Reward Gateway Pricing Plan & Cost Guide

Reward Gateway

Employee engagement and recognition platform for enterprises

4.86/5 (22 reviews)

Reward Gateway Pricing

Contact Reward Gateway for pricing details

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Reward Gateway Pricing Reviews

Pros

  • I love that employees have the choice of how they save money instantly through the app with Instant Vouchers or with generous cashback.Paul S.Read the full review
  • Flexible, easy to use with a great app. Our colleagues engage with this software more than any other Benefit offering we have.Simon N.Read the full review
  • I am super happy with Reward Gateway, can't say enough great things about the service, the platform, and the product.Stefany C.Read the full review

Cons

  • The reporting is a bit hit and miss, the data is there the reports just don't run sometimes.Leanne R.Read the full review
  • We use this platform as comms tool mainly and therefore need app that covers comms too. Sometimes teams lack cross product knowledge.Dominika K.Read the full review
  • Some products are not as smooth to use - SmartBlogs; we have' Manager' and 'All' smart blogs, sometimes one message needs to go to both but there is no way just to tick a box on the platform.Dominika K.Read the full review
100%
recommended this to a friend or a colleague

3 reviewers had the following to say about Reward Gateway's pricing:

Dan B.

Works really well, never had an issue

Used weekly for 1-2 years
Reviewed 2017-05-26
Review Source: Capterra

Pros
I like you can access it on many platforms. I regular use it on my smartphone. I also like that there is a large amount of retailers on there to choose from

Cons
Some of the offers on it are quite low. Great to see some bigger savings.

Response from Reward Gateway


Hi Dan

Thanks for the top mark review of SmartHub. It¿s great to hear that you find it works really well within your organisation.

A lot of our traffic comes from mobile these days, so it¿s important that the user experience is really high in that area. We¿re further enhancing the mobile experience when we launch the SmartSpending¿ app in July, which you¿ll be sure to hear about.

I hear you on some offers being quite low. We do push our retailers to give us the most generous offering that¿s attainable. Some retailers work to such low margins that the room for discount is quite minimal. We try to make the best call whether to list an offering if it¿s on the smaller side - it helps if it¿s a popular brand!

Thanks again for taking the time to give us your feedback. We really appreciate it!

Best wishes,
Megan

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gemma H.

Affordable, effective benefits with minimal resource requirements

Used weekly for 2+ years
Reviewed 2017-11-20
Review Source: Capterra

Ease of use, visually appealing to others, value for money details

Pros
Easily accessible for all employees and also the reporting functionality for us to be able to demonstrate value for money is great.

Cons
The system does everything we need it to do, user friendly. Although, I look forward to any updates

Response from Reward Gateway


Hey Gemma,

Thanks so much for leaving us a review about SmartHub®. Really pleased to hear that you find the platform good value for money and easy to use from both an employer and employee perspective. Our Product Team will be delighted!

We've been working hard to continually improve the reporting functionality on both the SmartInsights App and in RewardManager, so great to hear that you're using this to demonstrate great ROI on your programme.

We've got some really exciting updates and launches happening over the next few months, so keep an eye out for updates in our bi-weekly Spotlight newsletter. Your Client Success Manager will also be sure to keep you in the loop regarding new features.

Best wishes,
Charlie

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tom W.

Quality interface backed by intuitive functionality

Used daily for 6-12 months
Reviewed 2017-05-22
Review Source: Capterra

Pros
I appreciate the ease of use for our employees and for myself as an administrator. The service provided by Reward Gateway is also excellent, helping us to extract the most value possible from our investment.

Cons
Whilst the functionality works exactly as advertised, its been difficult to gain traction with our workforce in relation to the cashback feature (a totally on-line shopping experience).

Response from Reward Gateway


Hi Tom

Thanks a lot for leaving us some great feedback on Capterra. It¿s great to hear such positive feedback on the interface and functionality. We understand how important user experience is to your people if they want to regularly engage with the platform, so this is a top priority with our team of developers.

I¿m really pleased to hear that our service is hitting the mark also, I¿ll certainly pass that back to the team and give them a well done!

As for gaining traction with Cashback, we have something coming soon which should help here! We¿ll be launching the employee app SmartSpending¿ this July, giving easier access to online Cashback purchases. This should really help and we can¿t wait to share more information on this soon.

Thanks again for taking time out to leave us a review, we really appreciate it.

Best wishes,
Megan

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review