Sage Accounting Reviews

Liked could connect to clients device so no need to go on-site could work from home

I do think it could be a bit more clearer and shorter to use

Hi Denise, Thank you for sharing your thoughts on Sage Accounting. We're pleased to hear that you found the remote connectivity useful. We appreciate your feedback on clarity and usability, and we're committed to making continuous improvements. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!

The website is user friendly. One of its best features is its integration systems. I can easily connect Sage Accounting with other software such as Quickbooks. It also connects with Stripe. This feature allowed my business to qualify for funding because it showed an overall history of my payouts and business stability.

Some of the more advanced features are included only in the more expensive plan which might not be affordable for every small business.

Thank you for your positive review, Bridgette! We're thrilled to hear that Sage Accounting's user-friendly website and integration systems have been beneficial for your business. Your feedback on the advanced features is valuable, and we'll consider it for future improvements. We're glad Sage Accounting helped you qualify for funding and appreciate your recommendation! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

The reports and how easy they are to edit and personalise. We use the software for some audit clients and its very accessible and adaptable. It is good to always have a live, up to date version of our clients records, the online version of Sage tends to be better as you can login from anywhere.

I prefer the view on Sage 50 desktop of customers and sales and suppliers and purchases. I think it is easier to drill down into transactions, errors, and issues on the desktop version.

Thank you, Lauren, for your positive review of Sage Accounting! We're glad you find the reports easy to edit and personalize. We appreciate your feedback on the desktop view and I'll pass it on internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

I find it an awful system to use, there are no redeeming features

Everything about it is just terrible, i wouldn't use it

Thank you, Steven, for your feedback on Sage Accounting. We're sorry to hear about your negative experience. We value your input and would like to resolve these issues. Please reach out to our customer support team for assistance. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

The quality and variety of reports generated which is useful for audit purposes

If you don't know how to use chart of accounts, you may end up creating a mess to the extent that your Trial Balance does not tally!

Thank you, Preeti, for your detailed review of Sage Accounting. We're glad you find the report quality useful for audits. We acknowledge the challenges with the chart of accounts and will work on improving user-friendliness. Your feedback is invaluable to us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

The tracking mechanisims and integration into banking.

The financial reports such as balance sheets and P&L can be developed or customized to be more user friendly.

We value your feedback, Steffon. It's great to hear about the positive impact of Sage Accounting's tracking mechanisms and banking integration. Your suggestions for report customization are noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Easy to use and to explain to clients jhow to use

Bank feeds that do not work on certain banks

Thank you for your review, Jolanda. We're glad Sage Accounting meets your needs and allows for efficient cloud collaboration. We acknowledge the bank feed issue and will share this feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Banking helps so much, reconcile is easy to do. Invoices help keep up to date on payments

Having to put all the customers in with all there details,

Thank you, Sandra, for your glowing review. We're thrilled that Sage Accounting's banking and invoicing features are making your work easier. We appreciate your feedback and are always here to support you.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

The cloud version of Sage works well for our business. We all have access to the same product which is up to date at all times.

The difference in price between the packages. We currently have Sage Accounting and were looking for a multi location stock programme. This would be on Line 50 Advanced which is over £150 per month difference in the price.

We appreciate your feedback, Corinne. It's great to hear that the cloud version of Sage is working well for your team. We understand your concerns about pricing, your insights are crucial for our improvements. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Ease of use. Speeds up reporting. I have worked in a large organisations previously and this software generates the reports I was used to seeing as standard. They are standard in my chosen package. You can call up latest bank detail automatically from your bank. Monthly payment option to use the software. Instant access even when you are out of the office, via the app, for viewing status of invoices.

Cost increase every year without option to debate it. I do not need anything more than I have been using in the original package. I only use this software for convenience and could do all the work manually. The bank feed has failed a few times. Support has always sorted for me but it is always inconvenient to have to trouble shoot and takes time to sort.

Thank you for your review, Gail. We're glad Sage Accounting is enhancing your reporting efficiency and providing the features you need. We understand your concerns about cost and bank feed issues and will feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

I have been using Sage accounting since the 90's It has been developed over the years to cope with the evolving times.

The latest cloud version has a limited capability compared with the desktop version, which is frustrating at times, but if you are new to using the comparison isn't there.

We appreciate your longstanding support, Sharon. It's great to hear Sage has evolved with your needs. Thank you for your feedback on the cloud version and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

It's easy to set up and train clients to use. Even someone with little technical experience can easily use once set up by a professional

Mobile app doesn't allow you to process as much as the online version

We're glad Sage Accounting suits your needs, Nicola. Thank you for your feedback on your Account Manager and your feedback on the mobile app's functionality is noted. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Simplicity and exception support staff, well trained and friendly

wish it had easier search options, that it would recognise more key words when seeking a specific transaction.

Thank you for your glowing review, Jeff! We're thrilled to hear about your positive experiences with our support team and appreciate your feedback on the search functionality. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Standard procedures necessary for a small business.

See comments above. It is impossible to communicate by e-mail. Have wanted to send details of Sage invoice payments to Credit and Collection Department but without success. They have threatened cancellation because of perceived non payment of a couple of pounds.

Works well being an online, cloud based product - like being able to have multiple users (all of the directors) access accounts reports and information from wherever they logon as opposed to having to pay for multiple user accounts or all use a single machine in the office.

Lack of budget reporting is frustrating as is not being able to fully interrogate double entry journal records.

Thank you, Kevin, for your insightful review! We're glad our cloud-based solution meets your needs for accessibility. Your feedback on budget reporting and journal interrogation is great to help our continuous development. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

It’s simple and efficient to use. It was also easy to implement and transfer data

There are some features which could be improved eg when email invoice out customer the invoice shows as being attached but you have to open the email to find any supporting documentation caused much confusion with customers Another example it would be helpful if documents ie contracts could be attached to customers and suppliers

Thank you for your review, Michael! We're glad to hear that Sage Accounting has been a valuable asset for your charity. We appreciate your insights on features and are committed to continuous improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

I find it simple to navigate and its intuitive

I wish it had on the summary screen "this financial year" option

Nothing, hard to use, does not integrate with other programs

Everything. Worse product for accounting ever

The cloud deployment makes it a perfect solution

Adoption of multi factor authentication before users can login

This software does everything a small, medium or relatively large sized business would need. The backend database is SQL server, so it's fast and well structured, and we found lots of modules and external products integrate well with it.

Implementation and training needed external consultants to do it at scale and at speed. The licence model is per user, so as soon as you start adding quite a few employees the cost of running the software gets rather pricey, though it's comparable to SAP B1 for example. We used our own servers to host the application and database, and although it's called "cloud" it's really not, but perhaps in the future.

Sage Accounting application improved our efficiency and business processes by much. It's features are integrated and there's no functional flaws at all; we can trust it's reports!

When you have 10+ users, it'll be a bit expensive to maintain Sage. Besides, initially the learning curve to get accustomed to it's features may take some more time for the traditional ERP system users

With starting on a new venture it was imperative to start off with the right software, Sage gives us everything we currently need in terms of invoicing, banking, ensuring all payments (in & out) are allocated, plus the flexibility to set up your own product codes & pricing structure specific to our business.

I would like to see a word search feature included in the invoice and purchasing section, rather than have to go through individual invoices to find the product I am looking for.

I love the fact that my clients and I can share the same system in different locations. It also has an app that I can use on the go for invoicing and quotes.

Currently, I don't have any grips with the system.

The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc. A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.