App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
IT Service Software for Freelancers (2026)
Last updated: March 2026
64 software options
Sponsored
Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
NinjaOne
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management & IT automation platform
Read more about NinjaOne
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
Read more about TeamViewer ONE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered workflow management platform
Read more about Wrike
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management system and help desk solution
Read more about Milvus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based field service management software
Read more about mHelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Server and website monitoring software
Read more about Spiceworks Cloud Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring and management platform for IT
Read more about Pulseway
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based and AI-powered process orchestration platform
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Endpoint management for desktops, servers & mobile laptops
Read more about LogMeIn Central
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A cloud directory platform for secure access to resources
Read more about JumpCloud Directory Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data Protection for MSPs And IT Teams
Read more about MSP360 Backup
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Machine data management and analytics
Read more about Splunk Enterprise
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
DNS-based web filter, malware/phishing protection & security
Read more about WebTitan
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote-access system support tool for IT professionals
Read more about Dameware
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
Read more about Issuetrak
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
Read more about Domotz
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Read more about ManageEngine ServiceDesk Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based remote support solution for SMBs
Read more about LogMeIn Resolve
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One platform for IT teams to strengthen security, streamline
Read more about Syncro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring & management for managed service providers
Read more about Naverisk