Call Recording Software with Monitoring

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Oreka TR   

14
Total call recorder for the capture & replay of staff calls
Oreka TR total call recorder is an on-demand call or screen recording solution, offering live monitoring, call exporting, audit trailing, auto-tagging, and more. Read more about Oreka TR
Total call recorder for the capture & replay of staff calls
Oreka TR total call recorder is an on-demand call or screen recording solution, offering live monitoring, call exporting, audit trailing, auto-tagging, and more. Read more about Oreka TR

Aircall   

129
Phone system for support and sales teams
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented. Read more about Aircall
Phone system for support and sales teams
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented. Read more about Aircall

CallRail   

104
Call Tracking & Analytics
Providing call tracking and analytics to more than 100,000 companies and marketing agencies in North America, CallRail's intuitive software helps data-driven marketers optimize the performance of their advertising campaigns and increase sales effectiveness. Read more about CallRail
Call Tracking & Analytics
Providing call tracking and analytics to more than 100,000 companies and marketing agencies in North America, CallRail's intuitive software helps data-driven marketers optimize the performance of their advertising campaigns and increase sales effectiveness. Read more about CallRail

Talkdesk   

423
The world's leading cloud-based contact center software.
Record inbound and outbound calls, pause/resume live call recordings and listen to past call recordings at any time to ensure compliance with quality standards. Read more about Talkdesk
The world's leading cloud-based contact center software.
Record inbound and outbound calls, pause/resume live call recordings and listen to past call recordings at any time to ensure compliance with quality standards. Read more about Talkdesk

PhoneWagon   

30
#1 Top Rated Call Tracking Software
Easily record inbound phone calls from marketing campaigns. Read more about PhoneWagon
#1 Top Rated Call Tracking Software
Easily record inbound phone calls from marketing campaigns. Read more about PhoneWagon

CrazyCall   

35
Cloud telephony for sales
Cloud Telephony with Call Recordings for Call Centers & Sales Reps that's accessible right within your browser, without any installation or complex billing. Read more about CrazyCall
Cloud telephony for sales
Cloud Telephony with Call Recordings for Call Centers & Sales Reps that's accessible right within your browser, without any installation or complex billing. Read more about CrazyCall

PhoneBurner   

100
Power dialer & outbound call center software
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
Power dialer & outbound call center software
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner

PhoneCall   

6
Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall
Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall

Jet Interactive  

5
Call tracking system
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call. Read more about Jet Interactive
Call tracking system
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call. Read more about Jet Interactive

Twilio Programmable Voice  

164
Build a custom call experience using a scalable API
Twilio Programmable Voice enables organizations to build a custom call experience using a scalable API, and control communication using code. Users can embed calling into any application to enable conversations via any platform. The Voice API allows users to make, manage and route calls to anywhere. Read more about Twilio Programmable Voice
Build a custom call experience using a scalable API
Twilio Programmable Voice enables organizations to build a custom call experience using a scalable API, and control communication using code. Users can embed calling into any application to enable conversations via any platform. The Voice API allows users to make, manage and route calls to anywhere. Read more about Twilio Programmable Voice

8x8 Virtual Office  

182
Global cloud communications & phone system
8x8 Virtual Office is a multi-channel cloud contact center includes IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat, reporting & more. Read more about 8x8 Virtual Office
Global cloud communications & phone system
8x8 Virtual Office is a multi-channel cloud contact center includes IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat, reporting & more. Read more about 8x8 Virtual Office

NewVoiceMedia  

56
Call Center & Inside Sales for Salesforce
NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com. Read more about NewVoiceMedia
Call Center & Inside Sales for Salesforce
NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com. Read more about NewVoiceMedia

Monet Software  

12
Workforce management & optimization for contact centers
Monet Software is a unified cloud workforce optimization solution that includes workforce management, quality management, performance management & analytics. Read more about Monet Software
Workforce management & optimization for contact centers
Monet Software is a unified cloud workforce optimization solution that includes workforce management, quality management, performance management & analytics. Read more about Monet Software

Aspect Quality Management  

12
Call quality monitoring & management for call centers
Aspect Quality Management software enables contact center managers to monitor & measure the performance of individual agents and identify customer experience issues. Evaluate interactions as a supervisor, agent, and customer, sample calls with built-in speech analytics, and do ad hoc searches. Read more about Aspect Quality Management
Call quality monitoring & management for call centers
Aspect Quality Management software enables contact center managers to monitor & measure the performance of individual agents and identify customer experience issues. Evaluate interactions as a supervisor, agent, and customer, sample calls with built-in speech analytics, and do ad hoc searches. Read more about Aspect Quality Management

CloudCall  

13
Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall
Advanced, cloud-based computer telephony integration
Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency. Read more about CloudCall

Nectar Desk  

3
Call center software in the cloud
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more. Read more about Nectar Desk
Call center software in the cloud
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more. Read more about Nectar Desk

Calabrio Call Recording  

4
Call recording software for digital businesses
Calabrio Call Recording software enables digital businesses to monitor & record all calls & analyze data, to improve the customer experience & control quality. Read more about Calabrio Call Recording
Call recording software for digital businesses
Calabrio Call Recording software enables digital businesses to monitor & record all calls & analyze data, to improve the customer experience & control quality. Read more about Calabrio Call Recording

Click2Coach  

2
Workforce optimization software for contact centers
Click2Coach is a workforce optimization solution that helps call centers monitor & analyze agent performance and put measures in place to improve operations. Read more about Click2Coach
Workforce optimization software for contact centers
Click2Coach is a workforce optimization solution that helps call centers monitor & analyze agent performance and put measures in place to improve operations. Read more about Click2Coach

KOOKOO CloudAgent  

0
Inbound, outbound & blended cloud contact center
Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more. Read more about KOOKOO CloudAgent
Inbound, outbound & blended cloud contact center
Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more. Read more about KOOKOO CloudAgent

Track My Leads  

0
Web-based lead management solution for SMBs
Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more. Read more about Track My Leads
Web-based lead management solution for SMBs
Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more. Read more about Track My Leads

VPI Capture  

0
Intelligent call & screen data interaction recording
VPI Capture is a call and screen data interaction recording solution that allows users to record and analyze the entire customer experience. Read more about VPI Capture
Intelligent call & screen data interaction recording
VPI Capture is a call and screen data interaction recording solution that allows users to record and analyze the entire customer experience. Read more about VPI Capture

Virtual Observer  

0
Call recording & workforce optimization solution
Virtual Observer is a call recording & workforce optimization software for contact centers that works with hosted VoIP providers and traditional PBX systems. Read more about Virtual Observer
Call recording & workforce optimization solution
Virtual Observer is a call recording & workforce optimization software for contact centers that works with hosted VoIP providers and traditional PBX systems. Read more about Virtual Observer
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