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Service Desk Software

Last updated: April 2026

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113 software options

Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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InvGate Service Management logo

InvGate Service Management

Web-based IT service desk software

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InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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Zoho Desk logo

Zoho Desk

Customer service software for businesses of all sizes

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Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

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Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Atera logo

Atera

Cloud and mobile-based IT management platform with AI

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Atera’s all-in-one service desk and RMM platform is specifically tailored to help IT professionals streamline and manage their daily work end-to-end. This includes service desk, Intelligent and AI-Powered Ticketing, IT Automation, and Reporting – all in one centralized, integrated dashboard.

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SysAid logo

SysAid

AI-enabled ITSM platform for businesses of all sizes

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SysAid is the most advanced AI-Powered Service Desk platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.

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JIRA Service Management logo

JIRA Service Management

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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BOSSDesk logo

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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RenewityRMA logo

RenewityRMA

Returns management and product service tracking solution

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RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting.

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Vision Helpdesk logo

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

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monday service logo

monday service

Customer support and service solution

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monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Support.cc logo

Support.cc

provide best customer service

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Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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AppBase DCM & BPM Platform logo

AppBase DCM & BPM Platform

AI supported low-code platform for case management solutions

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Eccentex delivers next-generation dynamic case management and business process automation solutions that are enhanced by Eccentex AI Services to help brands and government entities achieve results quickly and easily.

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HubSpot Service Hub logo

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Milvus logo

Milvus

IT management system and help desk solution

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Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

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Infradesk logo

Infradesk

Streamline workflow with efficient service desk.

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Infradesk is a service desk software that offers complete solutions for ticket management, IT asset management, projects, cost center, chat, mobile app, and more to streamline internal workflows and customer support. It integrates with existing ERP systems and adapts to companies' processes to save time and improve performance. Key features include ticketing, inventory management, internal chat, dashboards, and custom workflows.

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OpenText ZENworks Service Desk logo

OpenText ZENworks Service Desk

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Cloud-based service desk platform

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ZENworks Service Desk is a comprehensive IT service management solution that streamlines and automates IT service operations. It is designed to help IT organizations deliver high-quality services to their users while reducing the overall cost of service delivery. With ZENworks Service Desk, users can easily submit and track their service requests, while IT teams can manage and prioritize incidents, problems, and changes.

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Neoforce logo

Neoforce

Streamline Teamwork & Customer Service with Neoforce

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Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Deepser logo

Deepser

IT service desk, CRM, and asset management software

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Efficiently manage customer support, optimizing the use of company resources and saving time. Easily measure service data, check performance with reports and dashboards, respect KPIs and improve customer satisfaction. The software is intuitive and simple to customize, modular and scalable.

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ChangeGear logo

ChangeGear

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Siit logo

Siit

The employee help desk for people-centric companies

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Siit empowers HR and IT teams to establish meaningful and enduring connections with their employees. With its dedicated internal help desk, it is now possible to provide exceptional employee service experiences.

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QAlert logo

QAlert

Citizen request management solution for local & county gov

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QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.

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Nexoid logo

Nexoid

Nexoid: Your Key to Affordable, Adaptable, Evolving ERP

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The future of ERP. Adaptable, affordable, AI-powered. Complete code transparency meets exceptional speed & performance. AWS-backed for security and scalability. Pay-as-you-go plans, automation workflows, and seamless third-party integration.

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WorkHub Tasks logo

WorkHub Tasks

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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