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Influitive Pricing

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Pricing is determined based on the feature set you need available to run your Influitive program. Talk with a specialist to learn more.

What users say

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

MR

Merry Richter

It's hard to identify any downside to working with Influitive or going with AdvocateHub.

MR

Merry Richter

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Influitive makes customer advocacy easy

Reviewed a year ago
Pros

- Fairly intuitive to learn - Good interactive interface in the hub - Great option for price

Cons

- Hard to run reports, a bit clunky - Wish there were more widgets and customization

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  • Ease of use
  • Features
  • Customer support

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Great Software for adovacy

Reviewed 6 years ago

Influitive is the main thing to help our customer base of 20k give insight to support each of our departmental goals. We use it for everything from feedback to launches to client retention.

Pros

Very easy to use and simple to set up

Cons

The price is high but the return is worth it no question

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Every day, we get more value from Influitive

Reviewed 6 years ago

I was originally hesitant about making a bet on the Influitive software, as I was unsure about how our customers would respond to this type of loyalty program. Since launching, every day we see more value come from our program! Not only have we been able to attribute real bottom line impact to the software, but we've also increased the quality and quantity of conversations we have with our customers. I'm excited to see what's to come as we continue evolving our hub.

Pros

+ Amazing support team + Great coaching from account manager + Very customizable + User-friendly

Cons

- Expensive - Sometimes find software difficult to use with large customer lists

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful client engagement & gamification tool

Reviewed 4 years ago
Pros

The Advocate Hub has transformed our ability to make client and product engagement activities fun and enticing for everyone! It's been a great way to promote our products and services as well as solicit great feedback, ideas and development efforts. Integrations with our platform and salesforce are icing on the cake!

Cons

A few limitations on system integrations and a rocky go-live were small prices to pay for our overall ROI to date

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Effective way to boost advocate engagement!

Reviewed 5 years ago

Influitive's AdvocateHub is an amazing way to rally around our most engaged clients... giving them a tool to advocate for us, whether it's in the form of social media, online reviews, references, referrals, or idea/content sharing (and more). We've seen an amazing response in just a few weeks of using the program.

Pros

It's fun and interactive for the advocates, and it's intuitive and easy to use for me (the admin of the hub).

Cons

I really can't think of anything I dislike. The price seems a little steep (but you get a dedicated coach to help you set everything up, and the support team is AMAZING).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Producing Great Results!

Reviewed 5 years ago

The idea of customer advocacy and customer marketing is a new way of thinking within B2B business. I feel fortunate that we have chosen a partnership with Influitive, who in my mind, is the leader in this particular space. Our implementation was quite easy and even with my competing priority of creating an online user community at the same time. Their customer support is quite incredible. They are...

Pros

You truly get out what you put in. The time spent building campaigns and targeted challenges are directly related to what results you're able to yield thereafter. Their customer support is incredible. Their coaching is very helpful and they are all about building value for your Hub. If you are the sponsor, rest assured you will have plenty of benchmarking and metrics to present to your executive teams.

Cons

No real cons to speak of at this time. Like any other B2B company, they are interested in appending add-on solutions such as API links to Marketo, Salesforce, SSO etc. These do cost money and are typically not included in a base contract.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love using Influitive

Reviewed 10 months ago
Pros

I love the app's Lead Management feature because it allows me to look at new leads which are crucial in my new startup's success. Reporting/Analytics plays a crucial role along with lead management in my startup's role of trying to gain new customer. I do not have an use for this part of the app as my new company is still in it infancy stages. I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app. Another critical feature of the app because it allows me to track referrals which are new and can be a potential client down the road.

Cons

The only con I would think of in this app is the pricing which is a a bit higher than I would pay for a great service like this just because I have just started a company from the ground up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Helpful tool that requires a lot of set up

Reviewed 3 years ago
Pros

This tool does offer good functionality and does have good business value.

Cons

Setting it up does require a lot of help from Influitive to get things set up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Influitive solves problems!

Reviewed 5 years ago

I just started using influtive and I can honestly say it has helped my team grow as marketers. With customer advocacy growing within the marketing world, this tool has really helped solve many problems. Foremost, this product helps us drive reviews, referrals, and customer reference calls. On top of those major tools, it also allows our customers to engage with us on a new platform besides just a forum. Customers find this way of engagement fun, collaborative, and innovative.

Pros

- Gameified way to engage customers - Easy to use - Appealing UI - Great support team

Cons

- Pricing is a bit high - There are still areas in which the product can be updated to make the experience better. Although I do love the clean design, there are areas in which simple tweaks in the customization of the product could be improved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Does a good job of getting your advocates mobilized!

Reviewed 3 years ago

Great!

Pros

I like hoe it's easy to use and load challenges for your advocates. Advocates are really engaged.

Cons

It's easy to fall into the trap of dumb challenges. I think this software is best used to always get advocates to do things that bring your organization value.

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  • Ease of use
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  • Customer support

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Agile Company, Influitive is going places!

Reviewed 7 years ago

Influitive has always been at the forefront of advocate marketing and their continuous improvements make them a great value.

Pros

Fantastic support Excellent customer service and availability Helpful user base User-friendly interface

Cons

It's possible the great updates come a bit too frequently for some of us to keep up!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Without Rewards, Influitive is a Good Community Platform

Reviewed 5 years ago

We use Influitive as our main customer hub to share information, news, content, events, product updates & more. The model of sharing information with customers and using the discussion boards works well. However the rewards component of the hub is more of a challenge since it's tough to see the value of what you're getting from customers compared with the money you're spending on rewards.

Pros

Good community platform and discussion boards - the fun aspect makes it easier to engage with customers.

Cons

The rewards do not always generate genuine responses from customers and it's hard to correlate value between the money you're spending and the feedback and participating you're getting from customers.

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Great community tool

Reviewed 8 years ago

This is a great community tool - very easy to navigate and manage. The product is constantly being improved and the company values user input on features.

Pros

•Great community tool •Easy to navigate and manage •The Influitive team is always adding great new features and functionality •They value their customers input and have an Influitive Lab to test new ideas •Great coaching and fast customer support

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool to keep your customers engaged and your company top of mind!

Reviewed 3 years ago

Great tool for companies that are large enough to make it work.

Pros

As an end user, it's a great tool to be able to stay up to date with the latest features, and insights on a particular product. As a business user, it's a great way to ensure you are staying top of mind with your customers.

Cons

It's a bit expensive and depending on how many customers you have, can be hard to justify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Automate with Influitive to have more time for relationship-building

Reviewed 7 years ago

We use Influitive for our top customers, our VIPs, and through it we not only make a great experience for them, we also automate tasks that used to be very manual- references, gathering customer stories to create assets, sending thank yous - you name it! That means we have more time for the connections with our customers.

Pros

Love that it saves me time and that my advocates genuinely enjoy it!

Cons

It does cost some money for us to reward our advocates for their activities, but that is far outweighed by the time saved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Wonderful tool, ROI in weeks if you can have a dedicated person work on it!

Reviewed 5 years ago

We've been growing our hub quickly after implementing it a few months back. The ability to get private discussions going in our forum and gather valuable feedback has already put us to a point where ROI is pretty easy to see. Product Management is getting feedback like never before and Marketing is able to build relationships to get more webinar participation as well as messaging feedback. We're just about to roll out referrals as a challenge so we're still new to the platform and I can't speak to the increase in referrals, but our engagement has been through the roof.

Pros

The customization is wonderful. Influitive spends a lot of time setting up training for you, offering a customized portal within Influitive to get you started (insert Inception sound effects here). There is so much to do, but they help you bite it off piece by piece until, poof, you've got your very own advocate portal with real live customers talking with you and engaging daily. If you look at...

Cons

It takes a village. You're going to want a dedicated person to take point on this project. Any why wouldn't you? This is your communication to your customers and gives them the ability to engage with you in a way you've probably never been able to before (if you have, it probably didn't scale well). It's not a cheap product, but it's also very effective once you put some time into it - you're paying...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Time well spent

Reviewed 5 years ago

Influitive is a platform that will reward direct efforts towards customer engagement. With an incredibly detailed onboarding process and a culture of using their own platform to engage with their customers, Influitive makes it relatively easy for anyone to start an advocacy program for their business. If you're looking to get to a customer conference someday or build towards a referral stream the best time to evaluate Influitive is the present.

Pros

- Rich platform for both engagement and reporting - Detailed onboarding and guidance - Feedback for multiple teams from willing customers - Simple pathways towards greater engagement - Measurable ROI (after ramp period) - Quantifiable engagement beyond social media metrics

Cons

- Long ramp time (weeks to months) - Expensive first bite with longer payback period - Most effective with a dedicated customer marketing or customer success person behind it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Experts in Customer Advocacy

Reviewed 6 years ago

We've been using Influitive for about a month and it's already worth the value of the software. Our internal team has been really excited to find new ways to engage our audience and Influitive has helped filled that role

Pros

- Full on support from their team and they are dedicated to your success - Great existing templates for you to follow and build challenge - Robust reporting - Great UX for discussions and notifications

Cons

- A bit of a learning curve to find the right flow and build your voice. Don't expect to figure everything out overnight

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Top of the line advocacy platform

Reviewed a year ago

Influitive offers the most advanced advocacy platform. Although it's expensive, it's the best option for marketers that want to start an advocacy community. The learning curves is long, but easy. Once you understand how to use the hub it gets easier. I would suggest giving it a try, meet with their team (they have amazing support), and talk with other users.

Pros

Influitive's platform makes creating a community a breeze. It helps for planning, creating content, gathering people, and much more. Instead of losing time to create your own community, use Influitive Hub and start creating. It's fun to work with and it's fun for advocates (users/customers).

Cons

The platform isn't intuitive... You need to spend time with the tool for a while before understanding it better. There are bugs here and there, but nothing too major.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Build an Army of Brand Advocates with Ease (and Fun!)

Reviewed 6 years ago

Influitive is our platform of choice for communicating with 40k+ customers who use HireRight background screening services around the globe. The platform allows us to drive customer retention, reviews, references, and referrals, while building a relationship with customers. We are more than pleased with the platform and see nothing but opportunity ahead.

Pros

The Influitive team is amazing - they are very supportive, helpful - you really get a sense that they care about your program. Customers are spreading the word about the program too! They are recommending colleagues to join and talking to HireRight team members about the value gained from participating.

Cons

There is a time commitment to launching the program and managing long term, but it's worth every bit of energy. Who doesn't want more customer reviews, references, and referrals?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Influitive or bust

Reviewed 6 years ago

We adopted Influitive in it's infancy and have watched the program evolve. While the platform helps companies in a vast array of ways, we get the most value out of customer referrals, references, testimonials, and social media. We even increased our social presence by 106%!

Pros

Ease of use, team dedicated to helping you succeed, positive feedback from consumers.

Cons

Coming up with new challenges/producing new content to keep advocates engaged.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Advocate marketing, streamlined

Reviewed 7 years ago

I've used Influitive to capture the value of customers who love our product and make the most of them as promotors of our brand. Influitive has exceeded my expectations through its powerful abilities to target marketing activities to customer advocates who are best suited for them. My business is a rapidly growing SaaS startup with around 60 employees.

Pros

Great customer and technical support. Powerful targeting of activities available for advocates. User experience is quite good.

Cons

They are a small company and are still developing integrations with other software tools. That being said, they are great about taking feedback and are great at communicating the future of these integrations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love it!

Reviewed 5 years ago

I'm a new user of the platform (I inherited it from someone who left). I didn't "get it" before but now I really see the value of having such close interaction with our advocates. It's another point of contact for us to create a real relationship with our customers and be able to nurture that relationship every day. Not just when there's a problem.

Pros

Easy to use. Their support is spot on (The support Staff is on top of things and always there when I need him). They offer a coach who helps you along. He is fantastic. You really feel like Influitive is there for you and their number one goal is to have you succeed.

Cons

I don't have any cons at this time.

Overall Rating
  • Value for money
  • Ease of use
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Best customer experience and fantastic software

Reviewed 6 years ago

Influitive is hands down one of the best vendor experiences I've ever had. Not only does the software deliver what it promises, the team that supports the software are a rare breed of fantastic. They do whatever it takes for you to have a positive experience that allows you, your community and your organization to grow. Some of the impact we've seen as a result of their support - Increased reviews...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
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has been very useful for our company

Reviewed 8 years ago

Influitive’s program has been very useful for our company. Using it, we’re able to engage our customers in an unprecedented way, providing them an additional, high-value service. It allows us to get their direct feedback on our products, which we use to modify our offerings as appropriate. We’re also able to better garner what they’d like to see from our company down the pike, while understanding the...

Pros

Influitive allows us to engage clients in a fun, meaningful and rewarding ways. Our Influitive hub gives us access to customer feedback on a variety of programs. Challenges provide us with a better understanding of what our clients want/need.

Cons

Influitive is newer and the product is constantly developing, meaning we don’t always have the features we’re looking for. However, the team is open to feedback and most concerns have been addressed