Culture Amp Pricing, Features, Reviews & Comparison of Alternatives

Culture Amp

Complete solution for employee feedback and performance

4.75/5 (55 reviews)

Culture Amp overview

What is Culture Amp?

Culture Amp is a cloud-based employee engagement and performance management solution that helps you make your company a better place to work. By making it easy to collect, understand and act on employee feedback, we enable HR leaders to make better decisions, demonstrate impact, and turn company culture into a competitive edge.

Culture Amp’s on-demand platform is designed and supported by psychologists and data scientists to help you build an employee feedback program that will work for your organization. The library of deep dive, pulse, and engagement surveys has been designed by organizational psychologists and each survey can be tailored to include the latest questions to measure change readiness, employee wellbeing, diversity and inclusion.

Working with Culture Amp allows you to tap into the creativity and experience of over 2,500 innovative companies using Culture Amp to put culture first today.
www.cultureamp.com

Pricing

Starting from
$3300/year
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Culture Amp screenshot: Help leaders understand their results with built-in benchmarksCulture Amp - The Employee Feedback PlatformCulture Amp screenshot: Identify focus areas and analyze the spread of responses using your demographic dataCulture Amp screenshot: Visualize results in a heatmap to find areas of improvementCulture Amp screenshot: Connect the dots across the employee experienceCulture Amp screenshot: Retain your best people with turnover predictionCulture Amp screenshot: Select from our library of research-backed engagement, pulse, and deep dive surveys designed by organizational psychologists and data scientistsCulture Amp screenshot: Managers and teams have all the tools they need to find a focus, build a plan based on real-world inspirations from companies like yours, and collaborate on effective actionPerformance by Culture Amp

Culture Amp reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.6
  4.8
Casey Ashenhurst, SHRM-CP

Culture Amp is an essential tool - I wouldn't be able to do my job as effectively without it.

Used monthly for 2+ years
Reviewed 2018-04-16
Review Source: Capterra

Pros
I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company. The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders. Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.

Cons
Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jenny Strauss

Culture Amp provides insights that move the culture needle

Used weekly for 2+ years
Reviewed 2017-12-18
Review Source: Capterra

Insight into our culture, the specific experiences of our people, a view of our managers and people (strengths/areas for improvement), an easy-to-use exit process that allows us to compare results and view trends.

Pros
Two years ago when we were looking for an engagement survey tool, I came across Culture Amp in a StartUP HR forum. It was recommended over and over by different people at different companies so I looked into it, along with a number of other solutions. Culture Amp came out on top in every comparison I did for its features, ease-of-use, domain expertise, and pricing. After we launched our first survey and shared results with our leadership team, I knew we had made the right choice. The tool is easy-to-use as an administrator and elegant/simple for end users. There are useful new features being added regularly, and every product improvement or new offering comes with strong communications backed by good science/thought leadership, and clearly having taken customer feedback into consideration. We now use Culture Amp for: -Engagement surveys -Manager 180 surveys/feedback -Individual 360s -Exit Processes (and I expect this list to continue to grow) The customer service is excellent with a responsive team that talks to me like a real person. We have great conversations, they get me the answers I seek, and they always appreciate my input about how to make the offerings even better. Our leaders and employees find value in the tool, and as an HR team, our ability to deliver insightful results to individuals and teams makes us highly impactful to our company as we all work to continue to build our great culture.

Cons
I find myself going to Culture Amp to do everything and everything it does not do, nor should it. I like it so much, however, that other options pale in comparison. For instance, we are developing a new performance feedback process - not a 360, not a survey, and I'd love to use Culture Amp for that purpose but it's not set up for that, especially because it isn't integrated with our HRIS. Each time we do a new, global survey, I need to upload our data to Culture Amp. It's not a bad process, but I'd love a more seamless option (it may be a limit of our HRIS vs. Culture Amp).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stuart Farwell

Great for employee surveys and real time reports that you can share

Used weekly for 6-12 months
Reviewed 2018-04-16
Review Source: Capterra

Pros
I've found it really easy to create custom surveys that I send out to the management team and temp staff we employee for events. I like the reporting feature that enables me to see how engagement in the team is tracking at a glance. It's also easy to share reports with the wider team for transparency. I find it pretty user friendly overall.

Cons
I've had a good experience so far and don't really have anything to complain about. Only thing I'd like to see at the moment is to make it easier to set up reporting permissions with other members of the team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

A Great Way to Gauge Employee Experience

Used weekly for less than 6 months
Reviewed 2020-05-15
Review Source: Capterra

Overall I have had a great experience with it. The UI is very intuitive and I love that we are able to get a sense for how employees feel about certain aspects. It allows us a greater view into what we need to improve as an organization.

Pros
We recently implemented Culture Amp at our organization and I love it! We have been primarily using it for employee engagement surveys. I love that you have the chance to send surveys that are anonymous for employees and also surveys that are tied to that person specifically. I also like how we can see when the survey was sent to them, and send them a reminder if they haven't completed it yet. We used it most recently for our global benefits survey and it was very enlightening in terms of what employees would like to see added to our plan vs what benefits they were the least interested in.

Cons
We have had a great experience with it so far. The only thing I would like to see added is a way for employees to elaborate on why they choose "strongly agree" vs "agree."

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Elisabeth Kelbley

Great System

Used daily for 1-2 years
Reviewed 2016-09-26
Review Source: Capterra

For almost 2 years now I have been using Culture Amp. It has become one of my favorite systems I have ever worked with in my career. The people are wonderful and the design of the system is easy from an admin side. My most recent frustrations have been with Culture Amp's scalability. Some of the new changes or features are making it even harder for us to leverage the system. For example, the filters not being able to combine, the reports are not user friendly or even easy to manipulate, changing the order of the groups, etc.. But overall Culture and the people are great.

Pros
Admin friendly Systematic approach for surveys Support ( Maria is a saint) Resources ( preset surveys, articles published, etc.)

Cons
Reporting is horrible- I can't export the data in a user friendly approach to present for leaders. The system is more designed to be interactive then produce a information. Leaders want to see a one pager with data cut several different ways. The amount of time it takes for me to do this is ridiculous. Some of the new updates and features I don't think actually enhance the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Culture Amp pricing

Starting from
$3300/year
Pricing options
Subscription
View Pricing Plans

Pricing starts from $3300/year.
Three plans are available:
Self-starter - for organizations with 50 to 200 employees.
Standard - for organizations with 200 to 2000 employees.
Enterprise - for larger organizations with over 2000 employee.
Contact Culture Amp for a price quote.

Culture Amp features

API
Activity Tracking
Employee Management
Employee Self Service
Real Time Reporting
Reminders
Reporting & Statistics

Activity Dashboard (441 other apps)
Applicant Tracking (315 other apps)
Automatic Notifications (387 other apps)
Customizable Branding (305 other apps)
Customizable Reporting (298 other apps)
Data Import/Export (291 other apps)
Employee Database (286 other apps)
Employee Onboarding (250 other apps)
Employee Portal (253 other apps)
Performance Management (242 other apps)
Recruitment Management (266 other apps)
Self Service Portal (326 other apps)
Third Party Integration (354 other apps)

Videos and tutorials

Additional information for Culture Amp

Key features of Culture Amp

  • 360 degree feedback
  • Alerts
  • Best practice training and guidance
  • Customizable questions
  • Effectiveness management
  • Employee management
  • Employee surveys
  • Graphical statistics
  • Individual reports
  • Learning and development
  • Question library
  • Rater selection
  • Rater tracking
  • Reminders
  • Report access controls
  • Self service portal
View All Features

Benefits

• Connect the dots across the employee experience to improve engagement and performance.

• Accelerate the overall development of employees by providing useful and honest feedback.

• Empower managers, teams, and leaders with relevant and actionable insights.

• Take action with confidence using a platform built upon the latest in organizational psychology and data science.

• Be supported along the way with global customer support and live training sessions.