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SPS Commerce Logo

Full-service EDI solutions for retail

Last updated: October 2024

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SPS Commerce Reviews

Overall rating

4.2

/5

492

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Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.04/10

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Pros and cons

So far I love it as it works great, and is very easy to use and user friendly. I wish more of my customers would use this software to make my life easier.
They continue to update and add features that improve on some of their short comings. The customer service / help line is very good.
I like the ability to pre-fill forms , like the ASN form, in the preferences mode, which speeds up the process of filling the ASN out as in many cases, the information stays the same.
Another issue that we seem to have is when there is error in processing a document. The document is tagged as having errors but there is no further information as to what exactly is the issue.
Was forced on to this product by vendor, vendor was aware of issues. Does not work for our application, very expensive was misled by SPS sales staff.
My business problem is CAUSED by SPS Commerce. We are trying to work through the initial implementation, but it has dragged on for months.
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492 reviews