App comparison

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Customer Support Software with Personalization

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is customer support software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a web-based contact management and customer support solution. It helps businesses manage customer interactions from one cloud-based platform. LiveAgent's help desk solution is a leader in building strong customer relationships.

Start with a 30-Day free trial, no credit card required.

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Korra logo
4.9
(13)

Answers - Spot On!

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Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.

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Intercom logo
4.5
(1K)

Making internet business personal

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Intercom is redefining how businesses support their customers using powerful messaging and automation

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Userlike logo
4.6
(646)

Live chat and customer messaging for businesses of all sizes

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Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers.

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Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Gladly logo
4.9
(123)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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UJET logo
4.6
(133)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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ServiceNow Customer Service Management logo
4.3
(145)

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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FreeAgent CRM logo
4.7
(72)

Powerful, easy-to-use CRM your whole team will love.

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FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love.

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Acobot logo
4.9
(31)

Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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User.com logo
4.6
(36)

The engine of growth. An all in one solution for user data.

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Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages.

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SprintHub logo
4.9
(19)

All-in-One Marketing/Service/Sales Platform

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SprintHub is an All-in-One Marketing/Service/Sales platform that brings together, in an integrated way, several tools for attracting leads, marketing automation, omnichannel service, sales, management and advertising on social networks and much more.

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Forumbee logo
4.9
(18)

Custom community forum creation tool

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Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more

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hello24.ai logo
4.7
(21)

Conversational commerce platform

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DTC Brands on Shopify & WooCommerce (WordPress), Ecommerce companies, & retail brands looking to engage customers on online media.

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Trengo logo
4.4
(21)

A smart customer engagement platform.

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Trengo is a smart customer engagement platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls.

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Sagicc logo
4.4
(19)

Make your customers fall in love with your brand 💘

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.

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Richpanel logo
4.9
(10)

Ecommerce Customer Service Helpdesk and CRM

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Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

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eBanqo logo
4.2
(22)

Customer engagement platform with automation

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eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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Moveo.AI logo
5.0
(9)

Conversational AI platform

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Moveo.AI is an enterprise-grade platform, driven by generative AI and proprietary LLMs. Our genAI agents effortlessly process any data, enabling automation of diverse business processes. Moveo.AI evolves, learning from past interactions, adeptly handling misspellings, and scaling to meet demands.

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xFind logo
4.5
(15)

AI driven enterprise search platform

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Product is a fusion of GPT and NLP technologies for customer service or enterprise support organizations. It aims to improve agent productivity by delivering relevant answers to resolve customer issues, saving up to 50% of time searching for answers. The solution also helps increase case deflection for customer portals and chatbots by providing the most relevant enterprise knowledge.

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RingCentral Engage Digital logo
4.7
(11)

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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charles logo
4.4
(16)

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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