FIREBusinessPlatform - 2025 Pricing, Features, Reviews & Alternatives

FIREBusinessPlatform is a business management solution designed to help small to midsize businesses manage processes related to customer support services, marketing automation, collaboration, and more. The platform enables organizations to interact with potential, as well as current, clients to improve sales and customer satisfaction.

FIREBusinessPlatform allows managers to run multiple marketing campaigns across social media channels and view the open and click rates of emails. It offers a host of features such as custom forms, sales tracking, feedback/comments, purchase history, real-time notifications, lead scoring, auto-responses, a contact database, and more. Its built-in web editor includes a drag-and-drop interface, which lets teams create personalized landing pages with custom logos, colors and fonts. The centralized dashboard provides insight into campaign performance, meetings and completed tasks via configurable cards.

FIREBusinessPlatform’s collaboration management functionality allows managers to assign tasks and track time spent on creating emails/campaigns or resolving customer requests. Plus, its video conferencing module enables users to conduct meetings, give presentations, and share their screen with internal, as well as external, stakeholders.