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Customer Support Software Integrated with BigCommerce (2026)
Last updated: February 2026
27 software options
Sponsored
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Always On. Always On-Brand. Always Driving Outcomes.®
Read more about Birdeye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Read more about Smartsupp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service platform
Read more about Gladly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
eDesk; the most scalable eCommerce customer support tool for
Read more about eDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer support automation tool for enterprises
Read more about Kommunicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about User.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Win Back 50% of Time Lost Messaging Customers
Read more about Replyco
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Premium live chat software
Read more about HappyFox Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Phone System for customer support & sales
Read more about Freshcaller
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based messaging and conversational AI platform
Read more about Pypestream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Chatbot for Ecommerce & Support. No Hallucinations, Free
Read more about Ochatbot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Feedback Tool | NPS | CSAT | PMF
Read more about SatisMeter
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat for customer support
Read more about ClickDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Driving business success through every conversation.
Read more about Velaro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simpler, Better and Modern Customer Service
Read more about Tactful AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer support software
Read more about Freshdesk Omni