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Review Management Software with Third-Party Integrations (2026)

Last updated: February 2026

Why are third-party integrations important for review management software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Third-party integrations enable streamlined data flow, automate review requests, and display reviews on business sites. They facilitate coordination with other tools like Google Analytics and QuickBooks, enhancing overall efficiency and authenticity. Of the 39 reviewers who rated third-party integrations, 82% rated this feature as important or highly important.

Key features of review management software based on insights from 1716 verified reviews

Review Request: Streamlines review collection through automated messages, customizable templates, and various channels like email, SMS, and social media. 95% of reviewers rated this feature as important or highly important.
Review Monitoring: Centralizes reviews from multiple platforms, providing real-time notifications and detailed dashboards for efficient management and quick responses. 93% of reviewers rated this feature as important or highly important.
Negative Feedback Management: Enables quick identification and response to negative reviews, often converting them into positive feedback and improving customer satisfaction. 90% of reviewers rated this feature as important or highly important.
Response Management: Facilitates quick and personalized replies to reviews with pre-generated templates and automation options, enhancing customer engagement. 87% of reviewers rated this feature as important or highly important.
Review Notification: Provides instant alerts for new reviews, allowing timely responses and ensuring no feedback is missed. 87% of reviewers rated this feature as important or highly important.
Dashboard: Offers a user-friendly interface to track, analyze, and manage reviews, with customizable views and comprehensive analytics. 84% of reviewers rated this feature as important or highly important.