App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Field Service Management Software with Self Service Portal (2026)

Last updated: February 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

Key features of Field Service Management Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.