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Constant Contact Logo
Constant Contact

Powerful tools and expert guidance to market your business.

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Constant Contact Pricing, Features, Reviews and Alternatives

Constant Contact product overview

Price starts from

9.99

Per month

Other

What is Constant Contact?

Constant Contact helps small businesses, nonprofits, and individuals navigate the power and potential of the Internet with a robust suite of web building, ecommerce, domain, logo making and online marketing tools.

Key benefits of using Constant Contact

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Live Online
Webinars
Videos
Documentation

Constant Contact pricing information

Value for money

4.0

/5

2K

Starting from

9.99

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Constant Contact features

Functionality

4.1

/5

2K

Total features

145

13 categories

Most valued features by users

Reporting/Analytics
Campaign Management
API
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Data Import/Export
Customizable Templates

Constant Contact users reviews

Overall Rating

4.3

/5

2K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.97/10
Rating distribution

5

4

3

2

1

994

701

251

35

31

Pros
They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
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Kelly P.

The data reporting on opens/clicks/etc. Is incredibly helpful to track which emails gain a good response and which time of the week works best to send to our audiences.

CG

Cydnie G.

The program is easy to customize, There are plug and play templates as I like to call them. They look beautiful from the consumer side and are easy to understand from the creative side too.

AK

Alysha K.

Cons
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.

DS

Dawn S.

Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.

DS

Danielle S.

I was disappointed when the dropped the event portion of their program and integrated with Eventbrite.
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Kali C.

Overall Rating

Great tool

Reviewed a year ago

Transcript

Michael S: Hi, my name is Michael. I'm an entrepreneur, I'm in the automotive industry, and I give Constant...

JH
AvatarImg

Joseph H.

Personal Support Worker

Health, Wellness and Fitness, self-employed

Review source

Overall Rating

Helpful, but not overcomplicated

Reviewed 2 years ago

Transcript

Joseph H.: My name's Joseph. I am a sales rep for a marketing company, and I would give Constant Contact...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constant Contact - The Best Digital Marketing Tool for Your Business

Reviewed a month ago

Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage data and see at a glance what is working and what isn't, for my business. Even the free version provides everything necessary to pick up and run right out of the gate!

Pros

Constant Contact's user-friendly platform is my go-to for all things digital marketing. From designing marketing pieces to importing/exporting contacts, data organization, customization, reporting and analytics, social media posts and more - there is nothing that it cannot do!

Cons

I would like to see more customizable features added.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Efficient but Limited

Reviewed 20 days ago
Pros

I like that I am able to import templates I build in BEE Pro's email builder. Maintaining customer lists is easy. The company is well-known enough to have extensive plug-ins for both WordPress and WIX sites.

Cons

Their things make their email campaign builder limited: no mobile design front-end editor, no ability to customize email width, or easily affect padding and margins. Also, it is weird that you have to contact their customer service to remove their logo at the bottom of the email - even if you pay for the pro plans.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Outdated service

Reviewed a month ago

In general, Constant Contact feels like a software built decades ago that's bolted on features over time instead of a well-designed, intentionally integrated solution. Templates are old fashioned. Automations are limited. (For example, a welcome email cannot be a series.) Old sign-up forms are maintained, but weren't migrated to the new functionality, so we'd have to rebuild each one to modernize them....

Pros

Drag-and-drop email builder is straightforward, and I appreciate the polling and RSVP functionalities. It's easy to collaborate with team members on the same projects (but not on a variety of projects -- see below). Overall the naming and location of items is intuitive, which makes it easy to find your way around if you've used other email marketing software. I like the ability to get a url to past email campaigns.

Cons

The templates and functionality are outdated, and it takes time to build out customized elements that fit with a modern aesthetic. Support is so-so; other service providers (such as MailerLite) have raised the bar with quick response times that Constant Contact just doesn't offer. This product works best for a single user or two. The list, segments, and tagging attributes offer flexibility, but they...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Constant Contact Helps Our Business Thrive!

Reviewed 4 months ago

Overall Constant Contacts is phenomenal! It has been the hub of our communications with our team, volunteers, and community. We use it for newsletters, drip campaigns, marketing, and more. People are always so impressed with how beautiful our emails are laid out. It is easy to learn and use. And overall has helped our business grow!

Pros

I love the beautiful layout options. The easy to use and design drag and drop. Ability to add your own images and videos. But most of all the analytics are amazing! They are comprehensive and allow me to download spreadsheets which is so helpful!

Cons

I wish there could be more contacts per pricing tier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Constant Contact for Email Campaign & Social Media

Reviewed a month ago

Overall, I have enjoyed using Constant Contact. It saves time with sending out social media posts. You can schedule a month's worth of posts in advance to different sites. You do not have to post to sites individually.

Pros

The features I like most about Constant Contact are (1) the ability to post on at least 3 social media sites at the same time; (2) sending out email campaigns to your target audience; and (3) being able to schedule posts to go out at a certain time. This software is also easy to use.

Cons

At this time, I have not experienced any issues or features that are difficult to use.

Constant Contact FAQs and common questions

Q. What type of pricing plans does Constant Contact offer?

Constant Contact has the following pricing plans:
Starting from: $9.99/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Constant Contact?

Constant Contact has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Constant Contact support?

Constant Contact supports the following languages:
Danish, Dutch, English, French, German, Italian, Norwegian (Bokmal), Portuguese, Spanish, Swedish


Q. Does Constant Contact support mobile devices?

Constant Contact supports the following devices:
Android, iPad, iPhone


Q. Does Constant Contact offer an API?

Yes, Constant Contact has an API available for use.


Q. What other apps does Constant Contact integrate with?

Constant Contact integrates with the following applications:
Vtiger CRM, Wix, ManyContacts, CompanyHub, Grow, DonorSnap, PadiAct, Interact, Capsule, amoCRM, Groove, Accumulus, Drupal, Make, Microsoft Outlook, SubHub, Workbooks, Adobe Commerce, WooCommerce, Aircall, RepeatRewards, DialMyCalls, MailMunch, ProProfs Training Maker, Bizness Apps, Sage Business Cloud, Zoho CRM, Insightly, Digital River, Capsumo, Neon CRM, 123FormBuilder, CoreCommerce, Appforma, TXTImpact, Teamwork, MoonClerk, Zapier, Novi AMS, Classy, Full Slate, Unified Practice, GoldMine Premium Edition, QuickBooks Online Advanced, Bedrock Data, Recurly, Instapage, LeadMaster, Survicate, Gmail, ClickDesk, Setmore, Solve CRM, Mojo Helpdesk, SalesSeek, Unbounce, Act!, WaiverForever, Cyclr, Teamleader, Genbook, Woobox, Poptin, Zoho Books, Big Cartel, Pipedrive, ChamberMaster, Outreach, FreshBooks, PersistIQ, Teamwork Desk, dotloop, Freshsales, Pipeline, Shift4Shop, NetSuite, SproutVideo, Efficy CRM, DonorPerfect, Salesflare, WebRezPro, Acuity Scheduling, Clover, WordPress, Freshdesk, Contactually, DaySmart Appointments, Mindbody, Help Scout, Stripe, LeadsBridge, Automate.io, Checkfront, Livespace, Get Satisfaction, Nutshell, Salesforce Sales Cloud, LoginRadius, SugarCRM, EZCare, Wistia, Just Add Content, Google Contacts, Microsoft 365, Viewbix, Typeform, Nimble, Basecamp, noCRM.io, Little Green Light, Front, ConnectWise Manage, Tripleseat, 1CRM, LiveChat, Pipeliner CRM, AnyMeeting, Zendesk Sell, OnePageCRM, Eventbrite, Blackbaud CRM, Personyze, Meta for Business, Quickbooks Online, Clio, Justuno, Batchbook, Highrise, Leadpages, WaiverFile, SignUpGenius, Keap, Privy, Chargebee, Caterease, Weclapp, Agendize, Capitol Canary, ClicData, AllClients, Easy Insight, Groove, Bitrix24, IconCMO, Copper, Interakt, Call Loop, SlickText, vcita, Kustomer, Gatsby, Total Party Planner, BigContacts, Volusion, Results CRM, GiftWorks, Joomla, Podio, Digioh, Hootsuite, Perkville, eBridge Connections, Salesforce Platform, Wishpond, Xero, Duda, HubSpot CRM, Cyfe, Shoeboxed, Dasheroo, Intercom, FireText, BigCommerce, Operations Hub, EZ Texting, Shopify, Zendesk


Q. What level of support does Constant Contact offer?

Constant Contact offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

Related categories