Toky Reviews

Toky

Virtual phone system for business sales and customer support

3.71/5 (14 reviews)

Vincent Po B2B Consultant

Decent VOIP service for the price

Used daily for 2+ years
Reviewed 2019-02-02
Review Source: Capterra

Overall, we've been satisfied for our purposes. I researched a lot of VOIP vendors, so many were sooooo expensive for what they offered. Toky was reasonably priced for the functionality offered. So far, not too bad. Support has always seemed to be quick to respond. I like the IVR telephone menu & call recording features.

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Toky

Virtual phone system for business sales and customer support

Anonymous

System is not functioning most of the time. Horrible tech support.

Used daily for 6-12 months
Reviewed 2018-10-05
Review Source: Capterra

Worst experience ever had. Would not recommend Toky as it hurts your business if you can't have a proper phone conversation with your customers.call quality from the web is stable most of the time.

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Toky

Virtual phone system for business sales and customer support

Juan Anton

Excelent experience. Whenever there is a problem, customer support takes action.

Used daily for 1-2 years
Reviewed 2018-04-23
Review Source: Capterra

The things I like the most are the attention their customer support team gives and the ease of use of the app in general.

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Toky

Virtual phone system for business sales and customer support

Philip Von Mecklenburg-Blumenthal

Good app, spotty quality, close to no integrations

Used daily for 6-12 months
Reviewed 2017-08-15
Review Source: Capterra

Easy phone solution integrated in to Pipedrive CRM Phone numbers in various countriesYou are offering great customer service, through the Intercom integration. Also, Toky was easy to understand and thus simple to implement

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Toky

Virtual phone system for business sales and customer support

Cody Martens

Incredible Support, Many New Features, Clear Call Quality!

Used daily for 6-12 months
Reviewed 2018-10-22
Review Source: Capterra

I love that my entire team can be housed under one phone number—including texting! It's been an invaluable part of our business. I love Toky.* SMS from the app * Integration with CRMs like Pipedrive, etc. * Fantastic (and fast) customer service * Bulk SMS merge using Google Sheets

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Toky

Virtual phone system for business sales and customer support

Damian del Rivero

Quality callcenter software

Used daily for 1-2 years
Reviewed 2018-11-10
Review Source: Capterra

superb support, stable lines and audio calls.

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Toky

Virtual phone system for business sales and customer support

Rodrigo Saro

So far Toky is not reliable. App is not working properly and a lot of bugs in general.

Used daily for less than 6 months
Reviewed 2018-02-06
Review Source: Capterra

Not manyThey support numbers in LATAM and the tool is user-friendly. The concept and idea are practical and I was not able to find anything for the LATAM market. it was my only option in that regards.

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Toky

Virtual phone system for business sales and customer support

Mark P

Good soft, would recommend

Used daily for 6-12 months
Reviewed 2018-10-25
Review Source: Capterra

International callsease of use, excellent customer service

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Toky

Virtual phone system for business sales and customer support

Graham Lindley

Its currently out favourite but we await important developments

Used daily for less than 6 months
Reviewed 2018-02-07
Review Source: Capterra

great customer service, good team, great interface, fantastic slack integration, cheap calls, nice app, sms integration, better call quality for my overseas team

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Toky

Virtual phone system for business sales and customer support

Tim Sessions

Toky is the solution for online phone service.

Used daily for less than 6 months
Reviewed 2018-05-10
Review Source: Capterra

Ease of use, easy integrations, clear calling, multiple agent support, call forwarding, company voicemail, agent extentions.Toky is easy to set up. The price is very reasonable. It's super easy to set up multiple agents and have extensions for each agent. Call forwarding is seamless.

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Toky

Virtual phone system for business sales and customer support

Edouard Maire

Toky is a convenient VoIP tool, which supports various teams at Luuna.

Used daily for less than 6 months
Reviewed 2017-08-08
Review Source: Capterra

It's easy of use and its integration with Salesforce is simple. Compared to other VoIP tools such as AirCall, it's rather cheap.

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Toky

Virtual phone system for business sales and customer support

Anonymous

Worst customer service you would encounter

Used daily for 6-12 months
Reviewed 2018-08-16
Review Source: Capterra

This service is too expensive and they charge you with no explanation. The mobile apps are late and crummy. It is way too expensive for what it is.It is reliable enough on web. Call quality is acceptable.

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Toky

Virtual phone system for business sales and customer support

Mo Gold

We left Ring Central fro Toky. And we are so happy with that decision. Highly recommend them.

Used daily for less than 6 months
Reviewed 2018-04-05
Review Source: Capterra

Customer service. Ease of use. Value for money. These three factors deliver a wonderful experience which is good enough to operate a SME.

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Toky

Virtual phone system for business sales and customer support

Kristof Alentijns

Pretty good overall, nice customer support (once in a while they miss messages though)

Used daily for less than 6 months
Reviewed 2017-08-10
Review Source: Capterra

Pricing, and fast addition of requested features. Customer support is very friendly and personal, seem like cool people.

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Toky

Virtual phone system for business sales and customer support