Constant Contact Pricing, Features, Reviews & Comparison of Alternatives

Constant Contact

Powerful tools and expert guidance to market your business.

4.27/5 (1,649 reviews)

Constant Contact overview

What is Constant Contact?

Constant Contact helps small businesses, nonprofits, and individuals navigate the power and potential of the Internet with a robust suite of web building, ecommerce, domain, logo making and online marketing tools.

You've got this. You've got us.
www.constantcontact.com

Pricing

Starting from
$20/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Danish, Dutch, French, German and 5 other languages, Italian, Norwegian, Portuguese, Spanish, Swedish
Constant Contact screenshot: Reporting tabYou've got this. You've got us. | Constant ContactConstant Contact screenshot: Manage, organize and export contacts Constant Contact screenshot: Select from a variety of conversion-optimized email templatesConstant Contact screenshot: Campaign reportingConstant Contact screenshot: Review detailed stats to understand what's working and what's notConstant Contact screenshot: Get reporting on opens, clicks and forwardsConstant Contact screenshot: Compare the performance of different emailsConstant Contact screenshot: Design emails with Constant Contact's WYSIWYG email editorGet your business found online | Constant Contact

Constant Contact reviews

Value for money
Features
Ease of use
Customer support
  4.0
  4.1
  4.3
  4.2
Robin Ireland

Constant Contact helps me and my clients stay in touch and generate sales

Used monthly for 2+ years
Reviewed 2019-07-31
Review Source: Capterra

I've attended several Constant Contact classes, and as a result of what I learned, was able to set up a monthly e-magazine for a client that had 6000 recipients and between 5-10 paid advertisers each month. For another client, we set up a monthly email with coupons for returning customers that was very effective at generating repeat business. The data collection features have helped me and my clients grow our client databases. Another corporate client has used Constant Contact to send notifications and newsletters to their employees.

Pros
There are quite a few things to like about Constant Contact, including the number of available, local classes. The vast number of templates available make the process of setting up email campaigns fast and easy, as does having a library of graphics.

Cons
I've been very happy with Constant Content over the years. While there have been a few glitches, they were easily solved with help from customer service. There is always a representative available to help by chat or phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Feyisayo Eniola

Bulk Email Marketing At Its Best

Used daily for 2+ years
Reviewed 2020-07-09
Review Source: Capterra

I like using Constant Contact and the experience has been good especially with bulk email sending.

Pros
1. Constant Contact makes it easy for me to send bulk email that goes straight to inbox and that what got me entangled with it. 2. I noticed a very rare feature that Constant Contact have that many other doesnt have. Constant Contact, allows me to collect donations from people. Many of the clients i have helped setup Constant Contact like the donation feature part so much too. 3. Constant Contact allows me create absolutely any kind of form that is needed for my list building.

Cons
Constant Contact doesnt have a free forever basic plan. Although they give first month free but I think they should have a plan for small businesses starting out who cannot afford their $20 a month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Aaron Socci

Great For Large Contact Base

Reviewed 2016-08-30
Review Source: Software Advice

Pros
Constant Contact does a great job of managing multiple groups/list and lots of contacts. I've worked with clients who have a large customer base and Constant Contact allows managing large amounts of group/lists and allows you to manual remove unsubscribers and errors. They are rolling out a new version of their email builder, but the older version does allow custom css coding per block which really allows customizing their templates.

Cons
There are a lot of quirks within Constant Contact that I haven't seen in Mailchimp, specifically with using external links for photos and links. The actual editing of text and links within the email builder is quirky and has some issues. Also, the new search feature for previous emails is really slow and takes a long time to find previous emails unless you create folders for all your emails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Svetla Markova

Easy to use, great features, nice templates

Used monthly for 1-2 years
Reviewed 2020-07-10
Review Source: Capterra

Nurturing contacts via basic email automations, sending nice, professionally looking emails are the two key directions in which constant contact has been useful for me.

Pros
An easy to use newsletter software with very useful features like bday mails, resending of unopened mails and sequence mails. Does a good job with nurturing your audience if you are not using other marketing automation tools. Templates are nice and easy to customize.

Cons
The lack of free version, even if limited. Some customers require time to gather a solid audience and are unwilling to start paying for just a few contacts..

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Akande Davis

A simple and robust solution for Email marketing

Used weekly for 1-2 years
Reviewed 2020-03-11
Review Source: Capterra

Constant Contact is a great solution for smaller organizations that have simple email marketing needs. They do what they do very well and offer a solution that is easy to learn and adopt within smaller organizations. I would definitely recommend it to small businesses or non-profits.

Pros
Constant Contact has a very clean interface and a dashboard that makes it easy to navigate and learn. When compared to other solutions like Mailchimp, I found Constant Contact to be more intuitive and simpler. Our client was able to adopt it quickly where they struggled with other solutions.

Cons
Constant Contact's List set up is not very robust and is somewhat limiting. Their email builder is very structured as well, which can be good for some, but can be difficult to navigate for more custom email builds or email builds that leverage dynamic content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Constant Contact pricing

Starting from
$20/month
Pricing options
Subscription
Free trial
View Pricing Plans

Constant Contact prices are monthly, and based on the number of contacts in users email list or database. Users can send as many emails as they want without affecting the monthly fee. Discounts are available for 6 and 12 month prepayment and for nonprofit customers.

Email: from $20/month

Email Plus: from $40/month

Constant Contact features

A/B Testing
API
Campaign Analysis
Campaign Management
Campaign Segmentation
Customizable Branding
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Real Time Analytics
Reporting & Statistics
Third Party Integration

Activity Dashboard (367 other apps)
Automatic Notifications (214 other apps)
Content Management (277 other apps)
Customizable Templates (294 other apps)
Monitoring (255 other apps)
Multi-Channel Marketing (248 other apps)
Social Media Integration (320 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Constant Contact

Key features of Constant Contact

  • API Availability
  • Activity Monitoring
  • Activity Tracking
  • Anti Spam Checker
  • Auto-Responders
  • Automated Scheduling
  • Bounce Tracking
  • CAN SPAM Compliance
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click-Through Tracking
  • Client Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop Interface
  • Drip Email Marketing
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Scheduling
  • Event Ticketing
  • Feedback Collection
  • Follow-up Scheduling
  • Heatmap
  • Image Library
  • Import / Export Data
  • Lead Nurturing
  • Mailing List Management
  • Market Segmentation
  • Mobile Integration
  • Mobile responsive templates
  • Multiple User Accounts
  • Newsletter Management
  • Performance Reports
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Rich Text Editor
  • Scheduled Emails
  • Social Media Integration
  • Social Network Marketing
  • Social Performance Management
  • Social Stats: See who tweets, likes, and shares your emails
  • Subject line A/B testing
  • Subscriber Management
  • Subscription Services
  • Surveys & Feedback
  • Tagging
  • Template Management
  • WYSIWYG Email Editor
  • Workflow Management
View All Features

Benefits

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.