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Attentive

AI-enabled SMS and email marketing platform

Table of Contents

Is this product right for your business?

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Attentive - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Attentive overview

What is Attentive?

Attentive is an AI-powered SMS and email marketing platform that enables businesses to deliver personalized messaging experiences across multiple channels. The platform integrates SMS, RCS (Rich Communication Services), and email capabilities to help organizations connect with their customers through targeted campaigns. Attentive's system collects and transforms customer data into actionable insights, allowing for real-time personalization of messages based on individual preferences and behaviors. The platform offers comprehensive list management tools that facilitate subscriber growth through engaging sign-up units, while the Attentive Signal feature helps identify and engage website visitors. Advanced analytics capabilities provide detailed, customizable reports that enable data-driven decision making. The AI technology at the core of Attentive allows marketers to create and distribute high-performing campaigns efficiently, with the system automatically adjusting for optimal audience targeting using both historical and real-time data. The platform includes over one hundred integrations with e-commerce, customer service, loyalty, and data platforms to streamline marketing operations. Attentive provides industry-specific solutions for retail, e-commerce, travel, hospitality, food, beverage, entertainment, media, fitness, and wellness sectors. The platform supports international messaging across twenty countries and includes tools designed for compliance risk management. The system ensures message deliverability even during peak periods and offers specialized guidance through its customer success program. Performance metrics indicate that businesses using Attentive can achieve higher list growth, return on investment, and conversion rates.

Who uses Attentive?

By industry, Attentive reviewers are most commonly professionals in apparel & fashion (22%). The most frequent use case for Attentive cited by reviewers is SMS marketing (94% of reviewers).

What are the most popular integrations for Attentive?

The Attentive integration most frequently cited by reviewers is Klaviyo, an email marketing product rated 4.8 out of 5 for its integration with Attentive.

Starting price

Free

Alternatives

with better value for money

Pros & Cons

Engagement

Assistance

Simplicity

Analytics

Attentive’s user interface

Ease of use rating:

4.8

(108)

Attentive pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(18)

5(89)

What do users say about Attentive?

Users say Attentive makes SMS marketing easy to launch and manage, with intuitive tools for campaign creation, list building, and automation. They find it effective for driving revenue, growing subscriber lists, and reaching customers on mobile, though some mention challenges with integrations and reporting features. They appreciate the high deliverability and responsive support team, which helps them maximize results and maintain compliance.

Reviewers appreciate Attentive’s user-friendly interface, noting that setup and daily use require little technical expertise. They feel customer support is outstanding, with proactive assistance and regular check-ins, but some wish for more robust reporting and analytics options.

Select to learn more

Who uses Attentive?

Based on 108 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Apparel & Fashion

Retail

Consumer Goods

Marketing and Advertising

Others

Use cases

SMS Marketing

Marketing Automation

Mobile Marketing

Conversational Marketing Platform

Customer Loyalty

Attentive's key features

Most critical features, based on insights from Attentive users:

Mass texting

4.8

(41)

Scheduled messaging

4.8

(40)

MMS

4.6

(28)

Message personalization

4.5

(29)

Reporting/Analytics

4.1

(22)

Shortcodes

4.2

(18)

All Attentive features

Features rating:

4.5

(108)

Engagement tracking

4.4

(9)

Lead management

5.0

(2)

Marketing automation

5.0

(1)

Mobile alerts

4.7

(3)

ROI tracking

3.8

(5)

Segmentation

4.7

(10)

Chat/Messaging

4.0

(1)

SMS marketing

5.0

(2)

Campaign scheduling

5.0

(4)

Campaign planning

5.0

(4)

Campaign management

4.5

(8)

Campaign analytics

(0)

Audience targeting

5.0

(2)

SMS messaging

5.0

(6)

Activity tracking

4.0

(2)

Activity dashboard

4.0

(1)

A/B testing

4.6

(5)

Contact management

4.0

(14)

Automated responses

4.1

(20)

Third-Party integrations

4.5

(2)

Mobile coupons

4.2

(10)

Customer segmentation

5.0

(1)

2-Way messaging

4.0

(20)

Text-to-Win

4.2

(6)

API

(0)

Campaign Segmentation

(0)

Conversion tracking

(0)

Sales analytics

(0)

Coupons

(0)

Reporting & statistics

(0)

Reminders

(0)

Real-time conversations

(0)

Push notifications

(0)

One-to-One messaging

(0)

Multi-Channel marketing

(0)

Customer database

(0)

Customizable branding

(0)

Mobile access

(0)

Customizable fields

(0)

Data import/export

(0)

Group messaging

3.0

(1)

Email marketing

(0)

Attentive awards

Mobile Marketing

90/100

Conversational Marketing Platform

77/100

Attentive alternatives

Attentive

4.8

(108)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.4

Customer Support

4.8

Project Broadcast

4.9

(646)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.7

Customer Support

4.8

EZ Texting

4.4

(235)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.1

Customer Support

4.2

Sinch Engage

4.4

(44)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.3

Customer Support

4.0

Attentive pricing

Value for money rating:

4.4

(108)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Attentive price and value

Value for money rating:

4.4

(108)

To see what individual users think of Attentive's price and value, check out the review snippets below.

“Attentive is a great product with a solid offering. We love the audio message functionality.”

Justin P.

Director of Ecommerce

“Overall things have been great - we really enjoy the ease of use and the dedicated account rep.”

Verified reviewer

Anonymity request

Attentive integrations (62)

Integrations rated by users

We looked at 108 user reviews to identify which products are mentioned as Attentive integrations and how users feel about them.

Gorgias

Integration rating: 5.0 (1)

“We centralize all communications (email, social) on Gorgias and now Attentive can work with that”

Eszter D.

Marketing manager

Shopify

Integration rating: 5.0 (1)

Klaviyo

Integration rating: 5.0 (1)

Shopify Plus

Integration rating: 5.0 (1)

Attentive support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Training options

Live Online

Webinars

Documentation

Videos

Attentive FAQs

Q. What type of pricing plans does Attentive offer?

Attentive has the following pricing plans:
Free Trial: Available

These products have better value for money

Q. What are the benefits of using Attentive?

Engage customers with personalized SMS and email campaigns powered by advanced AI, helping you connect instantly and drive higher conversions.

Save time and boost revenue with automated, data-driven messaging that adapts to each subscriber’s preferences and behaviors in real time.

Grow your audience quickly using easy sign-up tools and seamless integrations, making it simple to collect and manage subscribers across channels.

Make confident, data-backed decisions with detailed analytics and customizable reports, ensuring your marketing efforts deliver measurable results.

Rely on expert support and built-in compliance tools to scale your program safely, while reaching customers globally with unmatched deliverability.

Q. Who are the typical users of Attentive?

Attentive has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Attentive support?

Attentive supports the following languages:
English

Q. Does Attentive offer an API?

No, Attentive does not have an API available.

Q. What other apps does Attentive integrate with?

Attentive integrates with the following applications:
Custora, Jebbit, Klarna, Shopify Plus, Adobe Commerce, Amperity, Campaign Monitor by Marigold, ActiveCampaign, AfterShip, Mention Me, Refersion, Segment, ConvertFlow, Talkable, Movable Ink, Marigold Grow, Appointedd, Optimove, CartHook, Dynamic Yield, Loop, Emarsys, Freshdesk, Bazaarvoice, Friendbuy, Sailthru, Oracle Responsys, Klaviyo, LoyaltyLion, Dotdigital, Drip, Loop, Endear, Maropost, Rejoiner, Gladly, Gorgias, Fivetran, Omnisend, Extole, Malomo, PAR Punchh, Iterable, Lexer, Kustomer, Marigold Liveclicker, Mailchimp, Digioh, Listrak, Aspire, AWeber, Blueshift, Alloy, BigCommerce, Shopify, Zendesk Suite, Cordial

Q. What level of support does Attentive offer?

Attentive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support