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Field Service Management Software with Customizable Reports

Last updated: November 2024

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Key Features of Field Service Management Software

Based on GetApp's analysis of 2302 verified reviews collected between July, 2021 and August, 2024

  • Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
  • Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
  • Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
  • Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
  • Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
  • Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
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364 software options

Sponsored

Housecall Pro logo

Field Service Management App

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Housecall Pro is a comprehensive business solution for home service professionals. Trusted by over 45,000 businesses, it offers a range of innovative tools via a user-friendly platform. Easily automate tasks, streamline workflows, communicate with customers in real time, collect data, and more.

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ServiceTitan logo

Management Software for Service Contractors.

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ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

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Inspect Point logo

From Inspection To Collection

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Inspect Point: Simplify fire & life safety inspections with one platform. Ensure compliance, boost efficiency, and grow your business.

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SiteCapture logo

Cloud-based solution to streamline field operations

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SiteCapture is a cloud-based solution designed for businesses in solar, real estate, and construction industries that helps streamline field operations.

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Zuper logo

Field Service, Your Way!

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Zuper is the most flexible and comprehensive field service management platform that streamlines your operations and improves your workforce.

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Jobber logo

Quote, schedule, invoice, automate and get paid faster.

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Jobber’s software helps home service businesses stay organized and deliver excellent customer experiences. With AI tools like Jobber Copilot and automated marketing features, you’ll save time and provide 5-star service. Join 250K+ pros and get started today!

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Service Fusion logo

Easy. Powerful. Mobile. Field service management software.

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Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.

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Gomocha logo

Field Service Management Platform & App

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Unlock efficiency & elevate service with Gomocha. Tailored field service management for tech-savvy businesses. Seamless integrations, unparalleled productivity.

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Commusoft logo
Category Leaders

All-in-one job management software for field service

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Commusoft, trusted by 10,000+ contractors, streamlines operations for apartments, hotels, and offices. Equip your team with advanced service contracts, PPM, and SLA capabilities. Our self-service portal reduces admin work, while automation, lead conversion, and profitability insights drive growth.

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Salesforce Service Cloud logo

Customer Service & Field Service Management Solutions

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Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

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Operix logo

Optimize operations. Accelerate revenue.

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A centralized field service management and communication hub for commercial specialty contractors

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ServiceWorks logo

All In One. Effortless. Accessible. Cloud Based Solution

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ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.

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Synchroteam logo

Field service management software. Live support. Free trial.

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Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and mapping. Live support and mobile application available.

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TrackVia logo

Build Apps Crazy Fast, Without Code.

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TrackVia helps IT and business users turn manual processes or spreadsheets into web and mobile apps fast and with no complex coding.

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CompanyCam logo

Build trust with less talk.

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CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—location and time-stamped—stored securely in the cloud. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere.

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Kickserv logo
Category Leaders

#1 Most User-Friendly Software to Run a Service Business

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Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running Jobs from the Field, Time Tracking, Dispatch Mapping, Invoices, Payments and More! Fully integrated with Quickbooks. Award-Winning: Most User-Friendly and Most Affordable.

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ServiceM8 logo

We're for small business

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ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.

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Autodesk Construction Cloud logo

Connect data, workflows, and teams

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Autodesk Construction Cloud combines advanced technology, the industry’s largest builders network, & predictive insights to connect people and data across entire building lifecycles. With unified solutions, teams are empowered to connect workflows, reduce risk, and increase profits.

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Fieldwire logo

Jobsite management solution built by, and for, craftspeople.

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Fieldwire is an online/offline mobile construction management app offering task scheduling, issue tracking and plan viewing features for free and paid users.

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Ventus logo

Service and Construction ERP

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Vertical Market Software is a fully-integrated service management solution that includes a CRM, job costing, service management, and inventory control.

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Less Paper logo

Cloud-based customized field service management software.

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Less Paper is a cloud-based field service management and work order management system which enables field service businesses to create & track custom digital work orders quickly while scheduling & dispatching them efficiently.

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Skimmer logo
Category Leaders

Pool Service Software that Rocks!

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Skimmer is a cloud-based pool service management software which is designed to help pool service businesses paperlessly manage their customers, service stops, routes, technicians, service reports, invoices, parts purchasing, chemical readings and dosages, and more

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Pandell Jobutrax logo

Digital field service solution

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Pandell Jobutrax is a cloud-based field service management platform that helps businesses in the energy industry automate ticketing processes. It enables users to create new tickets with details including name, contact information, internal ID, location, and critical comments.

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InsightPro logo

Sales & installation, warranty & field management software

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InsightPro is a sales, installation and warranty management software designed to help manufacturers streamline and manage the overall warranty claims process, from beginning to end, with tools for quotes, invoices, customer management, claims management, purchase orders, real-time reports, and more.

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ServiceTrade logo

Software for commercial mechanical and fire contractors.

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ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

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