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Service Desk Software for Non Profit (2026)

Last updated: March 2026

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79 software options

SysAid logo
Category Leaders

AI-enabled ITSM platform for businesses of all sizes

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SysAid is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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JIRA Service Management logo
Category Leaders

IT service platform for unified support

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JIRA Service Management is available for Non Profit and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is available for Non Profit and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

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InvGate Service Management logo

Web-based IT service desk software

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InvGate Service Management is available for Non Profit and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is available for Non Profit and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Atera logo
Category Leaders

Cloud and mobile-based IT management platform with AI

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Atera is available for Non Profit and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Zendesk Suite logo
Category Leaders

AI powered customer service across all channels

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Zendesk Suite is available for Non Profit and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk is available for Non Profit and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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LiveAgent logo

TitanHQ and Redstor powered by CyberSentriq

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LiveAgent is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Intercom logo

AI-powered customer service with helpdesk

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Intercom is available for Non Profit and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is available for Non Profit and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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SolarWinds Service Desk logo
Category Leaders

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is available for Non Profit and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is available for Non Profit and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Spiceworks Cloud Help Desk logo

Server and website monitoring software

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Spiceworks Cloud Help Desk is available for Non Profit and offers the following support options: Knowledge Base, Chat, FAQs/Forum.

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NinjaOne logo
Category Leaders

Unified endpoint management & IT automation platform

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NinjaOne is available for Non Profit and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Issuetrak logo
Category Leaders

Issue tracking and workflow automation platform

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Issuetrak is available for Non Profit and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is available for Non Profit and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

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ManageEngine ServiceDesk Plus logo
Category Leaders

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is available for Non Profit and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is available for Non Profit and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is available for Non Profit and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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monday service logo

Customer support and service solution

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monday service is available for Non Profit and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is available for Non Profit and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is available for Non Profit and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

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Re:amaze is available for Non Profit and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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