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Knowledge Management Software with Online Forums

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Axero logo
4.5
(53)

Intranet software and collaboration solutions.

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Axero provides easy-to-use knowledge management software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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With Zoho Desk, create Multi-brand SEO friendly knowledge base articles on cloud for each of your brand to answer your customers FAQ's for faster answers and fewer tickets. This saves your team work on responding to simple questions, and leaves more time to help customers with tricky problems.

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Document360 logo
4.7
(202)

#1 Rated Knowledge base and Documentation software

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Document360 is an AI-powered knowledge base platform that enables users to create and publish self-service knowledge bases or help centers using documentation, categorization, editing, and branding tools like markdown support, version management and rollback, preview functionality, and more.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk offers a smart knowledge base for self-service that integrates seamlessly into its help desk software. It can be used internally by agents for quick resolutions, and externally by customers. Companies that use Zendesk's knowledge base software can reduce support costs by 50%.

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk helps businesses effectively document solutions using an easy-to-build and completely customizable knowledge base.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is the ultimate help desk and company knowledge management solution. It helps businesses create external and internal knowledge bases and offers many other must-have features. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-day free trial, no credit card required

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SolarWinds Service Desk logo
4.6
(570)

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

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Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

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Connecteam logo
4.8
(326)

Enhance employee management with the only all-in-one app

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Restrict outsiders from viewing company-sensitive information with a secure app that handles all file types and keeps them in-house.

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Bloomfire logo
4.4
(253)

Knowledge sharing & insights platform

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Bloomfire makes it simple to find and share knowledge across teams and organizations. By bringing all company knowledge into one secure, searchable platform, Bloomfire helps teams stay aligned, work efficiently, and make informed decisions.

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Supportbench logo
4.9
(97)

Supportbench: AI-Powered Enterprise Support Mastery

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Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations.

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Bettermode logo
4.8
(90)

All-in-one community platform for branded communities

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Powerful knowledge management solution that helps you bring in both crowd-sourced knowledge and content created by the internal team into a central knowledge hub. Promote self-service, enable personalized content discovery, and gain better customer insights. Get started free with your custom domain.

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eXo Platform logo
4.6
(116)

Digital Workplace Software

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Easily share information and build knowledge with eXo Platform and its collaborative knowledge management features.

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Clinked logo
4.8
(74)

White-label Client Portal & Collaboration Software

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Clinked is a cloud-based client portal & collaboration software. Allow clients, internal teams and project groups to efficiently work within branded, secure and intuitive workspaces. Increased brand recognition and productivity of Clinked will drive client retention and setup apart from competition.

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HappyFox Help Desk logo
4.6
(91)

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Jostle logo
4.4
(71)

Helping employees succeed. Anytime, anywhere, with ease.

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Jostle's the single place where everyone in your organization connects, communicates, and celebrates together. Anytime, anywhere, with ease. The result? Your culture comes to life, and each and every person is set up for success.

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Higher Logic Vanilla logo
4.4
(63)

Engage with Community

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Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands.

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Zoho Connect logo
4.3
(72)

Enterprise private social network

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With Zoho Connect, everyone in your network can pool in all the information they have on various topics, building your organization's or team's very own knowled

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SwipeGuide logo
4.4
(63)

CPG & Industrial Manufacturing

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Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline.

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Igloo logo
4.5
(39)

Multi-channel communication platform for internal discovery

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With solutions designed to make all that intelligence accessible to the right people, you’ll realize your organization’s untapped potential. Self-serve IT. Branding that’s finally on-brand. Compliance with a click. And a new standard for productivity.

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Deskpro logo
4.6
(37)

Customer service software you can depend on

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Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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UseResponse logo
4.6
(36)

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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ProProfs Knowledge Base logo
4.7
(28)

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base Software helps firms manage their business knowledge at a central location. It enables all the employees to come together and contribute to building and managing knowledge, which enhances collaboration and promotes a knowledge-sharing culture.

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Forumbee logo
4.9
(18)

Custom community forum creation tool

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Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more

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