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monday.com Logo

Project management software

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monday.com - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

monday.com overview

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Based on 5701 verified user reviews

What is monday.com?

monday.com is a project management program offering key features such as project planning/scheduling, task management, task progress tracking, and workflow management, among others.

Who uses monday.com?

Reviews for monday.com come from a wide variety of industries, including marketing and advertising (11% of reviewers), computer software (7%), and information technology and services (6%). The most frequent use case for monday.com cited by reviewers is project management (60% of reviewers).

What do users say about monday.com pricing?

Some users report that monday.com’s free plan and trial help them test basic features, and reviewers appreciate the flexible pricing tiers for small teams. However, some users say paid plans are expensive and restrictive, especially for individuals.

What are the most popular integrations for monday.com?

The monday.com integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.7 out of 5 for its integration with monday.com), Gmail (an email management product, 4.7), and Google Drive (a cloud storage product, 4.7).

Starting price

9per user /
per month
view pricing plans
try for free

Pros & Cons

Task Tracking

Automation

Project Tracking

Occasional lag and slowdowns

Limited mobile app functionality

Recurring bugs and glitches

monday.com’s user interface

Ease of use rating:

monday.com pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(70)
3-4(1,928)
5(3,703)

What do users say about monday.com?

monday.com is a project management program offering key features such as project planning/scheduling, task management, task progress tracking, and workflow management, among others.

Select to learn more


Who uses monday.com?

Based on 5,701 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Information Technology and Services
Retail
Others

Use cases

Project Management
Task Management
Workflow Management
Time Tracking
Project Tracking

monday.com's key features

GetApp's analysis of 821 verified user reviews collected between July 2021 and January 2025 identifies monday.com's most critical features and summarizes user sentiment about those features.

Task management

Reviewers appreciate monday.com's task management capabilities for their flexibility and comprehensive visibility. They report that it allows for easy assignment, prioritization, and tracking of tasks, with capabilities like due dates, reminders, and color-coded labels. Users highlight integrations with Gmail and Slack, which enhance collaboration and communication. They also value the ability to create subtasks, set priorities, and automate notifications, which helps in maintaining accountability and ensuring that nothing falls through the cracks. Of the 400 monday.com users who gave detailed accounts of their use of Task Management, 97% rated this feature as important or highly important.

See related user reviews

“In our fully remote team environment, we have the advantage of knowing precisely which tasks have been assigned to whom, along with their respective deadlines. This comprehensive visibility makes it a breeze to manage expectations and ensure smooth coordination.”
CJ

Chevon J.

Project Manager

“I love that monday.com allows me to manage a task with my team; I can easily integrate it with Gmail/slack to make reminders with a user or channel, and it makes it super easy to complete team tasks; I also enjoy that I can see each progress made by a member. ”
NR

Noxolo R.

Student


Project planning/scheduling

Reviewers indicate that monday.com's project planning and scheduling capabilities are valuable for setting clear goals, timelines, and task dependencies. They find the customizable templates and real-time collaboration capabilities helpful for keeping projects organized and on track. Users appreciate the visual tools like Gantt charts and calendar views, which provide a clear overview of project progress and deadlines. They also mention the integration with other tools and the ability to manage multiple projects efficiently. Of the 281 monday.com users who gave detailed accounts of their use of Project Planning/Scheduling, 97% rated this feature as important or highly important.

See related user reviews

“As a software development company, the Project Planning capabilities Monday.com has are imperative to the success of our projects. We utilize this space to track milestones, communications between developers and designers, tracking deadlines and so much more.”
KG

Kiara G.

Capture Manager

“It's critical to be able to plan project schedules around each other to avoid internal conflicts. With Monday.com, we were able to pre-load custom templates for the countless different types of research and consulting services we offer. When a new project comes up, we already have a timeline prepared and can therefore better understand feasibility.”
RM

Rebecca M.

Senior Advisor


Task scheduling

Users report that monday.com's task scheduling capabilities are important for organizing workflows and ensuring timely project completion. They highlight the ability to set deadlines, assign tasks, and automate reminders, which helps in managing workloads effectively. Reviewers appreciate the integration with Google Calendar and the visual interface that allows for easy tracking of tasks and progress. They also value the flexibility to customize workflows and the ability to handle recurring tasks automatically. Of the 274 monday.com users who gave detailed accounts of their use of Task Scheduling, 96% rated this feature as important or highly important.

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“Task scheduling is important in monday.com because it helps you to plan, organize, and manage your week ahead with visual boards or lists. Create and schedule recurring tasks with automation and integrations.”
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Tichaona R.

Chief information officer

“The ability to automate messages and assign tasks is key to us. We use this tool to prompt team members to complete unfinished tasks and ensure timelines are met. ”
TB

Trey B.

Sr. Manager of Innovation


Task progress tracking

Reviewers feel that monday.com's task progress tracking capabilities provide clear visibility into project advancement. They appreciate the visual representations like Gantt charts and Kanban boards, which make it easy to monitor progress and identify bottlenecks. Users highlight the ability to set custom statuses, add comments, and receive real-time updates, which enhances team accountability and collaboration. They also mention the helpful notifications and reminders that keep everyone on track. Of the 243 monday.com users who gave detailed accounts of their use of Task Progress Tracking, 94% rated this feature as important or highly important.

See related user reviews

“I value the robust task progress tracking features on Monday.com for providing clear visibility into project advancement. The platform allows teams to create visual representations of progress, such as Gantt charts or Kanban boards, making it easy.”
TM

Tobias M.

Graphic designer

“Task Progress Tracking on Monday.com has revolutionized the way I manage projects by offering real-time visibility into each task's status, significantly improving team accountability and project completion rates.”
SC

Steve C.

Creative Manager


Task editing

Users find monday.com's task editing capabilities intuitive and efficient. They appreciate the user-friendly interface that allows for quick modifications of task details, due dates, and assignees. Reviewers highlight the drag-and-drop functionality and the ability to update multiple tasks at once, which saves time and effort. They also value the real-time updates and the ability to add comments and attachments, ensuring that all task information is up to date and accessible to the team. Of the 181 monday.com users who gave detailed accounts of their use of Task Editing, 93% rated this feature as important or highly important.

See related user reviews

“With this you can make changes and updates to tasks. The team is able to modify task details, add comments, attach files, and track any changes made. This feature ensures that task information is up to date and easily accessible to all team members.”
MJ

Mark J.

CEO

“With just a few clicks, I can easily make changes to a task's due date, assignee, description, and more. The intuitive interface allows me to quickly navigate through my tasks and update them as needed. This streamlined process saves me time and ensures that all my task details are up to date.”
YE

Yolandi E.

CEO Founder


Workflow management

Reviewers indicate that monday.com's workflow management capabilities are essential for organizing and optimizing work processes. They appreciate the customizable workflows and the ability to automate repetitive tasks, which enhances efficiency. Users highlight the integration with other tools like email and calendar, which streamlines communication and coordination. They also value the visual representation of workflows, which helps in tracking progress and ensuring that all tasks are completed on time. Of the 103 monday.com users who gave detailed accounts of their use of Workflow Management, 87% rated this feature as important or highly important.

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“Monday.com has the most efficient workflows management algorithm for teams, it helps the users to visualize workflows through flexible, customizable tools. Creating a workflow is a simple drag & drop process and users can also edit the existing templates.”
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Shubham V.

Manager

“Workflow management software streamlines processes when we want to design a follow-up procedure with existing personnel and ensure compliance with the objectives set by the organizational units, in addition to having traceability in execution, and being able to automate repetitive tasks between team members to optimize work in the company.”
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Jose P.

Business Change Manager. IPMA. PMP.


All monday.com features

Features rating:

Change management
Marketing calendar
Catalog management
Markup Tools
Mobile app
Capacity management
Multi-board
Multi-Campaign
Multi-Channel data collection
Campaign tracking
Campaign planning
Campaign analytics
Calendar sync
Multi-Device support
Newsletter management
Notes management
Budget tracking
Order entry
Overtime calculation
Presentation tools
Data security
Customizable dashboard
Dependency tracking
Diagramming
Discussions/Forums
Email alerts
Cost tracking
Engagement tracking
Estimating
File transfer
For nonprofits
For ppc campaigns
Configurable workflow
Forms automation
Goal setting/tracking
Interview management
Issue auditing
IT asset management
Lease management
List management
Requirements management
Resource scheduling
Sales forecasting
Remote support
Special order management
Spend management
Applicant tracking
Real time synchronization
Real time editing
Purchase order management
Supplier management
Property database
Task Planning
Team collaboration
Text editing
Ticketing
Traditional methodologies
Utilization reporting
Visual workflow management
Product roadmapping
Widgets
Process/Workflow automation
WYSIWYG editor
Process change tracking
Multiple projects
Knowledge base management
Dashboard creation
Campaign management
Online time tracking
Employee onboarding
Sales pipeline management
Inventory tracking
Performance metrics
Client management
Project management
Due date tracking
Deadline management
Issue tracking
Order fulfillment
Progress tracking
Calendar/Reminder system
Project tracking
Content management
Activity tracking
Customizable fields
Reminders
Performance review management
Reporting/Project tracking
Reporting & statistics
Compliance tracking
Assignment management
Communication management
Collaboration tools
To-Do list
Employee management
Project time tracking
Status tracking
HR management
Employee scheduling
Real-Time updates
Project planning
Event scheduling
Real-Time data
Interaction tracking
Customizable templates
Timesheet management
Inventory management
Marketing automation
Agile methodologies
Email-to-Task conversion
Alerts/Notifications
Templates
Search/Filter
Screen sharing
Real-Time reporting
Real-Time notifications
Dashboard
Onboarding
Workflow configuration
Messaging
Order management
Data visualization
File sharing
Gantt/Timeline view
Prioritization
Brainstorming
Customizable forms
Commenting/Notes
Post scheduling
Activity dashboard
Ideation
Idea ranking
Remote access/control
ROI tracking
Scheduling
Percent-Complete tracking
Project workflow
Strategic planning
Customer database
Advertising management
Digital asset management
Access controls/permissions
Multi-Account management
360 degree feedback
Time tracking
Sub-Task management
Calendar management
Reporting/Analytics
Document management
Schedule distribution
Testing/QA management
Product identification
Forms creation & design
User management
Attendee management
Employee database
Data import/export
Online time clock
Kanban board
Task tagging
Social media integration
Accounting
Asset sharing
Rent tracking
Project templates
Project scheduling
Visualization
Owner portal
Data connectors
No-Code
Chat/Messaging
Milestone tracking
Meeting management
Maintenance management
Third-Party integrations
Employee profiles
Resource management
Application management
Single page view
Document storage
Contact management
Mobile access
Time & expense tracking
Lead management
Registration management
Single sign on
Payroll management
Recurring tasks
KPI monitoring
Event triggered actions
Task import
Portfolio management
Business process automation
Self service portal
Email management
Approval process control
Candidate tracking
Customizable reports
Forecasting
Drag & drop
Customer segmentation
Functions/Calculations
API
CRM
Customizable branding
Client portal
Billing & invoicing
Annotations
Surveys & feedback
Template management
Media planning
@mentions
Mind maps
Negative feedback management
Subcontractor management
Offboarding
Performance management
SEO management
Backlog management
Automatic time capture
Automated scheduling
Scorecards
Purchasing & receiving
Approval workflow
Roadmapping
Asset library
Innovation management
Lead generation
Content library
Employee directory
Full text search
Document review
Issue management
Cost-to-Completion tracking
Video conferencing
Idea management
Quotes/Estimates
Email marketing
File management
Offline time tracking
Compensation management
Forms management
Financial management
Barcode/Ticket scanning
Monitoring
Vacation/Leave tracking
Version control
Rules-Based workflow
Feedback management
Lead qualification
Budgeting/Forecasting
Budget management
Social promotion
Shift swapping
Expense management
Expense tracking
Segmentation
Shipping management
Sick leave tracking
Exhibit/Vendor management
Single property
Skills tracking
Smart chart legend
Social marketing
Event marketing
Software License Management
Spa/Activity management
Event management
Event calendar
Sponsorship management
Spreadsheet view
Job posting
Request management
Assessment management
Rescheduling
Reservations management
Residential properties
Contact database
Artwork management
Retail inventory management
Retrospectives management
Returns management
Revenue management
Reviews management
RFI & submittals
Risk management
For aec industry
Fixed asset management
Role-Based permissions
Safety management
Archiving & retention
Sales order management
Sales tax management
Scenario planning
Filtering
Scoring
Facility management
Extended stay
Address book
Activity Planning
Traceability
Document classification
Training management
Transaction management
Two-Factor authentication
Docket management
Display ad management
Vacancy management
Vendor management
Video chat
Video management
Video support
Visual modeling
Design management
Deployment management
Volunteer management
Warehouse management
Warranty tracking
Web notifications
Web-based deployment
Website management
Weddings/Parties
What-if analysis
Whiteboard
Database Creation
Data extraction
Customization
Staff calendar
Contractor database
Equipment tracking
Equipment management
Contractor management
Subcontractor monitoring
Succession planning
Energy management
Supply chain management
Supports scrum
Survey/Poll management
Contribution tracking
Tagging
Task board view
Employee photos
Cost estimating
Task/Project tracking
Team management
Electronic forms
Territory management
Cross channel attribution
Agent management
Donor management
Donation tracking
Time off management
Document generation
Time zone tracking
Timeline management
Timer
Multi-Language
Multi-Location
Multi-Property
Multi-Touch attribution
Business process control
Iteration management
Item management
IT reporting
IT asset tracking
CMS integration
Online booking
Opportunity management
Browsing history
Brand tracking
Collaborative development
Order tracking
Org chart creation
Orientation workflow management
Brand management
IoT device management
Parts management
Payment processing
Color codes/icons
Inventory optimization
Commercial
Brand guidelines
Performance monitoring
Internal hr
Learning & development
Charting
License management
Lifecycle management
Channel management
Listing management
Live chat
Maintenance scheduling
Change order management
Categorization/Grouping
Case notes
Material requirements planning
Media library
Lead nurturing
Meeting notes
Lead distribution
Metadata management
Lead capture
Late fee calculation
Landing pages/web forms
Capacity planning
Knowledge management
Job scheduling
Candidate profiles
Multi-Channel campaigns
Multi-Channel communication
Candidate management
Multi-Channel management
Multi-Department/Project
Property management
Proposal generation
Prospecting tools
Public dashboards
Publishing/Sharing
Pulse surveys
Idle time monitoring
Qualification tracking
Quality control
Quality management
Rate management
Audit management
Real Time Order Entry
Audience targeting
Historical reporting
Guest experience management
Attendance management
Recruiting firms
Recruitment management
Recurring orders
Competitive analysis
Goal management
Release planning
Remote order entry
Asset lifecycle management
Conferences/Conventions
For real estate agencies
Conflict management
Asset categorization
Permit management
Personalization
Pipeline management
Planning Tools
Polls/Voting
Interactive elements
Commission management
Predictive maintenance
Integrations management
Preventive maintenance
Integrated business operations
Private dashboards
Bid management
Process modeling & designing
Benefits management
Product catalog
Insurance management
Product lifecycle management
Benchmarking
Progress reports
Batch processing
Project accounting
Bar chart
Inspection management
Backorder management
Influencer tracking
Incident reporting
Promotions management
Image editing

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monday.com pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Up to 3 boards
  • Up to 3 Docs
  • 200+ templates
  • 8 column types
  • iOS and Android apps

Basic

9

/user

Per month

Features included:

  • 5 GB File Storage
  • Create Dashboard Based on 1 Board
  • Prioritised Customer Support
  • Unlimited Free Viewers
  • Unlimited Items

Standard

12

/user

Per month

Features included:

  • Automations- 250 Actions/Month
  • Calendar View
  • Create Dashboard That Combines 5 Boards
  • Guest Access
  • Timeline and Gantt Views

Pro

19

/user

Per month

Features included:

  • Automations and Integrations- 25000 Actions/Month
  • Chart View
  • Create Dashboard That Combines 10 Boards
  • Dependency Column
  • Formula Column
  • Private Boards and Docs
  • Time Tracking

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Reporting and Analytics
  • Create Dashboard That Combines 50 Boards
  • Enterpise-Grade Security and Governance
  • Enterpise-Scale Automations and Integrations
  • Multi-Level Permissions
  • Premium Support
  • Tailored Onboarding

User opinions about monday.com price and value

Value for money rating:

Of 106 reviews that provide robust commentary on monday.com's price and value, 53% mention it in a positive light.

Reviewers indicate that monday.com offers a variety of pricing plans, including a free tier that covers essential features, which is appreciated by small teams and nonprofits. Users think the premium plans provide a robust set of functionalities, such as advanced task management, automation, and integrations, which justify the cost for many. Some users report that the software's ability to consolidate multiple tools into one platform helps save money in the long run. They find the interface intuitive and the customization options valuable for improving workflow efficiency.

However, some users feel that monday.com can be expensive, especially for small businesses or teams with tight budgets. They mention that advanced features are often locked behind higher-tier plans, which can be frustrating. Some reviewers find the pricing structure confusing and note that the cost can quickly add up as team sizes grow. They also express concerns about the limited duration of the free trial and the lack of individual user plans, which can be a drawback for freelancers or very small teams.

, and

To see what individual users think of monday.com's cost and value, check out the review excerpts below.

“It is well organized and well designed, modern interface, customizable, great mobile app, integrates well with third party apps, free trial available and good pricing.”
Verified reviewer profile picture

Andrew E.

Producer

“The feature that make monday.com unique is that the price is low (based on features)when compared to others and it makes the workflow easier which is much needed element in completing the project in stipulated time.”
Verified reviewer profile picture

Sai N.

Student

“The plans can be quite expensive once you move past the free package, quickly increasing to $72 for three people, this limits the amount of users unless the business wants to move into the enterprise package which was very vague in costs.”
RB

Rex B.

Coordinator

monday.com integrations (378)

Integrations rated by users

We looked at 5,701 user reviews to identify which products are mentioned as monday.com integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.6 (89)

Slack is our primary means of communicating as a team. We try to keep all internal communication in Slack. The fact that Monday integrates with Slack is perfect because we set it up to automatically notify us in Slack of anything we need to know about in Monday. So, if a project gets moved into my court in Monday, I get a Slack notification. If a new job is created in Monday, a new channel is created in Slack for that job automatically. This way we don't have information spread out in many different places. We can keep communication in one program so we always know where to find it.

There are many reasons why the integration of slack with Monday.com is important. Some of these reasons include:1. It allows for better communication between team members.2. It makes it easier to keep track of tasks and progress.3. It helps to keep everyone on the same page.4. It can save time by eliminating the need for multiple meetings.

I love that I get a notification in Slack when something is assigned to me or a project is complete and I’m tagged in something because then I know right away because my slack is always up.

Slack is our main internal messaging system, it's important for us to receive any monday.com notifications through Slack too.

We integrateed Slack to send automatic notifications to Sales Directors when they need to approve a commission payout.

Wow, so helpful when teammates tag or add something new. I just get a notification instead of having to go and check.

The Monday to Slack feature was a nice bonus, but didn't yield too many positive results when it was all said and done

Monday.com doesn't do conversations well, so having access to Slack keeps our team members talking and up-to-date.

We receive direct messages when certain actions are taken on the system which reminds us to complete daily tasks.

Slack is our default messaging app & this integration helps us receive the updates & notifications on the go.

It is important for me because Monday and slack or what we used to communicate with members of our team

They have some automations that help us to track important dates and information's about each project

the notifications coming to Slack is not really important to me, and we don't use more than that.

Slack provides instant notification of projects added and other communications from monday.com.

This is an aweome integation - I love being able to receive updates in Slack for Monday things.

Integration with a communication platform is essential for notifications & sharing content.

Our project managers utilize this to assign tasks and integrate with other services.

Notifications and keep informed user when project are closed to deadlines / updates

When combined with Monday.com, they form the perfect project management system.

We all use Slack, so this needed to work. One month later and it still doesn't

JT

Josh T.

Graphics Manager

1/20

Integration rating: 4.5 (52)

It was crucial as it automated with MO to reduce redundancy in calendaring and communication, saving the team hours and streamline more effective communication.

Having tasks and email notifications go into this Microsoft product is one of the primary ways it reminds people of what they need to do.

You have to be able to integrate with your e-mail and calendar. This is crucial to the effectiveness of the management features.

We integrated Outlook so I could turn email requests from Sales Reps directly into items on my 'Dispute Resolution' board.

I use this to send automated emails, but the integration frequently turns off and there is no warning that it has done so.

It allowed us to send project updates to business users as projects moved through the lifecycle.

We want to send emails from our inboxes in outlook, so we need this integration to do this.

It automates multiple meetings that gives me an ability to add meeting notes every session.

This is how we communicate with our clients, and we also receive notifications by email.

You can only move one way but that's probably Outlooks fault, its the worst after all.

The most used app at work. Helps to keep tasks and information with the teams

KK

Kimberly K.

Territory Sales Manager then General Sales Manager

1/11
Google Drive logo
Google Drive

Integration rating: 4.6 (47)

The initial stages of projects are standardly started in Google Sheets and all other documentation for the project is stored in Google Drive - all of which is easily sorted into the correct project chart via Monday.

I love how when you share google drive files it allows for a preview to show reducing the amount of bouncing in and out of the platform which creates more productivity.

I've been storing my files here, most of my life is in there. I like the fact that I can loose my phone or laptop but with just signing in everything comes back.

It is essential because all the company files are in Google drive, but it doesn't display the right way when you try to add files from google drive directly

This integration allowed me to connect important documents to project tasks so I could easily find what I needed in one spot.

This allows us to share documents and leave comments with real-time updates and notes inside of the Monday.com software.

Wow, so helpful when teammates tag or add something new. I just get a notification instead of having to go and check.

I could use GoogleDrive as a cloud to storage my documents, as well as use then directly in Monday.com

LE

Lyndsey E.

Labor Coordinator

1/8
Gmail logo
Gmail

Integration rating: 4.6 (73)

The Gmail integration would have been really nice if there was an easy way to set up html emails directly in Monday. However, there just doesn't seem to be a good way to do any html text in any Monday columns, which makes it hard to use it for any important tasks. I don't want to send an automated email to a client that's just boring text. I want it to be a high quality, professional html email. The good news is that I can accomplish this by using Zapier, so it's fine. But it would be nice to be able to do this directly through Monday.

With most of the clients I work with, we implement a leads board to manage the opportunity, and often we are reaching out by email to establish that we are interested in the opportunity, having this in one place where we can reference the notes and details and track the interaction is super resourceful.

It allows one to use and reap the benefits of both Gmail and Monday.com, to align, invite and connect with my team (members). I was able to transform emails into instructions for my members.

If you happen to forget to check in at monday.com, you'll always have an email sitting there to remind you and once all is none, you're notified in Gmail, pretty awesome

The ability to click on a client's email and have the pop-up occur was needed to reduce steps in copy/paste to another browser.

Emails get attached directly to relevant items. You can even automate a bunch of things. Very convenient.

I use this to update build numbers of our software from an emails incoming from the iOS app store

JT

Josh T.

Graphics Manager

1/7
Zapier logo
Zapier

Integration rating: 4.7 (38)

Combining Zapier and Monday basically lets you automate anything you can possibly imagine. They both come with very powerful automations, so between the two of them, you are almost guaranteed to find something that will work for you. My goal is to eventually figure out how to automate everything I do and not tell my boss and retire in the mountains while still collecting a paycheck. Maybe that's a bit too much to hope for. But between Monday and Zapier, it seems almost possible.

We use Zapier to feed form submissions from Gravity Forms into various boards in Monday.com. It has automated so many of our old manual processes and made departments more efficient overall.

It enables integrations that we previously thought impossible, meaning we can stay on Monday.com to do everything we want - no need for multiple tabs or windows!

For the times where Monday's own integrations aren't present, there's always an option with Zapier

We used Zapier to create automations that communicated updates and actions from board updates.

Our project managers utilize this to assign tasks and integrate with other services.

Using zapier to integrate with everything in our tech stack is a game changer

JT

Josh T.

Graphics Manager

1/7

Integration rating: 3.8 (17)

It would be so nice if we could integrate Dropbox with Monday. However (at no fault of Monday's), Dropbox doesn't let us do any integration with Teams folders. It integrates just fine with personal folders, but won't connect to teams. That makes it completely useless because obviously we need to use our teams folders when working as a business. Dropbox needs to change this. But it's not Monday's fault. Dropbox has this same problem with Zapier and other software. It's obviously their own dumb fault.

Very frustrating with the issues we'd run into with the integrations we had, but loved how many integrations were available for use, which streamlined a number of workflows and communication issues. Dropbox especially was critical for our projects.

I appreciate how dropbox organizes and integrates within the Monday platform. It's super easy to utilize for outlining assets for projects.

A lot of our info (creative and logistics) live in Dropbox, so integration is important.

easy implementation, browsing through the folders and adding different file types

JT

Josh T.

Graphics Manager

1/5
Todoist logo
Todoist

Integration rating: 5.0 (15)

With this, we are able to break down tasks into smaller tasks and also makes it easy to prioritize the more urgent tasks.

Help us to break large projects into smaller pieces of tasks which are easy to manage and monitor.

Enable us to break down tasks into to-do lists for easier management and tracking.

Allow us to create clear work plans that help us to strategize our project tasks.

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Bob M.

Regional Business Development Manager

1/4

Integration rating: 4.6 (12)

All our company documentation is stored in Google docs, spreadsheets and slides, so it's important for us to access these within the knowledge base that we build in monday.com

Events, mails, alerts, documents are usually integrated in other softwares. It is necessary to connect all this to the project management tool.

It's important to eliminate cut down on keystrokes and eliminate redundancy in our operations.

We can integrate emailing third party contractors in to our project management boards.

SC

Santiago C.

Operations Analyst

1/4
Google Docs logo
Google Docs

Integration rating: 4.5 (10)

Google docs is free which ultimately beat out Monday.com. I began to really dive into the entire Google suite and save the extra pennies from ending my membership with Monday.com. I have my qualms about Google, however, it is free and that is something that really swayed me over to them. It is hard to beat free, especially in the beginning stages of a business when every penny counts and man hours are monitored closely.

When you want to go into detail on a project or process we are often creating this content in google docs, then being able to link this into a monday.com project is key in keeping everything within one place. Making monday.com the single source.

We create documentation of SOP's through Google Docs and then import it into Monday to make it readily accessible.

it makes it faster to go to the relevant google folder when it's integrated and also saves space.

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Justin L.

Small Business Owner

1/4
Jotform logo
Jotform

Integration rating: 4.6 (11)

Great integration -- though you need to be very cognizant of how the automation is set up otherwise the forms are not sent through to monday.com -- high instance of user error if a board member inadvertently changes something

It has been one of our most efficient tools in breaking down each part of a project, costs, labor, & supplies needed.

The integration has been allowing us to generate forms and documents for our projects with ease.

SG

Shannon G.

Chief Operating Officer

1/3

Integration rating: 4.7 (39)

We are using this integration to sync our google calendar and monday.com events and we find it very convenient.

Sales team would create invites directly from monday for client visits. All gets logged in the sistem

KV

Kevin V.

Project Manager

1/2
Jira logo
Jira

Integration rating: 4.5 (28)

We use jira for tasks management and scrum planning between teams, and connect that to Monday.com for actual project planning and dependency calculating.

We synchronise all our tasks from JIRA for specific projects into Monday.com so they can be tracked.

CH

Cayla H.

Technical Project Manager

1/2

Integration rating: 4.7 (27)

This allowed us to communicate directly with business users as we had questions/issues.

Mostly as a backup means of notifications and communication between team members.

MM

Mark M.

Global Finance Shared Services Manager

1/2

Integration rating: 4.8 (15)

It's an easy way to keep everyone in the team in touch. Like a task specific directory. No more fumbling for names and contact details and memorizing who's in what project.

Being able to establish and run zoom meetings easily from the workspace is super beneficial to a team environment.

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Anonymous R.

Engineer

1/2
Stripe logo
Stripe

Integration rating: 4.8 (16)

Without Stripe integration I would not be able to automate my tasks so that new items are created when Stripe purchased are made.

JT

Jeff T.

Lead Designer

Integration rating: 5.0 (6)

Since monday.com is our main project management system, it's important for us to automatically push information from it into our main CRM, like ticket information.

SC

Santiago C.

Operations Analyst

GitHub logo
GitHub

Integration rating: 4.5 (6)

Our dev team needs github entries to be created when we create tickets within Monday

KA

Kyle A.

Operations Supervisor

Integration rating: 4.5 (4)

We use this for several Marketing campaigns included e-mail messaging and web page content creation

SM

Sean M.

Senior Marketing Specialist

Miro logo
Miro

Integration rating: 5.0 (1)

It is okay- I don't use on a daily, but others do on the team and they love it!

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Missy F.

Recruiting Specialist

monday.com customer support

What do users say about monday.com customer support?

Customer support rating:

We analyzed 190 verified user reviews to identify positive and negative aspects of monday.com customer support.

Widespread user sentiment highlights fast response times, often within minutes, from monday.com's customer support team.

A fair number of users praise the support team's friendliness, professionalism, and willingness to go the extra mile.

Multiple users value the 24/7 availability and the variety of helpful resources, including tutorials and a detailed knowledge base.

A limited number of users report slow or inconsistent response times, difficulty reaching support, and unhelpful or unclear answers.

Support options

Phone support
Email/help desk
Chat
24/7 (live rep)
Faqs/forum
Knowledge base

Training options

Videos
Webinars
In person
Documentation
Live online

To see what individual users say about monday.com's customer support, check out the review snippets below.

“All you need is your information and some creativity. And the best part, is that if you get stuck, their customer service team is there 24/7 to help you and their response time is typically no more that a few minutes.”

SC

Sheli C.

Medical Staff Services Coordinator

“I appreciate the high standard the Monday support crew have maintained over the last one year ,we get response to any query we send to the Monday support crew in less than fifteen minute at the worse.”

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Oscar T.

Engineer

“something I don't like about Monday is the customer service is a bit tedious for them to answer you since you have to send emails to schedule an appointment and that takes a lot of time, contacting customer service should be more practical, since it can cause you to stop tracking a project for a problem that would not take much time to solve, another aspect that I don't like is that for new users it can take a while to adapt, since it has its predefined menu, but it is not as customizable as it seems”

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Benn H.

Senior Information Technology Business Analyst

monday.com FAQs

Q. Who are the typical users of monday.com?

monday.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What is monday.com used for?

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space. The platform’s features include customizable workflow templates to manage anything your way, time tracking to meet important deadlines, automations to eliminate manual work, dashboards to gain valuable insights and know where things stand at a glance, and integrations with popular tools and apps to streamline processes.


Q. What are the benefits of using monday.com?

  • Enhances project delivery and resource management with AI-powered risk detection and real-time visibility across teams.
  • Streamlines sales and marketing processes by automating data entry, prioritizing deals, and centralizing communication.
  • Accelerates product development and engineering workflows through AI-guided sprints, developer assistance, and agile insights.
  • Improves customer service efficiency with automated ticket triage, instant resolutions, and a dynamic self-serve portal.
  • Offers customizable workflows and no-code automation, supporting cross-organizational consistency and fast onboarding.


  • Q. What languages does monday.com support?

    monday.com supports the following languages:
    Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish


    Q. Does monday.com support mobile devices?

    monday.com supports the following devices:
    Android, iPad, iPhone


    Q. Does monday.com offer an API?

    No, monday.com does not have an API available.


    Q. What level of support does monday.com offer?

    monday.com offers the following support options:
    Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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