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Benchmark Email
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Effortless email marketing, zero B.S.
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Benchmark Email - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
Benchmark Email overview
What is Benchmark Email?
Benchmark Email is an email marketing platform that helps busy marketers design, send, and track professional email campaigns with ease. It’s built for marketing generalists at small to mid-sized businesses who need dependable tools that fit into their daily workflow — not software that slows them down. With Benchmark Email, users can quickly create polished, engaging campaigns, manage growing contact lists, and see performance results in real time — all from one simple, intuitive dashboard. Key features include: • Drag-and-Drop Email Builder: Design professional, mobile-responsive emails without coding or design experience. Choose from a curated library of templates and customize every detail using flexible content blocks. • Assistive AI Tools: Generate on-brand subject lines, body copy, and even image suggestions to speed up campaign creation and keep content fresh. • Contact Management: Use tags and segmentation tools to organize subscribers by interests, engagement, or behavior — making targeted campaigns easy to set up and manage. • Multi-User Access: Add teammates to your account and assign roles to keep campaigns organized while maintaining account-level control. • Email Scheduling: Plan and schedule campaigns in advance, ensuring your messages reach subscribers at the right time without manual effort. • Performance Dashboard and Reports: Track opens, clicks, and engagement trends in a clean visual format. Real-time data helps users identify what’s working and optimize future sends with confidence. • Real Human Support: Get help from real people, not bots. Our email marketing experts are available 24/7 via live chat and email to guide you through campaigns, troubleshoot issues, or share best practices when deadlines are tight. Benchmark Email focuses on what marketers actually need — reliable, straightforward tools that deliver results without unnecessary complexity. Every plan includes the same full feature set, so teams can focus on creating campaigns that connect and convert. Real-time reporting, flexible design tools, and responsive customer support make Benchmark Email a trusted choice for marketers who want to move fast, stay organized, and keep email marketing running smoothly — even on their busiest days.
Who uses Benchmark Email?
Reviews for Benchmark Email come from a wide variety of industries, including Marketing and Advertising (9% of reviewers), Health, Wellness and Fitness (8%), and Education Management (8%). The most frequent use case for Benchmark Email cited by reviewers is email marketing (85% of reviewers).
What do users say about Benchmark Email pricing?
Most users consider Benchmark Email to deliver good value for money, citing competitive pricing, unlimited emails, and a useful free tier. However, some users feel the pricing structure is unclear and report unexpected charges or free plan limitations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Usability
Assistance
Templates
Filtering
Stability
Customization
Benchmark Email’s user interface
Benchmark Email pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.1
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Benchmark Email?
Users think Benchmark Email makes sending, scheduling, and tracking large volumes of emails straightforward, with customizable templates and helpful analytics. They find it easy to set up campaigns, manage lists, and appreciate the intuitive interface and mobile-friendly design. Most say the platform is simple to learn and use, even for beginners, and value its affordable pricing, especially for nonprofits.
Some report issues with emails landing in spam folders, occasional glitches, and limited automation features compared to competitors. They mention customer support is generally responsive, though experiences vary, and note that advanced customization and integrations could be improved.
Select to learn more
Who uses Benchmark Email?
Based on 195 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Benchmark Email's key features
Most critical features, based on insights from Benchmark Email users:
All Benchmark Email features
Features rating:
Benchmark Email awards
Benchmark Email alternatives
Benchmark Email
Starting from
37
Per month
HubSpot Marketing Hub
Starting from
20
Per month
Wrike
Starting from
10
Per month
Marketo Engage
Starting from
No pricing info
Benchmark Email pricing
Pricing plans
Pricing details:
User opinions about Benchmark Email price and value
Value for money rating:
Of 27 reviews that provide robust commentary on Benchmark Email's price and value, 81% mention it in a positive light.
Most users consider Benchmark Email to offer good value for money, highlighting its competitive pricing and the inclusion of unlimited emails without extra charges. They appreciate the availability of a free tier with useful features and the special pricing for non-profits. Users find the software cost-effective, especially when paying annually, and note that it is cheaper than many other email marketing tools. However, some users feel the pricing structure is unclear and find the cost to be high compared to other providers. A few reviewers report issues with the limitations of the free account and unexpected charges.
, and
To see what individual users think of Benchmark Email's cost and value, check out the review excerpts below.
Benchmark Email integrations (35)
Integrations rated by users
We looked at 195 user reviews to identify which products are mentioned as Benchmark Email integrations and how users feel about them.
Integration rating: 4.7 (3)
“Creating an attractive email newsletter without a designer is possible thanks to the easy setup of the HP site. This allowed users to easily start sending out emails with a newsletter. Additionally, many more people were able to subscribe because of this ease of entry.”
Manuel H.
Marketing Publicity Manager
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Benchmark Email customer support
What do users say about Benchmark Email customer support?
Customer support rating:
We analyzed 30 verified user reviews to identify positive and negative aspects of Benchmark Email customer support.
Widespread user sentiment highlights Benchmark Email's fast, responsive, and helpful customer support team.
A significant portion of users appreciate the accessible live chat and proactive follow-up from support staff.
A limited number of users report slow response times, language barriers, and difficulty reaching support during business hours.
Support options
Training options
To see what individual users say about Benchmark Email's customer support, check out the review snippets below.
“The customer support team has a live chat, and they'll help you immediately with anything you have.”
Joe H.
Marketing Program Manager
“Benchmark gives me everything I wanted and tons more but the most important thing of all is their absolutely amazing support.”
Linda B.
Founder
“Customer support was of no assistance at the time and was located offshore, so they were hard to reach during our normal business hours. ”
Craig V.
Operations Manager
Benchmark Email FAQs
Benchmark Email has the following pricing plans:
Starting from: $37.00/month
Pricing model: Free, Subscription
These products have better value for money
Q. What are the benefits of using Benchmark Email?
Q. Who are the typical users of Benchmark Email?
Benchmark Email has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Benchmark Email support?
Benchmark Email supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does Benchmark Email offer an API?
No, Benchmark Email does not have an API available.
Q. What level of support does Benchmark Email offer?
Benchmark Email offers the following support options:
Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base
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