App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Knowledge Management Software with Role-Based Permissions (2026)

Last updated: April 2026

Key features of Knowledge Management Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Knowledge Base Management: Reviewers appreciate customizable organization, easy article creation, and collaborative features for centralized, accessible knowledge storage. 94% of reviewers rated this feature as important or highly important.
Content Management: Users value flexible organization, customizable formatting, and efficient content creation and updating capabilities. 92% of reviewers rated this feature as important or highly important.
Document Management: Reviewers highlight easy document storage, sharing, and version control, along with seamless integration with other tools. 90% of reviewers rated this feature as important or highly important.
Text Editing: Users find text editing intuitive, with rich formatting options and real-time collaborative editing. 86% of reviewers rated this feature as important or highly important.
Access Controls/Permissions: Reviewers emphasize robust, flexible permissions to manage access levels and ensure data security. 85% of reviewers rated this feature as important or highly important.
Full Text Search: Users appreciate powerful search functionality for quickly finding information across large volumes of content. 84% of reviewers rated this feature as important or highly important.