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Field Service Management Software with Customizable Branding

Last updated: December 2024

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Key Features of Field Service Management Software

Based on GetApp's analysis of 2302 verified reviews collected between July, 2021 and August, 2024

  • Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
  • Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
  • Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
  • Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
  • Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
  • Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
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206 software options

Housecall Pro logo

Field Service Management App

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Housecall Pro is a comprehensive business solution for home service professionals. Trusted by over 45,000 businesses, it offers a range of innovative tools via a user-friendly platform. Easily automate tasks, streamline workflows, communicate with customers in real time, collect data, and more.

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Salesforce Service Cloud logo

Customer Service & Field Service Management Solutions

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Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

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Visual Planning logo

Resource management, scheduling, & planning software

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Visual Planning is a resource planning and scheduling software that empowers users to create, manage and update their schedules easily and efficiently. Features within Visual Planning include construction scheduling, project management, human resource management, CRM and more.

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SiteCapture logo

Cloud-based solution to streamline field operations

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SiteCapture is a cloud-based solution designed for businesses in solar, real estate, and construction industries that helps streamline field operations.

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Service Fusion logo

Easy. Powerful. Mobile. Field service management software.

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Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.

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Commusoft logo
Category Leaders

All-in-one job management software for field service

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Commusoft, trusted by 10,000+ contractors, streamlines operations for apartments, hotels, and offices. Equip your team with advanced service contracts, PPM, and SLA capabilities. Our self-service portal reduces admin work, while automation, lead conversion, and profitability insights drive growth.

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Zuper logo

Field Service, Your Way!

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Zuper is the most flexible and comprehensive field service management platform that streamlines your operations and improves your workforce.

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TrackVia logo

Build Apps Crazy Fast, Without Code.

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TrackVia helps IT and business users turn manual processes or spreadsheets into web and mobile apps fast and with no complex coding.

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ServiceM8 logo

We're for small business

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ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.

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Kickserv logo
Category Leaders

#1 Most User-Friendly Software to Run a Service Business

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Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running Jobs from the Field, Time Tracking, Dispatch Mapping, Invoices, Payments and More! Fully integrated with Quickbooks. Award-Winning: Most User-Friendly and Most Affordable.

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InsightPro logo

Sales & installation, warranty & field management software

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InsightPro is a sales, installation and warranty management software designed to help manufacturers streamline and manage the overall warranty claims process, from beginning to end, with tools for quotes, invoices, customer management, claims management, purchase orders, real-time reports, and more.

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Gomocha logo

Field Service Management Platform & App

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Unlock efficiency & elevate service with Gomocha. Tailored field service management for tech-savvy businesses. Seamless integrations, unparalleled productivity.

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ServiceTrade logo

Software for commercial mechanical and fire contractors.

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ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

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inFlow Inventory logo

All-in-one inventory management software for small business.

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inFlow Inventory is an all-in-one inventory and order management solution for small and medium businesses. We offer the software to track products, sales, and customers, and also support hardware to help you update your stock levels while you work.

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Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

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An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

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Bella FSM logo

Web-based field service management software

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Bella is an online field service management software offering features such as dispatching, scheduling, work order management, inventory tracking, and invoicing

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Plexus logo

ERP & Field Management for complex service companies.

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Is the complexity of your business difficult to manage? We designed our software for companies just like yours. Contact us to find out how.

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Field Force Tracker logo

All-in-one field service management solution

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Field Force Tracker is a cloud-based field service management software which offers a range of features for customer, vendor, and employee management, job scheduling and dispatch, work orders, equipment maintenance, time tracking, contract and warranty management, accounting, reporting, and more

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Weave logo

The all-in-one customer communication software

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Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Appenate logo

Data-driven business app creation. No coding required

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Submit Inspection Forms 83.3% Faster With Our Adaptable Mobile Form Builder. Free trial, training & support.

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Kordata logo

Flexible mobile business data collection within the cloud

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Kordata is a customizable data collection solution that utilizes mobile apps and secured, cloud-based transmission to collect, analyze and report business data

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Less Paper logo

Cloud-based customized field service management software.

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Less Paper is a cloud-based field service management and work order management system which enables field service businesses to create & track custom digital work orders quickly while scheduling & dispatching them efficiently.

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YourRadar logo

Field management for commercial & residential services

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Streamline scheduling, dispatching, & invoicing; YourRadar is a comprehensive solution for commercial & residential service businesses.

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Quickbase logo

No-code collaborative work and project management platform.

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Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.

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Quadra logo

Estimating, purchase automation, and job management solution

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Quadra is an estimating and purchase automation tool, which assists businesses in industries such as HVAC, manufacturing, oil, and gas, with the creation and modification of service contracts & quotes. Key features include bid management, invoicing, task approvals, and job expense tracking.

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