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Fishbowl

4.2
(779)

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Simplify, automate, and elevate your inventory management

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Fishbowl Pricing

Pricing overview

Value for money rating

4.1

/5

779

Price starts from

4395

One-time payment

Flat Rate

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Pricing details

Please contact Fishbowl for pricing details

What users say

Our company evaluated about half a dozen different inventory management systems for features, support, ease of operation, price, etc. Fishbowl was the hands down winner, and remains the champion.
If you need to improve your operations this system is great and its worth every penny.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful, Affordable Inventory and Order Management Software

Reviewed 4 years ago

Stated simply, Fishbowl is the best in it's class, period! Easy to use, incredibly effective and affordable Inventory and Order Management Software.

Pros

Fishbowl offers and unparalleled ease of use. Our whole team was trained and up and running in hours. You simply won't find another software package with the range of features and reliability at this price range. It easily bests other software packages costing 3 times what Fishbowl costs!

Cons

Their call back support could be a little faster, but it's still likely better than most software companies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Value and performance

Reviewed 3 months ago

Fishbowl has been key to our organization. This is where we maintain all inventory and create sales and purchase orders.

Pros

Controlling inventory and sales management

Cons

Creating customized reports can be cumbersome

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quality Software for Small to Mid-Size Businesses

Reviewed 5 months ago

We have been using Fishbowl Inventory since 2011 and while it has been quite an eventful journey we have seen definite improvements over the years in stability and ease of use.

Pros

QuickBooks integration is probably the feature I appreciate the most about Fishbowl. Any small to mid sized business that is outgrowing QuickBooks inventory management features but doesn't want to pay the price of an all-inclusive ERP program targeted for larger corporations should consider Fishbowl Inventory. The ability to track inventory by location, assign multiple vendors to one item, create intuitive...

Cons

One inherent weakness with Fishbowl is the QuickBooks export connection. Fishbowl has made tremendous improvements in this area since we first started using it, but there are still multiple times that we need to restart the connection before running an export. To be fair, this may be as much QuickBooks' problem as Fishbowl's. The software also tends to be buggy after new releases. Again, they have...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FB has abled our business to grow from a home based co. to a 10,000ft fully functioning warehouse

Reviewed 5 years ago

Being able to operate above and beyond to what we used to. We can now compete with our competitors

Pros

I absolutely love that FB is easy to use and easy to teach. It has all the features that our company uses daily. Examples include customer pricing rules, customer "numbers" or customer sku's, Auto PO function, The import/export feature has been a God-send when we need to import products to our website or send information to our customers. The substitute feature is very helpful too. We also really love how we can create custom fields within every module. I really love how the FB team remembers our company when we call and goes above and beyond when we have a hiccup or questions. We can thank FB for some of our company's success. W/o being able to correctly track inventory and use it for daily operations, we wouldn't be operating at the level we are today.

Cons

There aren't things that I like "the least" but there are things I wish FB offered/had that would help our type of business/company. This includes: 1) Since we are a product distributor, we provide a lot of our customers w/ "quotes." FB has the ability to create an "estimate" but no way to store it or look back at it for reference. Pricing rules are essentially only created in our line of operation...

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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This reviewer only left a rating

Reviewed 9 years ago

North Park is a 3rd Party Logistics and Contract Packaging business, specializing in light manufacturing, warehousing, and B2C shipping services. We provide each customer the service and attention only the 'big guys' get at other fulfillment houses. Our search for a new Inventory/Manufacturing software solution was prompted by our move away from a warehouse operation towards a 3rd party solution...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can be a great product but will depend on your personnel

Reviewed 4 years ago
Pros

I'm an Advanced QuickBooks Pro Advisor and I specialize in Inventory set up and management. I haven't found any program with as many capabilities at such a low cost range as Fishbowl. Netsuite can handle what Fishbowl does but can easily go into the hundreds of thousands to setup and get started and I found the process very complex. Fishbowl on the other hand, can import from QuickBooks and have you set up and running in just a few minutes, though I stress that this should be used as test only. To accurately use Fishbowl it can take months to setup and learn properly. This largely depends on your current experience with technology, accounting practices and inventory knowledge.

Cons

The support isn't stable. Depending on your time zone, you'll get a different team. Some zones, depending on the day and time, will pick up your call immediately and be very knowledgeable and helpful. Others will take a day to get back to you and you'll get someone who's only been there a few months but will confidently tell you something as fact and you might find our later they don't actually know...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very tough start, but once up and running, seems much more friendly.

Reviewed 5 years ago
Pros

Search function is amazing! Really like Fishbowl for the most part. Ordering, inventory tracking, automatic updating, etc.

Cons

1) Can't look at a part and see how many times it was ordered easily. Have to go in and out of the purchase orders. Would like to look at a part, see how often it was ordered and from whom, how many were ordered and how much we paid in a simple list form. Right now I only see the PO/Vendor without any of the important details like quantity ordered and cost. 2) I also think the Revision for an...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Fishbowl Good For SMBs Wanting An On-Premises ERP, But Prepare To Outgrow It.

Reviewed 5 years ago

It provided a decent ERP for the price but is definitely geared to low transaction volumes.

Pros

Fishbowl is relatively easy to use (by nature, ERP systems are complex) and is relatively reliable for companies whose transactions number in the low hundreds per day. Their support is quite effective but may be slower than you like -- if your business is effectively down due to an ERP issue, the last thing you want to get when you call support is voicemail. Unless things have changed in recent (2017)...

Cons

* Slow support response * Relatively slow performance * Cannot cancel running batch jobs * They recommend(ed) running Quickbooks and Fishbowl on the same server, which meant an extremely expensive server was required. The alternative was to split the two apps onto different machines and experience super-slow batch updates (some ran hours)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Inventory Management

Reviewed 7 months ago

Inventory syncing with Amazon, Ebay and Shopify makes our life easier. ORder processing in Fishbowl is another winner. Great for the price...

Pros

Inventory Management syncs with Amazon, Ebay and Shopify. Order processing under one roof. Ease of use for my staff.

Cons

Data migration needs to be more hands on with your team.

Vendor response

Thank you so much for leaving this review, George. We appreciate you taking the time to tell us about your experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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In the knick of time!

Reviewed 5 years ago

Fishbowl Inventory was a great success in our first year of utilization. The biggest and easiest improvement was the vast reduction of manual order duplication, as we were able to have orders submitted from our website directly into Fishbowl, and then have sales orders pushed directly into Quick Books on the back end of the system. As we learn to better use Fishbowl, we are more accurate with reporting to our customer's accurate data, and also keep our sales representatives up to date with inventory levels, pricing, and order tracking on behalf of their customers. For the record - our small seed company grew with the help of Fishbowl Inventory!

Pros

We really like the data transfer capabilities with an API interface from our website order platform, and the data push into Quick books on the back end. So much time has been saved from manual data entry duplication. The ability to have multiple users from all over with remote hosting allows sales reps from TX to MT to place orders and see inventory availability prior to order placing. Having the opportunity to write our own I-reports to meet our specifications.

Cons

We haven't been able to make mobile applications work yet for our systems. We still have challenges with the real time tracking of inventory between locations with using bar-codes, scanners and mobile devices.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Way Software Should Work

Reviewed 4 years ago

If you are a small business manufacturer, this is the system for you. Don't even question the price. It is 1/10 the price of "enterprise" systems with all the features you need. If it sounds like I'm a fan-boy, I am. I love it when software works the way it should.

Pros

The program is intuitive and extremely in depth. We a food manufacturer (coffee roaster) and we invoice through Fishbowl. We are not yet using the mobile app, so I can't talk about that. Unlike our accounting system (brand Q), one module smoothly integrates with the next. It is easy to administer and our users just get it. It is the standard by which other database systems should be measured. The integration with Quickbooks is painless. Fully automated and has never, never failed. I have not had one single

Cons

Their chat support isn't the most knowledgeable. They do have the option of custom fields, but there isn't the option to make some fields visible/invisible. The server occasionally locks up, however, all you need to do is restart. No fuss.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fishbowl Is a Highly Functional Software Service

Reviewed 3 years ago

We currently use Fishbowl to manage our inventory, process payments, and manage customer accounts. We are looking to expand and utilize many other integrations for web store and asset tracking capabilities.

Pros

The support team is always ready to dive into your database file and find the root cause of issues in your environment. Serialization and product tracking is very functional and allows us to obtain important history on each item sold Reports have high customization options and with a little SQL programming knowledge you can virtually get any information you are looking for out of the database.

Cons

Growing pains in the earlier years of Fishbowl was a little difficult but many of these have gone away after they switched from Firebird to MySQL platform. It is a little expensive.

Vendor response

Thank you for leaving us this review, Nathan. We appreciate you taking the time to give us some feedback on your experience here at Fishbowl. We are happy to hear that it has been satisfactory for your company.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Sales, Point of Sales, Inventory, & Manufacturing

Reviewed 4 months ago

It has been very positive from the beginning. Support has been great as well as my sales manager.

Pros

Can be used in multiple locations via server. UPS integration. Accurate inventory control

Cons

None to speak of. Every program will have it's pluses and minuses. Overall great value for the investment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Flexible, but not perfect...

Reviewed 6 years ago

Downloaded the demo (most current version) and found most feature impressive and easily configurable. Minor little things bothered me, such as a non-standard DB, no easily accessible hooks, and limited printer support (we use BarTender Labels, and wanted to tap into printing them within FB, but had no luck). For me, this is a not a show stopper, but I've been spoiled with other ERPS, LIMS, PIMS, and MRPs. Overall - it works with QuickBooks - which is great if you have to use Quickbooks, and it covers about 90% of your business rules out of the box. Again, flexible, but not perfect.

Pros

The interface is slick and looks fun to use. The dashboards will keep even your most attention-deficit workers accountable with the easy to understand graphical display. For the price, it will get your small to medium sized business working with proper ISO practices without too many issues. I love that it's all encompassing and covers all the areas needed to properly control your finances within the manufacturing sector. Not too big, not too small. Comfortable.

Cons

Understand that I've been doing informatics systems for a few years, so I'm used to having 'options', or at least access to an SDK so that I find some ways to trigger events. I'm also a Microsoft fan, so foreign databases and java scripts leave me a little intimidated. I'm also a cheap SOB, so if I can't do it, I'll be damned to pay a consultant to make my reports for me. That being said, if you like the generic reports and labels, this is a no-brainer, but if you're picky, it's slightly annoying.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good, Solid WMS

Reviewed 6 years ago

Fishbowl is a good, solid warehouse management system. It has all the functionality needed to manage our inventory and warehouse (over 1500 bin locations and 5000 sku's in a 25,000sq ft whse) . Customer support is always helpful and friendly.

Pros

Cycle Counting Functionality, Lot Traceability, Can track customer specific fields like Country of Origin, Carton Quantity, any specific as needed. The activity report is very detailed to track parts and what user touched them last. We import and are able to easily hold the product in our inventory for dollar value but as 'in-transit' (not sellable or pickable) once it sails until it actually hits the door. Inventory dollars between FB and Quickbooks are very accurate.

Cons

Does not have an EASY way to handle 'outside processing'; It can be done with transfer orders, but it is a bit time consuming. Currently, the Activity Report is losing user ids.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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saves time and money

Reviewed 5 years ago

This is a great start-up and small business POS program. It is robust and will allow your company to grow with out paying out for additional software upgrades. The inventory controls, vendor and receiving modules work great together. You don't have any limiitations when creating new part numbers. Custom pricing is easily learned.

Pros

For a wholesale / retail business, this is a feature packed program that handles most day to day operations and is accurate. Being PC / Server based, you don't have lag time or glitches. It's a good solid program. Integration with QBO is seamless... one button updates or create a schedule. Unlike other software companies, the service package is affordable, and the support staff is top notch.

Cons

This program is great for start up and smaller businesses, but the downside is the upfront initial cost. After using Fishbowl Inventory, you will find that the benefits outweight the cost.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works great for Small Manufacturer

Reviewed 3 years ago

I love the ease of analyzing each piece of our manufacturing process.

Pros

Ease of Quickbooks Online integration, ease of cost analysis

Cons

Reports are not as easy to manipulate as some programs

Vendor response

Thank you for your review, Miriam. We appreciate your business and you taking the time to give us some feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Materials Manager

Reviewed 5 years ago

One thing that I am most grateful for is that we chose a software package that is actively being improved... constantly... that is a real plus.

Pros

The company is continuously improving the product. They listen to their customer's suggestions... and also keep abreast of changing ways in which businesses function in our changing world. When they detect 'bugs'... they fix them!

Cons

As with most all software packages... the reports are not the most robust... However, there are 3rd party programmers who partner with Fishbowl. I run our entire business relying on reports that I have designed and then paid the 3rd party programmers to produce... the cost is very reasonable. This isn't really a 'con'... as almost all software has generic reports due to the fact that there is such a diverse user group.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fishbowl Tech Support

Reviewed 3 years ago
Pros

A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.

Cons

Overall, all good. But, plugins could be a bit more affordable to purchase.

Vendor response

Thank you for taking the time to leave a review, Sandra. We truly appreciate your feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fishbowl for SMBs

Reviewed 4 months ago

It is a positive experience.

Pros

It is powerful inventory tracking software that can be built out to your needs

Cons

It can be expensive to build out custom reporting and features with fishbowl

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Asset to Our Company

Reviewed 2 years ago

They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.

Pros

Fishbowl is a great asset to our company. It has been wonderful in helping us manage inventory for our warehouse and tracking errors. The customer support is always amazing. [SENSITIVE CONTENT HIDDEN] our representative is one of the most helpful people. He goes above and beyond to make sure we are satisfied with the product.

Cons

Some reports cost extra, but I understand that it takes them time to write it. The turn around is usually fast.

Vendor response

Thank you so much for taking the time to leave this review, Hilary. We are so glad to hear that your experience has been satisfactory for you and your company. We appreciate your business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Software with Unlimited Tools and A Very Knowledgeable and Helpful Customer Support Team!

Reviewed 6 years ago

Overall the Software is extremely user friendly and can work with a multitude of different size and types of companies. Fishbowl offers the ability to break free with the sophistication and automation it brings. The best part is the customer support. The support staff is knowledgeable and helpful beyond request. I can honestly say one of my best experiences with a support team in the history of my...

Pros

User friendly Multi-functional for many different types of sales and locations Advanced ability to automate procedure Works with current business model and also allows for advancement in years to come

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Affordable and Capable

Reviewed 7 months ago
Pros

Relatively easy to implement and lots of integration options. We use it for manufacturing and it gets the job done.

Cons

The software integrates nicely with Quickbooks but you definitely need someone in your team that is very comfortable with Quickbooks and understand account mapping. Fishbowl uses default accounts which depending on how your Quickbooks is setup may not end up where you expected. So would highly recommend spending a little more up front to make sure the mapping is where you need it. Also ,if you have customs pluggins, make sure you check with Fishbowl Dev team before pushing updates to avoid surprises.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Functional but Complicated, Expensive but Unrefined, Capable but Rigid.

Reviewed 8 months ago

Overall, the Fishbowl program is decent. It is capable of doing almost all of what they claim, but the day-to-day usability is clunky and unrefined. It is as if they only stay on the development/conceptual side of things and never test their product daily. If they were to address the issues that I outlined that relate to the user experience, I would more confidently feel that this product would be more worth its large price tag. Until then, It remains difficult to recommend this product to others.

Pros

I like that this program allows your company to do a lot, as long as you know how to do it. It has also helped our company create more rigidity and procedure (Whether we wanted to or not).

Cons

I do not like that we have paid over $30,000 for a program that has basic functionality issues. We experience issues with basic things like scanning products, typing in fields, synchronizing inventory with our online store, etc. Also, their kitting function is what we were originally sold on, but we have now completely stopped using the function because it has fundamental issues. They are not always...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Could be a good fit/value for some with a few significant caveats

Reviewed 6 years ago
Pros

We run FB 2016.11 with QuickBooks Premier 2015. FB handles quoting, sales orders, your basic pick/pack/ship, purchase orders and inventory. It has BOM capability but we find this limited. The price was right for us, esp. compared to our previous Sage software. Prepare to spend 3 to 4x the cost of the software in customization, support and initial set-up. Find other companies doing what you do (or...

Cons

I read through all the reviews (at this time 126 of them) and agree with the many that indicate that support is very difficult to get a hold of. I also echo the complaints about the need for A LOT of custom reports for simple things. And the fact that the software has bugs and that you WILL be resetting your server to complete end-of-day export to Quickbooks. Maybe more often if you export more...