Influitive Reviews - Pros & Cons, Ratings & more

Kangaroo

NiceJob

Zoho CRM

Gainsight Digital Hub

Higher Logic Vanilla

The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

Influitive

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Web-based

Windows

iPad

iPhone

Customer Marketing

Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.

Head of Advocacy

My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.

Director Customer Advocacy

Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

Customer Advocacy Program Manager

Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.

It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.

Sr. Customer Marketing Manager

Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.

Marketing Programs Manager

It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.

It's hard to identify any downside to working with Influitive or going with AdvocateHub.

Global Customer Marketer & Advocacy Manager

I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.

Leading Advocacy SaaS Software keeps getting better and better.

Owner

I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.

Coordinator, Customer Marketing 

Some of the functionality on the administrative side is frustrating, especially on the reporting side.

Assistant Manager, Customer Marketing

Here is the list of features and things I like the most in Influitive. Easy to use, not complicated.

Community Marketing

We also meet with our rep on a monthly basis and that conversation is great and informative.

I have two major pain points with Influitive. I don't like how the overall discussion area experience.

The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.

Developer Marketing

The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).

Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users. 

Influitive review

If you're in Customer Advocacy, you NEED Influitive! 

Building thriving community of advocates 

I am a user (advocate) of 2 Influitive campaigns, 2 different companies and products.
I use both the website and the mobile app to earn points by spreading my thoughts about both products.
I don't have to be negative though, because I truely like both products a lot.
What a better way than to spread my positivity and earn a buck with it ?

Great for marketing, great for users

Building great customer advocacy communities with Influitive 

Neat product to drive customer advocacy

Best platform for a Advocacy program!  

Great for deploying customer surveys and contests

Referrals, increased customer reference pool, increase NPS.

Efficient way to nurture happy customers & create brand advocates

Great for Marketers!

Drives scalable engagement and change

Influitive is a critical part of our marketing technology stack. The platform allows us to organize advocates in one tool, track their activities, easily reward and recognize advocates, and dynamically adjust our asks (for reviews, feedback, etc.) to deliver what our business needs.

a critical piece of the marketing technology-stack

I have only been using Influitive for a few months (although the hub I am working on has been around longer), and I have found it so easy to learn. The customer support team and my Influitive coach are always there to answer my questions and provide guidance. 

There is no other platform that my team and I have encountered that has the same capabilities that Influitive has. Perfect platform for a customer loyalty program.

The Best Advocate Marketing Platform Out There

Influitive is THE tool for Advocate Marketing

Influitive has a definite purpose in the marketing arsenal if you are interested in providing your customers with a way to stay informed with what your organization is doing and rewarding them for their efforts along the way.

Great Gamification Platform

We worked with our client and evaluated several platforms and chose Influitive. We used Influitive to create a customer advocacy program for a hardware and software company that sells B2B. Our top need was to support the field organization with references and secondarily to "rise above the clutter" of other vendors.

Great tool to connect with Customers

I absolutely love Influitive's Advocate Hub. It makes obtaining customer case studies, testimonials, reviews and feedback so seamlessly simple! It's a fun, engaging platform that allows us to build rapport with our most influential customers. We have seen a significant amount of improvement in content and quotes than we can so easily pull.

Good Clean Fun

Influitive is the only player that allows you to connect with your customers globally, on a daily basis, and solicit organic advocacy activities on their own term.  The platform has revolutionized customer engagement and has helped us to produce best in class content to bolster our brand narrative, support the field, and grease our pipeline.  The team of SMEs are their to guide you every step of the way and act as true partners to help us to evolve and innovate.  5 stars.

A revolutionary way to connect with your customers

WebPT is an Electronic Medical Record for over 60,000 Physical Therapists, Occupational Therapists, and Speech-Language Pathologists. We were looking to scale our ability to provide the white glove service our Members deserve, while ensuring their involvement in a community to generate amazing, organic conversations between them. We also wanted to streamline our ability to capture this information for customer generated content, while also making it easy for them to join reference programs and refer new customers.

Offer Your Customers the White Glove Service They Deserve with Influitive.

For those of you that have not become passionate about Advocate Marketing - you need to get on board now.  And, for those of you that have not chosen an Advocate Marketing partner - you absolutely need to connect with Influitive.  I've been working with the AdvocateHub now for about 6 months now, and we've already seen some amazing results.  Customers are engaging with challenges, we are getting testimonials from customers on software review sites like G2 crowd, they are engaging with us in Discussion forums, sharing our content via social networks, etc.  Not only is the product great, but the team is really spectacular.  Don't wait, contact them now!

Advocate Marketing is a MUST!

Our company decided a year ago to focus portion of our team on having our customers tell our story and speak in the industry for us instead of just traditional marketing we had been doing. Our return on customer advocate marketing has been dramatic. I do not think you need to change and throw out your traditional marketing methods but our advocates give us the testimonials and other assets we leverage.  No one wants to be sold anymore we want to hear reviews and learn from others who are in our shoes and thats what influitive helps you focus on! 

Influitive Advocate Hub is advocate marketings most important tool

If you're just starting a new program, you can't do better than Influitive's AdvocateHub platform. The only reason I gave it 4-stars for features is that as your program matures, you'll start to run up against platform limitations and things can get a little stale/repetitive. Even so, there's no better platform that I've found.

Fantastic and always improving

We've been growing our hub quickly after implementing it a few months back. The ability to get private discussions going in our forum and gather valuable feedback has already put us to a point where ROI is pretty easy to see. Product Management is getting feedback like never before and Marketing is able to build relationships to get more webinar participation as well as messaging feedback.

We're just about to roll out referrals as a challenge so we're still new to the platform and I can't speak to the increase in referrals, but our engagement has been through the roof.

Wonderful tool, ROI in weeks if you can have a dedicated person work on it!

We implemented Influitive a year ago and have just signed on for another year. Prior to creating our advocate hub, it was extremely difficult for our marketing team to keep in touch with customers, find out what they need, and ask them for input. (We are a niche software company that makes reporting and document components for other B2B software companies.)

After setting up the mutually beneficial platform, however, we are all better for it. Our company has a better grasp on our customers' needs -- e.g. customers use the program to give suggestions on how to improve our products -- and we are able to translate their good will into useful ways, such as reviews on third party review sites like G2 Crowd and IT Central Station.

The BEST Way to Connect with Customers

We launched a new customer advocacy program about 6 months ago.  We had several pain points we hoped to address with a customer advocacy program: 1) A more effective way to gather customer references - whether a case study, press release, testimonial, video, or actual sales reference; 2) a more efficient way to engage our customers as references for speaking opportunities, media interviews, and online discussions that allowed us to offer these opportunities to larger, targeted groups rather than one individual at a time through e-mail; 3) getting our customers to interact with us more frequently and on more platforms and 4) generating more customer referrals.  

Using Influitive's AdvocateHub, we have created a thriving customer advocacy program that our customers love in a very short amount of time. With Influitive, we are able to present a plethora of "challenges" to our participating customers - everything from following us on social channels, sharing content, giving product or program feedback, participating in webinars, writing blog posts, etc. Our customers then choose from these activities and therefore determine how they would like to interact with our brand as advocates.  Challenges have points associated with them, which gives the program a gamification element that our tech audience enjoys.  

In less than six months we were able to double case study output, increase social mentions over 60%, book industry conference and webinar speakers, collect a couple hundred testimonials to be used in e-mail and online display advertising, double LinkedIn reviews, collect several hundred customer referrals and the list goes on.  

As you can easily create a challenge around any marketing effort, we are excited to see how much further we can develop this new program.  It has definitely helped switch our focus more rightly to telling our customers stories rather than our own - a much more authentic and powerful way to do marketing. 

Influitive Reviews

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