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1CRM Logo

Doing Business, Better

Table of Contents

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Is this product right for your business?

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1CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2025

1CRM overview

What is 1CRM?

1CRM stands out as a CRM which includes a broad set of business management features, but is priced for Small/Medium business. Highly customizable and cost effective, 1CRM allows you to organize a large part of your business within a single web application, and access that information at any time or place.

Each edition (including the free Startup Edition) includes sales & marketing automation, full order & project management, service cases, 24/7 self-service portal & eStore, customizable dashboards, mobile access, and more.

1CRM integrates with many other tools such LiveChat, PieSync, Skype and RingCentral, Content Management Systems such as Typo3, WordPress and Joomla!, eCommerce Systems like Magento and WooCommerce, and Marketing Automation tools like HubSpot and Lead Guerrilla.

1CRM allows everyone in your business to collaborate effectively by sharing access to the same information within a single platform. Whether they are in the office or on-the-go, being able to easily access that information allows for a faster and more efficient approach to customer service.

Key benefits of using 1CRM

1CRM offers these key advantages over competitive solutions:

1) Professional Services Automation (PSA): Gantt charts, resource management & timesheets. See a real-time, color coded representation of all your project tasks in a timeline.

2) Complete CRM solution: Effectively manage your entire business within just one online platform. 1CRM includes full order & project management capabilities, email integration, contact management, and sales & marketing automation. Instantly access any lead/contact/account profile to find contact information, view your interaction history or upcoming opportunities.

3) So Many Integration!: 1CRM works with the products you love - integrating with over 40 popular products & services; such as WordPress, PieSync, Magento, Stripe, RingCentral, WooCommerce, Skype, Lead Guerrilla, LiveChat and DropBox.

4) Highly Customizable - 1CRM adapts to any industry with its uniquely flexible design. Customize your screen and print layouts, tabs, and language, while personalizing your dashboards & mobile experience to instantly access the information that matters most to you!

5) Free Edition - 1CRM's free 3 user Startup Edition contains the most features and functionality of any free CRM software on the market.

6) Cost effective Cloud or on-premise deployment available.

Starting price

15per user /
per month

Alternatives

with better value for money

1CRM’s user interface

Ease of use rating:

1CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(23)
5(32)

What do users say about 1CRM?

Users think 1CRM offers knowledgeable and helpful customer service representatives, and they find support responses fairly fast and robust in many cases. They say support is great and appreciate that the product often requires little assistance, which some find reassuring for ongoing use.

Some report that customer support can be slow or unavailable at times, and they feel that unanswered questions or minimal support can be frustrating. They mention inconsistency in support quality, with some describing it as unparalleled while others experience poor or nonexistent assistance.


Who uses 1CRM?

Based on 57 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Management Consulting
Information Technology and Services
Marketing and Advertising
Others

Use cases

Small Business CRM
CRM
Contact Management
Billing and Invoicing
Business Management

1CRM's key features

Most critical features, based on insights from 1CRM users:

Lead management
Sales pipeline management
Billing & invoicing
Customizable fields
Search/Filter
Reporting/Analytics

All 1CRM features

Features rating:

Interaction tracking
Segmentation
Sales reports
Calendar/Reminder system
Purchase order management
Projections
Project management
Product catalog
Pipeline reports
Performance metrics
Order management
Opportunity management
Online Forums
Multi-Language
Multi-Currency
Mobile alerts
Mobile access
Marketing automation
Lead capture
Purchasing & receiving
Quotes/Estimates
Real-Time notifications
Referral tracking
Reminders
Reporting & statistics
Role-Based permissions
Sales forecasting
Self service portal
Social media integration
Tagging
Task management
Territory management
Time & expense tracking
Workflow management
Access controls/permissions
Accounting
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Audit trail
Calendar management
Calendar sync
Client portal
Collaboration tools
Configurable workflow
Contact management
Contract/License management
Credit card processing
CRM
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Dashboard
Discount management
Document storage
Drag & drop
Email management
Email marketing
Email templates
Email tracking
Forecasting
Internal chat integration
Knowledge base management

1CRM alternatives

1CRM logo

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15

/user

Per month

Free trial
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Capsule logo
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1CRM pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Cloud Service (Startup)

15

/user

Per month

Features included:

  • 1 GB/User Storage
  • 300 Accounts
  • 750 Targets/Leads/Contacts
  • Host Country Choice
  • Standard 1crm Feature Set
  • Support & Updates

Cloud Service (Startup+)

23

/user

Per month

Features included:

  • 1500 Targets/Leads/Contacts
  • 1 GB/User Storage
  • 600 Accounts
  • Host Country Choice
  • Standard 1crm Feature Set
  • Support & Updates

Cloud Service (Professional)

33

/user

Per month

Features included:

  • 2 GB/User Storage
  • Host Country Choice
  • Standard 1crm Feature Set
  • Support & Updates
  • Unlimited Accounts
  • Unlimited Targets/Leads/Contacts

Cloud Service (Enterprise)

39

/user

Per month

Features included:

  • 2.5 GB/User Storage
  • Extended 1crm Feature Set
  • Host Country Choice
  • Includes Support & Updates
  • Unlimited Accounts
  • Unlimited Targets/Leads/Contacts

On-Premise Software (Startup)

0.00

Features included:

  • 300 Accounts
  • 750 Targets/Leads/Contacts
  • No Support or Updates
  • Standard 1crm Feature Set

On-Premise Software (Startup+)

17

/user

Per month

Features included:

  • 1500 Targets/Leads/Contacts
  • 600 Accounts
  • Standard 1crm Feature Set
  • Support & Updates

User opinions about 1CRM price and value

Value for money rating:

To see what individual users think of 1CRM's price and value, check out the review snippets below.

“But it does appear to be rich in features. And it has a very basic app to go with it, which looked like it was a good work in progress.”
AJ

Apple J.

Administrative and Finance Assistant

“Flexible, easy to use stable and excellent support. It is a well designed functional product with fantastic support.”
my

marcus y.

Director Research and Development

1CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars
Documentation

1CRM FAQs

Q. What type of pricing plans does 1CRM offer?

1CRM has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of 1CRM?

1CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does 1CRM support?

1CRM supports the following languages:
English, French, German, Italian, Spanish


Q. Does 1CRM support mobile devices?

1CRM supports the following devices:
Android, iPhone


Q. Does 1CRM offer an API?

Yes, 1CRM has an API available for use.


Q. What other apps does 1CRM integrate with?

1CRM integrates with the following applications:
authorize.net, HubSpot Marketing Hub, Microsoft Outlook, Adobe Commerce, WooCommerce, Dropbox Business, Lead Guerrilla, Zimbra Collaboration Suite, QuickBooks Online Advanced, Gmail, Remember The Milk, Google Workspace, WordPress, Twitter/X, SimplyCast, iCloud, Stripe, Salesforce Sales Cloud, Toodledo, GoTo Meeting, LiveChat, LinkedIn for Business, Meta for Business, QuickBooks Online, Google Calendar, Joomla, Google Maps, Xero, Evernote Teams, Operations Hub, Microsoft Word, Microsoft Excel


Q. What level of support does 1CRM offer?

1CRM offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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