Repsly Features

I like the reporting functions most as well as how easy the system is to use.

I don't like some of the upgrades they have done as the system doesn't flow as easily. For example when you scroll through pictures now you can only scroll to a certain point and no further. previously you could scroll down as much as you liked.

Thanks Byron, we're really glad you're finding Repsly useful for management and reporting. You should have unlimited scroll in the photo gallery, so we've let your dedicated support rep know about the issue, and they'll be in touch!

Takes the admin work out of sales. Ever spend all day in the field only to come home to hours of admin input? This app all but eliminates that as you are inputting data in real time at each stop. It saves that information and makes it readily available for the next visit. A must have for any field sales rep. All your info for each account it easily on hand.

The software for the most part works great. It has certain bugs at time that are to be expected with any app. The company is quick to fix any issues tho.

Hey Josh, thanks for the extremely positive feedback! We're happy to hear that Repsly is helping shave hours off your admin time. As always, please contact support@repsly.com if you're experiencing bugs within the app.

Simplicity of interface. Very fast information synchronization possibility. Forms creation smart procedure.

Yet, there is no possibility to filter Places by Representative. But I'm sure it will be added in the future.

Thanks Mariam! We'll share the request to filter places by representative with product management.

Ease of use! And mobile app is really customer-friendly too, so when on field, it can be used with same ease of use.

I think that it is time for your developers to go to the next stage, and offer us something new, now when everything seemes to work fine.

Thanks Mihovil! We noticed you're still using classic Repsly app. We recently came out with "Repsly Mobile CRM", which you can find in the app store. It has tons of new features, so be sure to let us know what you think!

The level of customization was a large selling point for my company. It enabled us to track only the information that we felt was most valuable. The GPS features are beneficial for verifying work is being done properly and in a timely manner.

The exporting of data was not as simplified as I would have liked it. I would like to see a more comprehensive system for exporting data in the future.

Thanks for the review Scott! Our team is hard at work adding new features all of the time--so keep an eye out in the near-future, and please reach out to us with anything you want to see in Repsly!

The ease of use. Our Reps love this software and app that makes it easy to communicate. leave notes and submit orders and is a great overall CRM.

atypical programming errors took a while to fix/adjust. Some features would be nice to have added. Wish we could change the export output to only export certain values/fields.

Hi Mike, thanks for leaving positive feedback about Repsly. We're excited to hear that it's saved your team time. We've flagged your export issue to our product team, but in the mean time don't hesitate to contact support@repsly.com.

- Tracks everything - Allows you to see historical events - Surveys are easily customizable - Amazing feed and general cross user UI/UX

- Reporting on the back end could be more robust - Photo taking could be simpler

Thanks for the feedback Nik. Also, thanks for the apple-cinnamon Barnana snacks! Our office has been snacking all day! Please reach out to Matt and he'll show you all the functionality of the new reporting.

Real-time. I had a buyer call me while at lunch, and I was able to go in on my phone, and send him a picture from the store he was requesting that my rep had just visited 2 days prior. I literally had the pic in his email about 3 minutes after he emailed me.... priceless.

Sometimes when hitting the back bar you have to start your search over as it goes back to the beginning rather then what you have already filtered to.

Great feedback Jon! We're really proud of our new reporting feature that's in the process of being released, and it's sure to evolve very quickly in the near future.

how easy it is to manage each reps activity

tends to crash every so often.

Thanks Alicia, we're constantly working to improve the app, so keep an eye out for new features soon!

I can send a "specific" task or survey to the field and I can refer back to previous visits and tasks.

When you go into pictures it needs a scroll feature so you don't have to open and close each individual picture to see it.

Thanks Jerial! Appreciate the kind words.

Ease of use, manager dashboard, flexibility to change form fields, ect.

Some bug issues but our rep has been great about guiding us how to resolve.

Thanks so much for the nice words Christie! You can export data for specific clients with Repsly, and should be able to see all the photos ever taken for a specific customer, so we'll have Matt get in touch. Thanks again!

Repsly is very helpful in connecting reps in the field with us in the home office. It helps us see accounts in real time.

There aren't many reporting options at our current price level.

The GPS and the reports

The download of the reports can very few filters

Thanks for the feedback Eugenio!

Customizable to every industry. Ease of use and ever evolving..

Customer support could be better.. they have switched out our direct contact several times..

Thanks for the kind words Kevin!

easy access on mobile

language

Thanks for the kind words Alberto! We've added 7 new languages since last year, but if there any additional languages you'd like to see included in Repsly, just let us know.

I like that you can use it on your phone and tablet. I also like that I can use the backroom. I like that the program is in real time.

Sometimes there will be a glitch when using it. This doesn't happen often but when you are working in the field this can be a issue

We love the fact that the pictures are stored in every retailer visited and we can reference at any time. Also, great feature to edit retailer information to where we can add buyer's, owner's and other store personnel. Very great tool to also add any new locations.

It would be great to somehow add a picture ( schematics ) to our customized forms that we create for each of our brands. This way our team can easily see the proper schematic when they upload a desired form. Sometimes WIFI is very poor in these retailers that it takes them a while to upload these images from our Google Drive or Dropbox accounts. We do encourage them to save them in their pics folders but that's not very efficient.

Very user friendly and intuitive, works offline (very important for remote places with no Internet access) and can give you an overview of any point in time with just a click on a button

While I understand the importance of data integrity, I do wish there was a "super administrator" power to delete places because unfortunately some of our reps have overtime duplicated places or added incorrect places which does dilute the overall database. Also, because they are only forms, there is no analytics to them, so for instance you can't calculate results automatically. Having said that, however, the export function is incredibly easy so it's just a matter of having good Excel skills.

Thanks Sarah! In regards to analytics on forms, you should check out our new reporting features if you haven't already! They automatically report on all the forms you've created for your reps in the field. If you have any questions, feel free to reach out to Duncan if you have any questions.

He is friendly and efficiency to be use especially when you plan your day,week,monthly customer call report it actually reminds you with the schedule that you need to follow. capturing orders is much easier no need for any pen or paper. reporting back to managers about the competetor info is much helpful. see opportunity in store because you need to let your superior aware of any challenges you encounter in the market space.

Its a tool that give one enough time to get going with your work. time saving. all your reports are submitted at one open screen.

Hey Brian, thanks for the great feedback! Glad to hear you're enjoying your experience with Replsy.

I like being able to check in on my workers and be able to go abck and compare dates and store visits

I would like to be able to manage from the app and not just the website

Hi Abbey, thanks for the great feedback! We've informed our support team of your requests. Don't hesitate to contact support@repsly.com if you need immediate assistance with an issue.

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

Easy implementation with no system integration requirements. App is user friendly and constantly updated.

The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

Real-time communication with staff and to note activities at clients and this become reporting item/s.

Nothing! :-) Support team takes care of these concerns as they may arise.

Thanks Josef, you made us smile!

Reports can include pictures Geotagging with time stamp Can create custom reports Unlimited number of Clients (we use each individual store as a client)

Not that user friendly- team must be trained and followed up with Backend limited Reporting limited No master calendar