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Top Rated Customer Support Software with Zoho crm

Last updated: September 2026

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31 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

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Yonyx logo

Decision tree driven Interactive guides for customer service

Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

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Tidio logo

Aill-in-one customer support software with AI features

Tidio is a customer support software suite comprising help desk, live chat, chatbot, and AI agent products. Create chatbot automations with Flows, talk to your clients live in real time, or delegate issue handling to Lyro, an AI agent for customer support, capable of resolving up to 64% of issues.

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Birdeye logo

Cloud-based agentic marketing for multi-location brands

Cloud-based agentic marketing platform for multi-location businesses, consolidating reviews, listings, social media, and customer.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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Unless logo

The AI Customer Agent for regulated Europe

Unless is the AI Customer Agent for regulated European businesses. One agent runs the entire customer journey, acquisition, retention, expansion, and support, on EU-hosted models with a per-decision audit trail built in.

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

FreeAgent is a fully-featured Customer Support platform that effectively enables your team to resolve issues and reduce the need for future inquiries.

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LiveHelpNow logo

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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Tactful AI logo

Simpler, Better and Modern Customer Service

Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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User Copilot logo

ChatGPT-powered conversations AI solution

Get instant answers for your prospects and customers with a custom SmartChat Agent powered by ChatGPT and trained with your website, FAQs and documentation. Leverage AI to automatically engage visitors, accurately answer questions, book appointments and route new leads to your team automatically.

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Azeon logo

AI-powered support across multiple channels

Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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Front logo

AI-enabled customer service platform for collaboration

Front is customer support software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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WotNot logo

Cloud-based no-code AI chatbot platform for SMBs

Cloud-based, no-code AI chatbot and live chat platform for SMBs and enterprises to automate support, lead generation, and engagement.

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HappyFox Chat logo

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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ManageEngine SupportCenter Plus logo

Web based customer support

SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self-service, contracts & SLA management, reporting & more

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

HappyFox centralizes customer support via email, chat, phone, social, messaging and web forms as trackable tickets. Automate routing and escalation, manage SLAs, collaborate in context, and use HappyFox AI and Autopilot AI Agents for summaries, replies, knowledge recommendations and ticket actions.

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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SupportBee logo

Customer support help desk software

SupportBee is simple and usable. There is no learning curve when switching to SupportBee.
Our understanding of customer support has evolved over the decade that we have been in business and with it, our customer service.

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Freshcaller logo

Modern Phone System for customer support & sales

Freshcaller is a modern phone system for customer support. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up customer support operations. Freshcaller offers phone numbers in 90+ countries.

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ClickDesk logo

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Autocalls logo

AI voice agent platform for automated phone calls

Autocalls is an AI voice agent platform that automates inbound and outbound phone calls for businesses. The platform supports over one hundred languages with multiple accents and offers voice cloning capabilities. It includes a no-code builder for creating customized AI agents and integrates with more than three hundred third-party tools including HubSpot, GoHighLevel, and Calendly for calendar management and workflow automation.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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