WorkTango Features

UI/UX and ease of use, very high level of customer service, the ability to segment employees, the ability to measure improvement over time.

The WorkTango team is constantly asking for feedback and improving their product. The thing that I CURRENTLY like the least (I say currently b/c I know it's on the roadmap and will be delivered to distant future) is the fact that accessing historical data and charting it is still a bit clunky. However, it's not really a 'con' b/c I know it's getting fixed in short order.

We use WorkTango for survey and to collect our employees opinion, tough, and experience while working on our organization. They can sent it while their identity is fully anonymous and thus resulting everyone can voicing their opinion freely.

I have no problem that i face while working with this platform. All of the data that are sent by our employees are safely stored on the platform, and the report for the survey forms is very detailed.

It’s simple and intuitive; reliable and practical. It takes away the manual labor of reports and inputs, so I can focus on what matters most - the data-driven conversations with leaders and employees. Plus, the WT team is great to work with - always responsive and ready to help.

In looking ahead, I would like to explore the idea of personal self-serve dashboards for the individual employee.

The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide. It is fun to partner with like-minded people.

Can't think of anything

Easy of use for both the user and the admins

I don't have an answer to this question.

-Intuitive workflow and set up -Easy to navigate system allows users to log in and go -Clear reports that draw on excellent data -phenomenal customer support

-occasional difficulty logging in -could use some simpler icons for the likert scale

The product is very easy to use, for the admin, the managers and the respondants. We now have access in real time to our data (instead of two weeks analysis with our previous tool). The analytics tools are very useful and easy to use. Wide range of possibilities for designing different types of surveys. Anonymity and confidentiality are well preserved. Really great support.

Very few cons, that we will be resolved with next updates. Otherwise, Worktango's team reacts very fast to adress our punctual issues.

Real-time insights in an easy/intuitive way. The key insights feature makes it dead simple to see what's happening with our people. I also really love the natural language processing to help analyze the qualitative employee feedback.

No cons yet. We have been using the tool for over a year and it's been a fantastic experience end to end.

This was easy to set up and use with a very responsive team at WorkTango in case you do have any questions. You get responses from the survey in real time and can quickly see the info you need in a nice display.

I have no complaints at all. This (Work Tango) is working out very well so far and we intend to continue using the product.

I use WorkTango for conducting employee surveys, and it is an excellent tool. It allows for truly anonymous employee feedback and - my favourite feature - the opportunity to have conversations anonymously with employees based on the feedback they provide. The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.

some of the navigation is not intuitive, I find sometimes i end up clicking out of results accidentally, and having to follow a few steps to get back to where i was, instead of being able to just go back.

The tool allows you to survey your employees in an incredibly user-friendly and effective way but, more importantly, the dashboards and analytics that are immediately available behind the scenes allow managers, HR leaders and engagement ambassadors to quickly access the information they need to drive positive change. There is no need to spend hours, days or weeks analyzing survey data because dashboards, heatmaps, and sentiment analysis tools give you everything you need to data mine without being an analytical whiz or rocket scientist. The tool has made it possible for me to survey my employees and VERY QUICKLY and easily respond to their feedback.

There is new functionality on the way and the only con would be that we haven't gotten to use it yet. Other than that, the tool is fantastic and I would highly recommend it to any business leader who is looking to drive positive change within their organization.

It was extremely user friendly. I was able to watch one demonstration and be ready to operate the platform almost immediately. The data reporting capabilities were great. From having to previously generate manual reports to working with this platform, the transition and detail were beyond what I anticipated. The around the clock support was also something I benefited from immensely.

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Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change. Really great reporting and visualization capability. Support is better than a 10/10 - they are consultative, responsive and super willing to brainstorm to meet our needs!

Could improve aggregate reporting (i.e., looking at manager feedback across multiple surveys). Export of reports into a "nicer" format (i.e., visual PDF with charts that match the awesome visualization in the system) could be improve.

We have been using WorkTango for about 9 months, and it has been awesome. We used it for our annual engagement survey, and the immediate results and ability to dig deeper into demographics without waiting for a consultant to analyze results was fantastic. We also use it for monthly employee pulse checks, and are able to get a quick bit of insight into important themes and issues. The platform is easy to use (for admin and users) and the support from the WorkTango team has been outstanding.

I'd love an easier way to pull reports. The process to compile is a bit manual.

The Work Tango survey has provided us with insights into the hearts and minds of our people. It has provided us with a clear transparency of where our strengths lie and where we have room for improvement. The tool was incredibly easy to administer, and we were given expert advice on question customization. Work Tango's service level and enthusiasm to support us was incredible and ever so adaptable to meet the current and evolving needs of our company. No one's voice is left behind. Thank You Work Tango!

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Easy to use. Great ability to customize and have fun with the survey and reports. [SENSITIVE CONTENT HIDDEN] are VERY knowledgeable and guide you in the right direction during survey design, and all the way to analyzing the results. Reporting and analysis easy to export and the visuals are clear and easy to share; many ways to slice the data. The "learning coach" feature is amazing with a large content library from many reputable sources.

I enjoyed all features. I am advised that new and improved analytic features are to come, and I look forward to the additional features.

The platform is so simple to use for both the admin and employees alike. The reporting tools are robust and allow for you to visualize the data in a number of different ways. Our engineering departments have enjoyed being able to see so much data about their teams in order to make more informed decisions for the business.

Honestly, I haven't found a "con" yet to the platform. They have really put a lot of thought and effort into their product.

Very easy to use! The platform provides you with best practice recommendations, but also allows you to customize the solution to fit the needs of your business. The data collected can be split in many different ways, enabling a deep level of insight on engagement by department, location, tenure, levels of management, and more! The dashboards are clear and attractive, which enables us to share them directly with our leadership team and BOD. We have significantly decreased the amount of time we spend translating engagement data into presentations for leadership and employees. The WorkTango team is incredibly responsive, knowledgable, and always keeping us in the loop on what features and functionality we could be using to optimize the platform for our team.

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- ease of use - helped achieve objectives - valuable HR tool - survey take few minutes of employee time

Nothing really. Does what it promises.

The thing that sets WorkTango apart from other vendors is the customer service. They are extremely responsive when ever I have a question and always so pleasant to interact with. I also like how the product is relatively easy to use - our managers are able to access the data easily and to start to address any issues they see on their team right away. Our employees also seem to like using the system and we tend to have high response rates when we survey the group.

I wish that the software had an API with Bamboo as this is the HRIS tool we use.

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No cons were added to this review

The product is easy to use, intuitive, gives visibility into metrics of engagement. It was easy to pull reports and analyze the data quickly.

It's a very new product so there are things that are still being implemented that will really help with adoption. I am excited to see where the product evolves to.

Ease of use and the ability to slice and dice the data in numerous ways in order to drive useful information for the business.

Nothing! We found the software to be very intuitive, and were very pleased with the reporting functions.