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Recommended
Brynna H.
Marketing assistant
Financial Services, 11-50 employees
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Brynna: Hi, my name is Brynna. I am a personal coach in the health and wellness industry, and I give...
Jennie Z.
Marketing Manager
Internet, 11-50 employees
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Jennie Z.: Hi, I am Jennie and I am the marketing operations manager for an ed tech company. I would...
Jeremy D.
Media Production, 1-10 employees
Used daily for 2+ years
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I use Zapier to expand Mailchimp's capabilities, creating automations like "Send new Gumroad customers to "X" Mailchimp funnel". It's extremely powerful, but still fun and easy-to-use for a tech novice. Highly recommended!
To say that Zapier is easy to use seems almost like an understatement. You will feel like a tech wiz after you set up complex email automation with a few clicks! And it's shocking how much power you get at the free level.
As with all modern tech apps, you have to get used to the proprietary lingo, like "Zaps" and "Transfers". But for most users, it's easy to jump in and make some very useful automations.
Dustin W. S.
Marketing and Advertising, 1-10 employees
Used daily for 1-2 years
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The overall experience is good. Although overwhelming, and sometimes time-consuming to figure out how to get exactly what I need, Zapier does what it promises. The support team has also been great as well each time I've needed their help.
The amount of options that Zapier has for integrations is astounding. The possibilities really are endless as far as tying multiple apps/services together to perform automated tasks regularly. Their interface also makes it relatively easy to put together the automations so that it's not rocket science.
Its greatest strength is also its greatest weakness in that because there are so many options, it's overwhelming. There are so many things you can do with the integrations that I have often felt like I am not getting nearly as much out of it as I could be. I found myself relying on reading their blog and suggested zaps to see if I get any ideas. Ultimately I'm left with a feeling of "I don't know how to get the most out of this service."
Reelika S.
Consumer Services, self-employed
Used daily for 2+ years
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We are very happy to use it, because nothing is better than simplifying our system
So easy to use and doesn't require any tech knowledge. Set it up once and it works for your business
I wish it could even integrate more tools.
Barb M.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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I am a long-time Zapier user waffling between paid and free for a number of years. Most recently, I moved to a paid subscription because the apps I use were able to connect. Many of my zaps only need to run once a day or even once a week and when I selected "instant trigger" they would run 100's even 1000's of times per day. For example, zaps that were to check new calendar appts were not just checking...
Zapier connects to almost all of the apps out there.
Overpriced.Poor support.Support not able to resolve issues tied to zaps over-running.
Łukasz D.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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It's reliable, works the ways it's designed and it's the most popular among developers, so means we can use it pretty much anywhere. I like the free tier.
Pricing structure. It could be a bit more attractive, so we would actually pay.
Brian B.
Computer Software, 51-200 employees
Used daily for 2+ years
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Zapier is well known to integrate with many different applications, even cloudbased apps. No coding knowledge is required, has and easy drag and drop interface.
It may be difficult to setup for some people.
Rakesh M.
Computer & Network Security, 11-50 employees
Used daily for 1-2 years
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Its a great product and it gets better and better every day, ease of automation and availability is really nice with widely used famous templates readily available.
Integration with 3rd party services alongside cloud vendors like Amazon
The complexity of learning another programming language and documentation is not great for Zapier.
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
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Despite this, I still find Zapier to be an indispensable tool for streamlining my workflows. I particularly appreciate its powerful automation capabilities, which allow me to create custom "zaps" that trigger actions across different apps, saving me time and increasing my efficiency.Overall, I would highly recommend Zapier to anyone who needs to automate their workflows and streamline their work processes.
I have found Zapier to be an excellent automation tool that allows me to connect different web applications and automate my workflows. One of the things I like most about Zapier is its versatility and ease of use. With over 2,000 different apps supported, it is easy for me to connect and automate my favorite tools.
However, there is one thing that I don't like about Zapier - its pricing structure. While there is a free plan, it has limitations on the number of "zaps" and tasks that can be automated. Additionally, the pricing for the paid plans can be relatively expensive, particularly for users who need to automate a large number of workflows or use multiple apps.
King J.
Design, 1-10 employees
Used weekly for 1-2 years
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Zapier has been a game-changer for my business, streamlining my workflow and saving me countless hours of manual work.
Zapier allows me to seamlessly integrate different software tools and focus on more important tasks
While Zapier offers a vast library of integrations with different apps, some of the more niche or customized integrations may require more technical expertise to set up.
Florence B.
Computer Software, 51-200 employees
Used monthly for 2+ years
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Zapier is my savior because it connects and automates systems and helps me with my workflows.
As I understand it from our CISO, it's not as secure as other competing products.
Verified reviewer
Online Media, 201-500 employees
Used daily for 2+ years
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Like I said before, we use Zapier to automate tasks that we would normally have to do manually. Things that used to require extra man power and time are done automatically by integrating your every day apps in Zapier.
Zapier is great at taking the monotony out of your every day tasks and automates them, saving you both time and money. Zapier does this by connecting to your most used apps and triggering actions depending on conditions that you set up yourself. A few examples of tasks that I personally use Zapier for include: - If our organization posts a new Instagram story, Zapier automatically takes that data and posts it on on our WordPress website to the social media section of the website. - We have a project request form where with any submission, projects are automatically created in Asana. - If I tag a project in Asana, Zapier automatically sends an email to the client that the project is complete.
Sometimes it can be somewhat of a hurdle to set up certain integrations. Also, the integrations will at times stop working and it can be a challenge to nail down the exact cause. Usually the integrations stops working because of api changes with the individual apps, or if there was a password change with a user in the account.
Fillipe Neyl W.
Marketing and Advertising, 11-50 employees
Used weekly for 2+ years
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There's no secret to use Zapier, all you need to is to play with it, follow simple steps the interface tells you to or read the documentation (that's very abundant). The most recent thing I've learned was to use webhooks and use Zapier to get ou send information directly to apps API. It solves most of the issues I mentioned prior.
Zapier changed the way I deal with apps and tasks. Now everything I need to accomplish I ask myself: is it possible to use Zapier to make this easier or even totally automated? From simple things like sending happy birthday emails to my clients, to connecting a ERP app with Google Spreadsheets, there's hundreds of apps with thousands of possible combinations possible to make our lives easier.
Since they revamped the interface for creating and managing Zaps, there's not really anything that I don't like about Zapier. If worth mentioning something, it would be the missing actions, triggers or sometimes apps to integrate, but that's not Zapier's fault, because it depends of the apps making their services available on Zapier. Some apps like Wrike sell their own automating app, so they don't offer many choices inside Zapier. Others like RD Station Marketing lack of possibilities in their own API, so it's not possible to do much too.
Verified reviewer
Consumer Goods, 1-10 employees
Used daily for 2+ years
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We connect Shopify with other tools like Slack, google sheets, google forms, and other software that doesn't play nice with each other. It is a low cost low maintenance way to do this.
We are using this daily to connect various apps and automate simple things that shouldn't be done manually. The basic functionality is very easy to set up. We have paid a developer to help with some more complicated workflows.
We had to pay for the higher tier plan (professional plan) as otherwise the custom logic and apps like shopify don't work. Also the Zapier Transfer feature wants to charge for every piece of data, and doesn't actually work fully. Seems to still be in beta so we went through all the work to get it started then it wouldn't run. IMO the Transfer feature should charge a prorated smaller amount since it's one group data transfer.
Josh V.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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Zapier has saved my team literally 10s of thousands of hours, and the work that we can get done with Zapier has satisfied our clients to no end.
Zapier allows even the least technical individual to put together an automation flow that allows key digital tools to interact with one another. Need to automatically send an email to your team when you get a new lead? Easy! Start a client conversation in Slack when a customer ticket comes in? Easy! If you can dream of the process, and the tools are integrated into Zapier, you can likely connect it and automate it.
Many key features are there, out of the box, but sometimes the custom integrations/actions take some coding work, googling, and tickets to customer support.
Arjun N.
Glass, Ceramics & Concrete, 501-1,000 employees
Used weekly for 6-12 months
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I would highly recommend Zapier to anyone looking to streamline their workflow. Its user-friendly interface, wide range of integrations, and ability to automate routine tasks make it a valuable tool for anyone looking to increase their productivity and efficiency. Despite its price for larger teams, I would still consider Zapier to be a must-have tool for digital marketers.
Zapier is User-Friendly and Automates Routine Tasks"As a Digital Marketing Manager, I find Zapier to be a valuable tool for streamlining my workflow. The platform is user-friendly and intuitive, making it easy to create "Zaps" that automate routine tasks, freeing up my time to focus on more important tasks. I also appreciate the wide range of integrations available, which allows me to connect different tools and automate tasks between them.
Zapier Can Be Pricey for Large Teams"While Zapier is a great tool, it can be quite pricey for larger teams. The cost per user can quickly add up, especially if you have a large team that needs access to the platform. Additionally, while the platform offers a lot of features, some users may find it overwhelming, and it may take some time to get used to all of the different options.
Lewis F.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 2+ years
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Less manual work, fewer errors and more time to get on with the important stuff!
Easy to setup Zaps, equally easy to view and modify them later on too. The Zaps seem to run quickly on Zapiers side, and are generally error free once setup correctly. Although other automation platforms are available, we've stuck with Zapier as it seems to have the most intergrations and more advanced functions.
The back end used to be a bit clunky, but it's been improved now. It would be nice if multi-step zaps didn't each use a task credit (or if a step could process (convert/filter/reformat) data from more than 1 field at once).
Sam B.
Logistics and Supply Chain, 11-50 employees
Used daily for 2+ years
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As a business owner of a small company, I consider myself the boss, implementor, and janitor of all of our online systems. It is always me, and me alone dreaming up ways I can implement Zapier to make our company run more efficiently. It is also always me cleaning and fixing everything that breaks. I mentioned in my title that Zapier is the tape that holds everything together. I don't know how my...
With the number of software integrations, Zapier is almost as limitless as your imagination. The support network, community forums, and Youtube videos allow for one with no experience to implement some pretty powerful integrations quickly. The support is great, and will sometimes help fix your problem, and always show you where to look. Overall, the more advanced you are with regards to coding or following tutorials, the more you are able to do with Zapier.
Support is hit or miss, with regards to someone holding your hand. Don't get me wrong, I am always satisfied with the support, but sometimes they go above and beyond, and other times, they just give you enough information to help you diagnose the problem. Their website is odd whenever you are logged in. If I open a new window, sometimes I need to login again.
Khalid A.
Education Management, 11-50 employees
Used daily for 6-12 months
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My overall experience with app/software/SAAS can be summed in the follwing points: A. The given app/software/SAAS has been solving the following business problems : - helping in two different firms to work together - automation f backend, google sheets, webhooks and mailjet. - facebook and google leads at one place - helping to connect google forms with facebook - posting of key events B. i have been able to realize the following benefits with the help of the given app/software/SAAS : - allowed to doe recurring task efficiently - allowing syncing of google drive with gmail attachments easily - overcame our limited engineering resources - helping us in integration of multiple platforms - triggering new actions and assessing incoming data.
i found the following features as most impactful: - leads sheets aligned with facebook and google sheets - automation of all tasks - works as personal assistant for reminding about zoom meetings and calls. - no technical knowledge required to handle it - affordable and cost effective Yes the product is quite easy to use for: - universal integration with all apps - real-time working speed - easy builder to use - work without creating complicated API codes. - workflows can be created easily Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..
I found the following features that were either missing or could be improved: - integration of leads forms - enhancement of number of tasks in all plans - no free trail of freemium features - video training manual needed I found the following features or aspects of the product that are difficult to use: - to add functionality costs increases - limited to 75000 tasks only - lot of scope in improving collaboration aspect - more instruction on usage of app needed - error creating zap difficult to troubleshoot No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.
Vasileios S.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 6-12 months
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I've been using Zapier for a few months now to automate some of my business processes, and I have to say, it's been a game-changer for me. One of the things I love about Zapier is its flexibility. With its vast library of apps and tools, I've been able to create custom workflows that fit my unique needs.For example, I have a workflow that automatically adds new leads to my CRM when someone fills out...
Zapier offers several key benefits to its users, including:Automation: Zapier's core functionality is its ability to automate workflows and integrate different apps and tools. This can save users significant time and effort, reduce errors, and improve productivity.Flexibility: Zapier provides a vast library of apps and tools that users can easily integrate into their workflows, allowing them to tailor...
Cost: While Zapier does offer a free plan, it can be quite limited in terms of the number of automations and tasks that can be run. Upgrading to a paid plan can be expensive for some users, especially for small businesses or individuals.Limited functionality: Although Zapier supports a wide range of apps and tools, there may be some functionalities or features that are not available or that are limited in their capabilities.Reliance on third-party apps: Zapier's integrations rely on third-party apps, which can sometimes result in issues with compatibility, reliability, or security.Learning curve: Although Zapier's user interface is user-friendly, there can be a learning curve for new users to understand the platform's features and functionality.
Kayona B.
Entertainment, 1-10 employees
Used daily for 6-12 months
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Overall, Zapier is just a life and time saver! Software companies are popping up every day, often with no regard to how a customer may specifically need it to work with another software. Without Zapier, some functions may need manual attention that very small businesses simply cannot afford to spend the time to give. Zapier is a must have for any business, big or small.
With so much technology being created to make our lives easier, speedbumps can occur when these applications can't seamlessly communicate with each other. Here's where Zapier comes in. This might be the single most important element of my business flow. Zapier is the liaison for all of apps and software, enabling them to talk and connect with each other in ways that, perhaps, they didn't intend. For...
Although it's fairly user-friendly, setting up a "Zap" (a connection from one software to another, or many others) takes lots of tests with lots of trial and error. This is not necessarily a "con", as most things require tests and are not just "plug-and-play." But I'd advise anyone, especially newcomers to this great software, to count on spending some time to get it right, because it will require quite some time to perfect.
Janosch F.
Human Resources, 51-200 employees
Used monthly for 2+ years
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Encountering and getting to use Zapier really was an enlightening experience. There have been a lot of occasions on which I run into a wall before I knew about Zaps. Although it might scare of some people on the more sceptical side I must say, I am a convinced and excessive user of Zaps and would recommend anyone who is considering tools to look for Zapier integration and check which additional doors this opens. Definite recommendation.
whenever we evaluate a product for use, be it internally, be it for use with a customer or a team wether or not it is integrated with Zapier has made a great difference. Zapier manages to open the door for many many tools we would not have considered as standalone solutions, but with Zapiers easy and quick integration we are able to combine best-of-breed tools into robust, custom-tailored, specific,...
The subscription modell of Zapier is sometimes somewhat tricky. Most often it is recommendable to start with a number of Zaps that are free in a certain timeframe. Thex are limited by the latency and overal number they are applicable, lets say per day. Sadly there is no fallback, such as when an experimental Zap really takes off and is required to go live asap I have been debuging for extended ammounts of time before I understood, that latency issues might be caused by my subscription choice. I wouldn't complain about the cost of zaps, as Cost is actually beneficial because it makes you think wether or not a Zap really is worth it or not.
Shawn P.
Arts and Crafts, self-employed
Used daily for less than 6 months
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After trying Zapier during its trial period, I decided to cancel my subscription and switch to a cheaper option. Despite its popularity, I found the high cost of Zapier to be a significant drawback, and I was not willing to pay such a premium for its services. I ultimately went with a different integration platform that offered more features for a fraction of the cost, and I have been very satisfied with my decision. The new platform has met all of my integration needs, and I have not experienced any issues with its functionality or performance. Overall, I am glad that I made the switch, as I have been able to save a significant amount of money while still getting the results I need.
Zapier is an exceptional integration platform that streamlines the process of connecting various web applications. It's a powerful tool that helps businesses automate tedious and repetitive tasks, freeing up time and resources for more important work.One of the standout features of Zapier is its ability to integrate with nearly every solution on the market. Whether it's a productivity app, a customer...
Compared to other integration platforms on the market, Zapier is significantly more expensive, and for many businesses (especially solo's like me), this can be a major drawback. There are many other solutions available that offer much more for a lot less money, and this can be a tough pill to swallow for those who are looking for an affordable solution to their integration needs.
Verified reviewer
Legal Services, 1-10 employees
Used daily for 2+ years
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Great, but there are better options out there.
Zapier has a great ecosystem of integrated apps. It's also very easy to use. You can set up an automation in minutes.
Zapier is overpriced in my opinion. Not because of what it can do, but because of what its competition can offer for less money. I started with Zapier, but have transitioned 95% of my workflows to Make, as it is way cheaper for my needs, doesn't have the same limitations on conditional flows, etc. and is way easier to visualize workflows in my opinion. The lower tier subscription options lack important features, but the price jump is hard to justify. I find the UI to be difficult to use compared to Make. It is not good for visualizing workflows and seems to have gotten worse with the latest updates.
Mo A.
Marketing and Advertising, 51-200 employees
Used daily for 2+ years
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Easy to use!
Super easy to use and intuitive. Allows for a very large number of integrations.
The user interface could be improved, integration offers the same service for a lower cost. More colour added to the platform and a more modern UI would help.
Mike K.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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I've had a good experience with Zapier. It's been helpful to me because it connects different programs together so that they can work together. For example, I can have new blog posts automatically added to a spreadsheet for easy tracking. It saves me time and makes my workflow more efficient. The customer support team is also very helpful and responsive when I have any questions or issues. Overall, I highly recommend using Zapier to streamline your processes and improve productivity.I also use it to tracks SEO keywords from multiple sources in 1 spot :)
What I liked most about Zapier was that it allowed me to connect different applications together. This meant that I could automate certain tasks and make my workflow a lot smoother. Additionally, their customer support was extremely helpful and responsive whenever I had any questions or issues. Overall, I highly recommend Zapier to anyone looking to streamline their processes and increase productivity.
I didn't like that Zapier could only connect to listed applications. I also found their user interface to be confusing and not very intuitive. However, I do appreciate the automation capabilities it offers and the customer support team was very helpful in solving any issues I had. But even then most tasks could be created!