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Best ITSM Apps Integrated with Freshdesk

11 software options

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Pricing models


Customer rating



LogMeIn Rescue

4.7
(133)

Remote support for helpdesks, call centers and organizations

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Integrates with Freshdesk, ConnectWise Manage, SysAid, …

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Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

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Integrates with Freshdesk, monday.com, StackTome, …

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JIRA Service Management

4.4
(275)

The only ITSM solution built on the Jira platform

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Integrates with Freshdesk, Goverlan Reach, Zoho Assist, …

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TOPdesk

4.6
(42)

Help desk & service management

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Integrates with Freshdesk, Jira, SnapEngage, …

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Zoho Assist

4.6
(493)

Instant Remote Support. Unattended Remote Access.

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Integrates with Freshdesk, Google Workspace, Spiceworks, …

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Salesforce Service Cloud

4.4
(525)

Customer Service & Field Service Management Solutions

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Integrates with Freshdesk, Planyo, Twilio, …

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Yonyx

4.8
(118)

Decision tree driven Interactive guides for customer service

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Integrates with Freshdesk, ServiceNow, Oracle B2C Service, …

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Hornbill

4.7
(30)

Workflow automation software for service, IT & HR teams

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Integrates with Freshdesk, IFTTT, Twilio, …

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AlertOps

4.6
(17)

Incident & response management tool for IT & DevOps teams

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Integrates with Freshdesk, ConnectWise Manage, Microsoft Azure, …

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CloudMonix

4.8
(10)

Monitoring and Stability as a Service for Cloud Systems

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Integrates with Freshdesk, Twilio, Microsoft Azure, …

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YOUZER

4.8
(4)

IT and SaaS account management & monitoring

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Integrates with Freshdesk, Box, Google Workspace, …

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