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Knowledge Management Software with WYSIWYG Editor (2026)

Last updated: April 2026

Key features of Knowledge Management Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Knowledge Base Management: Reviewers appreciate customizable organization, easy article creation, and collaborative features for centralized, accessible knowledge storage. 94% of reviewers rated this feature as important or highly important.
  • Content Management: Users value flexible organization, customizable formatting, and efficient content creation and updating capabilities. 92% of reviewers rated this feature as important or highly important.
  • Document Management: Reviewers highlight easy document storage, sharing, and version control, along with seamless integration with other tools. 90% of reviewers rated this feature as important or highly important.
  • Text Editing: Users find text editing intuitive, with rich formatting options and real-time collaborative editing. 86% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers emphasize robust, flexible permissions to manage access levels and ensure data security. 85% of reviewers rated this feature as important or highly important.
  • Full Text Search: Users appreciate powerful search functionality for quickly finding information across large volumes of content. 84% of reviewers rated this feature as important or highly important.
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56 software options

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Document360 logo
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Document360 is an AI-driven knowledge management platform that empowers teams to create, organize, and share content effortlessly. With intelligent search, automated content suggestions, and analytics, it streamlines knowledge sharing and ensures easy access to critical information.

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KnowledgeOwl logo
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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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Vivantio logo

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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