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Free Knowledge Management Software

Last updated: April 2026

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105 software options

Slack logo
Category Leaders

A single place for team communication and workflows

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Free
Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

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Wix logo

Website builder & business management platform

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Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

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Free
Basic - from $29/month (billed annually) or $35/month (billed monthly) Advanced - from $49/month (billed annually) or $59/month (billed monthly) Expert - from $99/month (billed annually) or $119/month (billed monthly)

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monday.com logo

Project management software

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Free
Monday.com offers a free forever plan for up to 2 seats, after which pricing scales based on the number of seats, as well as functionality needed. Paid plans start at $9/seat/month, billed annually, for the Basic plan and include a minimum of 3 seats. Other plans are outlined below: Basic plan: starting at $9/seat/month billed monthly Standard plan: starting at $12/seat/month billed monthly Pro plan: starting at $19/seat/month billed monthly Enterprise: contact Monday.com for enterprise pricing 14 days free trial, no credit card needed. 30-day money back guarantee.

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Notion logo

Project and task management tool

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Free
Notion is offered across four pricing plans and scales with the number of features, outlined below: Free; Plus: $10/user/month (billed monthly) or $8/user/month (billed annually); Business: $18/user/month (billed monthly) or $15/user/month (billed annually); Enterprise: Please contact Notion directly for pricing information.

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Confluence logo

Remote team collaboration and knowledge workspace

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Free
Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month

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Freshdesk logo

Online helpdesk system and customer service software

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Free
It is available for $0 for 2 agents for 6 months

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Salesforce Service Cloud logo

AI powered customer service management platform

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Free
Starter Suite: $25 / user / month Professional: $80 / user/ month Enterprise: $165 / user/ month Unlimited: $330 /user/month Einstein 1 Service: $500 /user/month All plans are billed annually.

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JIRA Service Management logo

IT service platform for unified support

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Free
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.

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Flowlu logo
Category Leaders

Work automation and team collaboration in one platform.

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Free
Pricing applies to each user added to the workspace.

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Bitrix24 logo

All in one business management workspace

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Free
A 15-day free trial is available, and a free plan for starter business tools.

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Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

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Free
Yammer is available with Microsoft 365 Microsoft 365 E3 - $36.00/user/month (annual commitment) Microsoft 365 E5 - $57.00/user/month (annual commitment) Microsoft 365 F3 - $8.00/user/month (annual commitment)

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Document360 logo
Category Leaders

AI-powered knowledge base and documentation software

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Free
We have pricing plans to suit every stage of your business. Please contact us for more details.

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livepro logo

Knowledge management system

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Free
Pricing starts from $25 per user for the top tier amount of users. Pricing will increase for less users and descrease for more users as you scale up your contact center.

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Help Scout logo

Cloud-based customer support platform

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Free
Free trial available. Standard pricing starts at $20 per user per month. Standard: $25 user / month, or $20 user / month billed annually Plus: $40 user / month, or $35 user / month billed annually Company: $60 user / month billed annually Help Scout serves businesses from small to enterprise. Plans range from Free to keep everyone on the same page, to Standard for automation features and reporting, to Plus for advanced reporting & features designed for large teams. All Plans include 24x7 support, unlimited volume & storage, and 40+ third party integrations.

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Fusebase logo
Category Leaders

Collaboration and information management tool

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Free
FuseBase is free for individuals.

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Gist logo

AI-enabled customer communication solution

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Free
Pricing for the Support package is $9/mo per user. Our Growth suite is $24

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Hiver logo

Modern, AI help desk software built for fast teams.

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Free
Growth Plan: $25/user/month when billed annually. $35/user/month when billed monthly. Pro Plan: $55/user/month when billed annually. $65/user/month when billed monthly. Elite Plan: $85/user/month when billed annually. $95/user/month when billed monthly.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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Quip logo

Docs, tasks, & spreadsheet collaboration with built-in chat

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Free
Personal: Free Business: $30/month for 5 users - $12 per user per month after that Enterprise: $25 per user per month

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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Free
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $15 per seat per month. Service Hub Professional starts at $100 per seat per month. Service Hub Enterprise starts at $150 per seat per month.

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Nuclino logo
Category Leaders

Your team's collective brain

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Free
Nuclino offers a free plan for up to 50 items and 2GB total storage. Paid plans start at $6/user/month (billed annually) or $8/user/month (billed monthly) and include advanced features and additional storage.

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EisenVault logo

Document management and digital storage

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Free
Contact EisenVault for information on pricing.

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Bettermode logo

All-in-one community platform for branded communities

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Free
Enterprise: Contact Bettermode for pricing.

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eXo Platform logo

Digital Workplace Software

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Free
eXo Platform Enterprise Edition plans: Professional: $5 / user / month (Starting at 100 users) Enterprise: $6 / user / month (Starting at 300 users) Ultimate: $6 / user / month (Starting at 600 users)

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