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Free Trial Customer Journey Mapping Tools Software (2026)
Last updated: March 2026
74 software options
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email and SMS marketing automation platform
No Credit Card Required
Mailchimp offers multiple pricing plans for their Marketing Platform: Mailchimp Marketing Platform: - Free - $0/per month - Standard - $13.5/per month - Premium - $270.05/per month
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
No Credit Card Required
Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
No Credit Card Required
Hotjar offers three products Observe, Ask, and Engage products, offered at different plans and prices. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered marketing automation platform
No Credit Card Required
Marketo Engage offers 4 packages that simplify the buying process (mapping to customer maturity) allowing flexibility and customization. All packages include Marketo Engage’s core marketing automation capabilities and native CRM integrations with our Growth package designed competitively priced for low maturity customers. Our Select package includes more advanced reporting and analytics, basic attribution and event and webinar marketing. Our 3rd tier package, Prime, includes everything in Select plus Target Account Management (ABM), Predictive Audiences (AI), Adv Journey Analytics, Workspaces & Partitions, Sandbox and more Interactive Webinars capacity. Our Ultimate package includes all of that along with Marketo Measure and Prime version of Dynamic Chat. Adobe does not require customers to move up to the next package tier to get more advanced functionality but do incent them with built-in discounts. Customers can customize each package with add-ons of specific features or capacity (e.g. more API calls). We offer performance tiers of our Prime and Ultimate packages (e.g. Prime Performance, Prime Performance Plus and same for Ultimate). These performance packages offer our more advanced Enterprise customers higher email throughput, faster operational workflows and overall better performance at scale through a variety of performance-boosting technologies and dedicated infrastructure. All packages are sold as yearly or multi-year licenses and are priced based on contact database size. Most value add-on capabilities are priced based on contact database size while a few are priced base on other value levers, such as Sales Insight, for ex., which is priced based. Adobe also offers a program called Pangea, which is Adobe's flexible consumption, single metric contracting model that gives customers the ability to leverage a bucket of credits (or interactions) across any of their licensed Adobe products throughout the term of the contract.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one conversion optimization suite for website owners
No Credit Card Required
Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan.
Read more about Lucky Orange
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
No Credit Card Required
Contact Qualtrics for pricing information.
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website & app traffic data analysis
No Credit Card Required
Advanced and Enterprise plans. Free Demo: Available Contact SimilarWeb for more information or to setup a live demonstration.
Read more about Similarweb
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
Read more about Pendo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Qualitative analytics for websites and mobile apps
No Credit Card Required
Free: 3,000 sessions/month Pro: 200,000 sessions/month Ultimate: 1,000,000 sessions/month
Read more about Smartlook
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create customer journey maps, personas & impact maps online
Credit Card Required
FREE: $0 Forever free PRO: $36/month per user BUSINESS: $95/month per user ENTERPRISE: Contact UXPressia
Read more about UXPressia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
No Credit Card Required
Please contact SurveySparrow directly for pricing details.
Read more about SurveySparrow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based collaborative user story and journey mapping tool
$8 - $12 per user per month
Read more about CardBoard
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Digital Adoption
Read more about Whatfix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer data hub
Free Plan: Includes 1,000 visitors/mo 2 Sources 300+ Integrations Team Plan: Starts at $120/mo 10,000 visitors/mo Unlimited Sources 300+ Integrations Includes 1 Data Warehouse destination Business Plan: Customer Pricing Custom Volume Single View of the Customer Data Governance Advanced Roles & permissions Historical replay
Read more about Segment
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Driven Activation & Attribution for B2B Marketing
No Credit Card Required
Dreamdata is available across four pricing tiers: Free, Activation Starter, Attribution Advanced, and Attribuion Advanced + Activation Pro. You can find our full pricing details here:
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Take back control with Matomo
No Credit Card Required
Per number of page views.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Every data point has a story to tell
FullStory does not publish numeric pricing. There are four pricing plans for which you must contact FullStory for a quote. Data Direct: This plan is designed specifically for data science and analytics teams. It focuses on providing the resources necessary for building predictive models and utilizing data for Generative AI and Large Language Models, catering to those involved in advanced data manipulation and analysis. Business: Aimed at teams requiring comprehensive visibility across their digital portfolio, this plan helps maintain cross-functional clarity. It's suitable for groups that manage multiple functions and need to maintain an overarching view of their digital operations. Advanced: For companies seeking deep product analytics combined with qualitative insights, the Advanced plan offers tools to grow with agility. This plan is ideal for businesses intent on closely monitoring and enhancing their product offerings based on detailed user interaction insights. Enterprise: Tailored for large organizations, this plan provides capabilities to discover trends, plan roadmaps, and improve funnels effectively at scale. It supports extensive data analysis and strategic planning needs conducive to large-scale operational improvements in user experience and business processes.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Synthetic and Real User Monitoring (RUM)
30-day free trial available.
Read more about Pingdom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send better surveys. Collect better feedback.
Read more about GetFeedback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create high-converting funnels that turn visitors into leads
No Credit Card Required
Scales with number of live funnels and monthly submissions
Read more about Involve.me
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lead generation and website optimization software
No Credit Card Required
https://pathmonk.com/pricing/
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Stop Guessing About Your Digital Experience
LogRocket offers a 14-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality are outlined below - scales with the number of sessions, seats, and data retention. Free Forever: Free (includes 1k sessions) Team: Starting at $99/month (starts at 10k sessions) Professional: Starting at $500/month (starts at 25k sessions)
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based visual AI-powered customer engagement solutions.
INSIDE offers pricing based on the number of user licenses, the server configuration and website traffic to the supported websites. Contact INSIDE for a custom pricing quote.
Read more about INSIDE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one solution for creating great digital experiences.
No Credit Card Required
14-day free trial, no credit card required. Analysis - up to 10,000 sessions per month: free Infrastructure - millions of sessions per month: custom pricing
Read more about Heap
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one feedback software
Feedbackly software pricing is based on the feedback amount you're gathering. The billing period can be monthly or annual. Welcome to try out Feedbackly for free with a free trial!
Read more about Feedbackly