbers are hang-ups or robocalls. We are paying for dead air.
Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.
Sometimes listening to calls is quite bad quality and hard to hear what people are saying.
I really like the fact integration with any source is seamless. Super easy to connect with Google Ads, Analytics, Bing Ads, LinkedIn, etc.
The no. 1 calltracking tool for international businesses.
The best feature is the Staff - Acct Managers, Tech Support and Pro Services are fantastic.
Can be difficult to learn the tool. Isn't the most intuitive, but once you learn it, it's fairly simple.
It helps us keep track of all of our sales people and what metrics they are hitting. It also allows us to be able to coach them and help them improve.
Also, I love the easiness of the setup, how to buy numbers, associate to sources, and whatnot. And ultimately, I find its integrations with various marketing platforms very helpful.
Our overall experience is very good with call tracking metrics. We use it daily and it makes our company better.
It is user friendly, easy to train our new team members in and has made a positive difference for our team.
Easy to use platform with super helpful reporting.
I really like the user interface where you can easily filter your clients, listen to calls, download reports, select your call and most importantly audit the quality of the calls generated.
It's an amazing suite for small and large companies, it has everything you need, IVR, call recording, Call tracking, Queues, SMS tracking, and campaigns. You name it and they have it.
CTM is a great resource to track lead sources as well as review calls and to reach your customers via text if that is an option for you.
We like that we can regionally track where the calls are coming from so that we can optimize our budget.
It has be a cost effective necessity for our advertising budget.
They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.
With the exception of one high-volume number, the large majority of calls to dozens of other numbers are hang-ups or robocalls. We are paying for dead air.
Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.
Sometimes listening to calls is quite bad quality and hard to hear what people are saying.
I really like the fact integration with any source is seamless. Super easy to connect with Google Ads, Analytics, Bing Ads, LinkedIn, etc.
The no. 1 calltracking tool for international businesses.
The best feature is the Staff - Acct Managers, Tech Support and Pro Services are fantastic.
Can be difficult to learn the tool. Isn't the most intuitive, but once you learn it, it's fairly simple.
It helps us keep track of all of our sales people and what metrics they are hitting. It also allows us to be able to coach them and help them improve.
Also, I love the easiness of the setup, how to buy numbers, associate to sources, and whatnot. And ultimately, I find its integrations with various marketing platforms very helpful.
Our overall experience is very good with call tracking metrics. We use it daily and it makes our company better.
It is user friendly, easy to train our new team members in and has made a positive difference for our team.
Easy to use platform with super helpful reporting.
I really like the user interface where you can easily filter your clients, listen to calls, download reports, select your call and most importantly audit the quality of the calls generated.
It's an amazing suite for small and large companies, it has everything you need, IVR, call recording, Call tracking, Queues, SMS tracking, and campaigns. You name it and they have it.
CTM is a great resource to track lead sources as well as review calls and to reach your customers via text if that is an option for you.
We like that we can regionally track where the calls are coming from so that we can optimize our budget.
It has be a cost effective necessity for our advertising budget.
Zendesk Suite logo
4.4
3.8K

Service-first CRM company that builds support & sales tools

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Zendesk Suite users   
+15
I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
Tremendously disappointing for a company that sells ticketing software to have such a poor interaction when it comes to using it.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Non-Existent & TERRIBLE Customer Service. You are just a number to them.
Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.
If you ever need support from Zendesk then it is horrible.
Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.
The only minor dislike us that when the client your chatting with goes offline your messages or conversation gets erased.
I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.
We ended up switching to a free service which better fit our needs. All in all it was a pleasant experience and we used it for 3 years to manage the chat on our site.
It’s very useful for our customer support helpline which we launched during the pandemic and insures that we make the customer journey experience good for.
I liked the simple yet useful UI of zendesk. The ticketing system is very useful and efficient, reporting and user data is useful and quite accurate.
I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.
Overall, it's a fantastic platform for e-mail support while also offering the ability to have everything in one place.
We have been using Zendesk for a client project to help us receive and assign tickets from our client. The system is great and easy to use.
I like the premade templates that is currently used for our FAQ. It is great that our engineering team does not need to develop this separately.
Also it can easily be integrated to a lot of platform. What I like the most is the ability to integrate with Slack.
Zendesk is a powerful CRM tool that totally worth the price.
I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
Tremendously disappointing for a company that sells ticketing software to have such a poor interaction when it comes to using it.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Non-Existent & TERRIBLE Customer Service. You are just a number to them.
Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.
If you ever need support from Zendesk then it is horrible.
Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.
The only minor dislike us that when the client your chatting with goes offline your messages or conversation gets erased.
I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.
We ended up switching to a free service which better fit our needs. All in all it was a pleasant experience and we used it for 3 years to manage the chat on our site.
It’s very useful for our customer support helpline which we launched during the pandemic and insures that we make the customer journey experience good for.
I liked the simple yet useful UI of zendesk. The ticketing system is very useful and efficient, reporting and user data is useful and quite accurate.
I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.
Overall, it's a fantastic platform for e-mail support while also offering the ability to have everything in one place.
We have been using Zendesk for a client project to help us receive and assign tickets from our client. The system is great and easy to use.
I like the premade templates that is currently used for our FAQ. It is great that our engineering team does not need to develop this separately.
Also it can easily be integrated to a lot of platform. What I like the most is the ability to integrate with Slack.
Zendesk is a powerful CRM tool that totally worth the price.
I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
Tremendously disappointing for a company that sells ticketing software to have such a poor interaction when it comes to using it.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Non-Existent & TERRIBLE Customer Service. You are just a number to them.
Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.
If you ever need support from Zendesk then it is horrible.
Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.
The only minor dislike us that when the client your chatting with goes offline your messages or conversation gets erased.
I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.
We ended up switching to a free service which better fit our needs. All in all it was a pleasant experience and we used it for 3 years to manage the chat on our site.
It’s very useful for our customer support helpline which we launched during the pandemic and insures that we make the customer journey experience good for.
I liked the simple yet useful UI of zendesk. The ticketing system is very useful and efficient, reporting and user data is useful and quite accurate.
I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.
Overall, it's a fantastic platform for e-mail support while also offering the ability to have everything in one place.
We have been using Zendesk for a client project to help us receive and assign tickets from our client. The system is great and easy to use.
I like the premade templates that is currently used for our FAQ. It is great that our engineering team does not need to develop this separately.
Also it can easily be integrated to a lot of platform. What I like the most is the ability to integrate with Slack.
Zendesk is a powerful CRM tool that totally worth the price.
JustCall logo
4.1
160

AI, but better

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.0
    Customer support
    4.2
Pros and Cons from JustCall users   
avatar
+15
Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
We implemented JustCall early on and at the time it was a bit buggy which was frustrating.
Just call is a user friendly software. There are some good features like integrated with our crm and slack.
Sometimes I get major lag on my calls and am forced to use my own phone to make calls.
I like the fact that it is intuitive and easy to use. Also, the onboarding process is one of a kind as this was the main reason why I choose this tool from a considerable amount of options available.
Having to split the text messages so the client can receive the entire message (limited Characters).
Our CFO liked it for the price and the functions of it. It integrates with Hubspot, easy to use text message platform, and the ability to listen in on calls.
I like how many things you can do on justcall. The range of options is great within one software platform.
It manages the call routing for the team to handle the admission and counseling meetings. The appointment scheduler is just amazing.
Since using JustCall we have found the Support team to be very responsive, available and effective in their support.
Wonderful VOIP calling solution to pair with Pipedrive.
Just Call is easy to use, probably best for bigger companies. Easy to use, in desptop and mobile version.
Benefits have been ease and time saving which means i can focus less on admin tasks and more on money making tasks associated with a telemarketing campaign.
The ease of use, UI, speed of setup, and chat support were exceptional. There was always somebody to reach within 10 minutes via chat.
Huge pro for JustCall is its integration capability with PipeDrive.
The support team is flexible and allows us to troubleshoot problems quickly.
Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
We implemented JustCall early on and at the time it was a bit buggy which was frustrating.
Just call is a user friendly software. There are some good features like integrated with our crm and slack.
Sometimes I get major lag on my calls and am forced to use my own phone to make calls.
I like the fact that it is intuitive and easy to use. Also, the onboarding process is one of a kind as this was the main reason why I choose this tool from a considerable amount of options available.
Having to split the text messages so the client can receive the entire message (limited Characters).
Our CFO liked it for the price and the functions of it. It integrates with Hubspot, easy to use text message platform, and the ability to listen in on calls.
I like how many things you can do on justcall. The range of options is great within one software platform.
It manages the call routing for the team to handle the admission and counseling meetings. The appointment scheduler is just amazing.
Since using JustCall we have found the Support team to be very responsive, available and effective in their support.
Wonderful VOIP calling solution to pair with Pipedrive.
Just Call is easy to use, probably best for bigger companies. Easy to use, in desptop and mobile version.
Benefits have been ease and time saving which means i can focus less on admin tasks and more on money making tasks associated with a telemarketing campaign.
The ease of use, UI, speed of setup, and chat support were exceptional. There was always somebody to reach within 10 minutes via chat.
Huge pro for JustCall is its integration capability with PipeDrive.
The support team is flexible and allows us to troubleshoot problems quickly.
Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
We implemented JustCall early on and at the time it was a bit buggy which was frustrating.
Just call is a user friendly software. There are some good features like integrated with our crm and slack.
Sometimes I get major lag on my calls and am forced to use my own phone to make calls.
I like the fact that it is intuitive and easy to use. Also, the onboarding process is one of a kind as this was the main reason why I choose this tool from a considerable amount of options available.
Having to split the text messages so the client can receive the entire message (limited Characters).
Our CFO liked it for the price and the functions of it. It integrates with Hubspot, easy to use text message platform, and the ability to listen in on calls.
I like how many things you can do on justcall. The range of options is great within one software platform.
It manages the call routing for the team to handle the admission and counseling meetings. The appointment scheduler is just amazing.
Since using JustCall we have found the Support team to be very responsive, available and effective in their support.
Wonderful VOIP calling solution to pair with Pipedrive.
Just Call is easy to use, probably best for bigger companies. Easy to use, in desptop and mobile version.
Benefits have been ease and time saving which means i can focus less on admin tasks and more on money making tasks associated with a telemarketing campaign.
The ease of use, UI, speed of setup, and chat support were exceptional. There was always somebody to reach within 10 minutes via chat.
Huge pro for JustCall is its integration capability with PipeDrive.
The support team is flexible and allows us to troubleshoot problems quickly.
LiveAgent logo

LiveAgent

4.7
1.5K

Great customer service starts with better help desk software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from LiveAgent users   
avatar
avatar
avatar
+15
It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.
The knowledge base is ugly which makes it ugly old website. As mentioned earlier it has an overwhelming amount of features which means a little learning curve.
You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.
Before I had to answer emails, social network separately and this was lost throughout the conversations which made the support very flawed and annoying.
I love the way this whole software was built to help companies get a single solution to manage all the things to keep their clients happy. Such a nice tool and ease of use even for beginners.
I've been looking across several platforms to get necessary functionality, all of them either were too expensive or too complicated to setup or missed necessary features.
They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.
I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.
I liked how support team was giving me enough time to evaluate the system and in the end i chose it. Very good platform, highly recommend for any size of the businesses.
The social media integration is a bonus. The organization of tickets is easy to follow and I love the options to put tabs and labels on tickets and I can transfer them to colleagues with ease.
This is an easy to use app which helps me in managing my clients perfectly.
We love the centralized ticketing, and ability to connect emails and chats to the user. The chat functionality is easy to implement and use.
Very happy with over all experience, much better than our old system.
We were able to provide a better level of response to our customers and also analyse the areas of our business which were creating the most issues and resolve them.
The most important criteria for our company was ease of use for our 25 agents and minimal configuration to get up and running.
Easy to integrate, premade features, great support.
It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.
The knowledge base is ugly which makes it ugly old website. As mentioned earlier it has an overwhelming amount of features which means a little learning curve.
You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.
Before I had to answer emails, social network separately and this was lost throughout the conversations which made the support very flawed and annoying.
I love the way this whole software was built to help companies get a single solution to manage all the things to keep their clients happy. Such a nice tool and ease of use even for beginners.
I've been looking across several platforms to get necessary functionality, all of them either were too expensive or too complicated to setup or missed necessary features.
They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.
I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.
I liked how support team was giving me enough time to evaluate the system and in the end i chose it. Very good platform, highly recommend for any size of the businesses.
The social media integration is a bonus. The organization of tickets is easy to follow and I love the options to put tabs and labels on tickets and I can transfer them to colleagues with ease.
This is an easy to use app which helps me in managing my clients perfectly.
We love the centralized ticketing, and ability to connect emails and chats to the user. The chat functionality is easy to implement and use.
Very happy with over all experience, much better than our old system.
We were able to provide a better level of response to our customers and also analyse the areas of our business which were creating the most issues and resolve them.
The most important criteria for our company was ease of use for our 25 agents and minimal configuration to get up and running.
Easy to integrate, premade features, great support.
It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.
The knowledge base is ugly which makes it ugly old website. As mentioned earlier it has an overwhelming amount of features which means a little learning curve.
You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.
Before I had to answer emails, social network separately and this was lost throughout the conversations which made the support very flawed and annoying.
I love the way this whole software was built to help companies get a single solution to manage all the things to keep their clients happy. Such a nice tool and ease of use even for beginners.
I've been looking across several platforms to get necessary functionality, all of them either were too expensive or too complicated to setup or missed necessary features.
They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.
I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.
I liked how support team was giving me enough time to evaluate the system and in the end i chose it. Very good platform, highly recommend for any size of the businesses.
The social media integration is a bonus. The organization of tickets is easy to follow and I love the options to put tabs and labels on tickets and I can transfer them to colleagues with ease.
This is an easy to use app which helps me in managing my clients perfectly.
We love the centralized ticketing, and ability to connect emails and chats to the user. The chat functionality is easy to implement and use.
Very happy with over all experience, much better than our old system.
We were able to provide a better level of response to our customers and also analyse the areas of our business which were creating the most issues and resolve them.
The most important criteria for our company was ease of use for our 25 agents and minimal configuration to get up and running.
Easy to integrate, premade features, great support.
Webex logo
4.4
6.8K

One app for everything. And everyone.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.2
Pros and Cons from Webex users   
avatar
avatar
avatar
+15
Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
Webex has an easy interface and is good with some integrations like outlook. Webex has a good mobile app.
Webex's design is atrocious, and its legacy features live behind separate interfaces—which are somehow even worse than the design of the main UX—that make them incredibly confusing to use.
Overall I think the Webex is a good and I do recommend it as a good video chat software I will definitely be using this soft ware on my laptop.
We have had trouble with the video when everyone first started working from home and opted for audio-only. I have also experience the inability to recorded meetings.
It has features that help you engage with your audience and some nice integration options. Webex has been my go to for many events and has been very successful.
More importantly, I hate how it always starts when I turn on my computer. I've changed my settings many things, but I can not get it to stop booting up when my computer turns on.
Cisco Webex has good functionality, is pretty intuitive to use, and the chat functions work well to ask questions, exchange information and the visual clarity is good.
Excellent web conferencing software suited for industrial users who love their data security and also require best team collaborations.
I love that it allows chatting with individuals during a conference, which is very helpful. The group chats, polls, raise hands; all these features are pretty cool and easy to use.
Webex is a wonderful program that allows you to share you screen and PAUSE your screen during your presentation. This is a wonderful feature that competitors do not have.
Easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps. Good quality of vioce : can hear good quality of voice and latency is under 0.2 sec.
The most important thing, as it is with all video conferencing, is the video quality and reliability are top notch.
Webex is really cost effective - there's a great free version. I also love the fact that you don't need to download anything to use it, you can just click on the link in an invite.
It's a great brand to buy and trust. Overall , it is the first best tool for community.
That combined with the comprehensive screen-sharing feature makes it absolutely perfect to perform tech support.
My professor picked WebEx over Zoom because it was better for him to use with his budget and amount of students. WebEx is really good for small meetings with less then 10 people.
Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
Webex has an easy interface and is good with some integrations like outlook. Webex has a good mobile app.
Webex's design is atrocious, and its legacy features live behind separate interfaces—which are somehow even worse than the design of the main UX—that make them incredibly confusing to use.
Overall I think the Webex is a good and I do recommend it as a good video chat software I will definitely be using this soft ware on my laptop.
We have had trouble with the video when everyone first started working from home and opted for audio-only. I have also experience the inability to recorded meetings.
It has features that help you engage with your audience and some nice integration options. Webex has been my go to for many events and has been very successful.
More importantly, I hate how it always starts when I turn on my computer. I've changed my settings many things, but I can not get it to stop booting up when my computer turns on.
Cisco Webex has good functionality, is pretty intuitive to use, and the chat functions work well to ask questions, exchange information and the visual clarity is good.
Excellent web conferencing software suited for industrial users who love their data security and also require best team collaborations.
I love that it allows chatting with individuals during a conference, which is very helpful. The group chats, polls, raise hands; all these features are pretty cool and easy to use.
Webex is a wonderful program that allows you to share you screen and PAUSE your screen during your presentation. This is a wonderful feature that competitors do not have.
Easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps. Good quality of vioce : can hear good quality of voice and latency is under 0.2 sec.
The most important thing, as it is with all video conferencing, is the video quality and reliability are top notch.
Webex is really cost effective - there's a great free version. I also love the fact that you don't need to download anything to use it, you can just click on the link in an invite.
It's a great brand to buy and trust. Overall , it is the first best tool for community.
That combined with the comprehensive screen-sharing feature makes it absolutely perfect to perform tech support.
My professor picked WebEx over Zoom because it was better for him to use with his budget and amount of students. WebEx is really good for small meetings with less then 10 people.
Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
Webex has an easy interface and is good with some integrations like outlook. Webex has a good mobile app.
Webex's design is atrocious, and its legacy features live behind separate interfaces—which are somehow even worse than the design of the main UX—that make them incredibly confusing to use.
Overall I think the Webex is a good and I do recommend it as a good video chat software I will definitely be using this soft ware on my laptop.
We have had trouble with the video when everyone first started working from home and opted for audio-only. I have also experience the inability to recorded meetings.
It has features that help you engage with your audience and some nice integration options. Webex has been my go to for many events and has been very successful.
More importantly, I hate how it always starts when I turn on my computer. I've changed my settings many things, but I can not get it to stop booting up when my computer turns on.
Cisco Webex has good functionality, is pretty intuitive to use, and the chat functions work well to ask questions, exchange information and the visual clarity is good.
Excellent web conferencing software suited for industrial users who love their data security and also require best team collaborations.
I love that it allows chatting with individuals during a conference, which is very helpful. The group chats, polls, raise hands; all these features are pretty cool and easy to use.
Webex is a wonderful program that allows you to share you screen and PAUSE your screen during your presentation. This is a wonderful feature that competitors do not have.
Easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps. Good quality of vioce : can hear good quality of voice and latency is under 0.2 sec.
The most important thing, as it is with all video conferencing, is the video quality and reliability are top notch.
Webex is really cost effective - there's a great free version. I also love the fact that you don't need to download anything to use it, you can just click on the link in an invite.
It's a great brand to buy and trust. Overall , it is the first best tool for community.
That combined with the comprehensive screen-sharing feature makes it absolutely perfect to perform tech support.
My professor picked WebEx over Zoom because it was better for him to use with his budget and amount of students. WebEx is really good for small meetings with less then 10 people.
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