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Pipeline CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A Sales CRM Built by Salespeople for Salespeople
Table of Contents
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Pipeline CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Pipeline CRM overview
What is Pipeline CRM?
What is Pipeline CRM? Pipeline CRM is a sales-first customer relationship management (CRM) solution designed to help small to mid-sized businesses streamline sales workflows, automate tasks, and close deals faster. With an intuitive interface and powerful automation, Pipeline CRM eliminates manual data entry, so sales teams can focus on selling—not administrative work. Our customizable sales pipeline provides real-time insights, allowing teams to track leads, monitor deal progress, and optimize their sales strategy. With features like the AI-powered Email Assistant, Smart Agenda, and built-in marketing automation, Pipeline CRM simplifies sales management while maximizing efficiency and revenue growth. Trusted by 9,000+ users in 60+ countries, Pipeline CRM is built to help sales teams work smarter, move deals through the pipeline effortlessly Get started with a 14-day free trial today and experience a CRM that your sales team will actually use!
Who uses Pipeline CRM?
Reviews for Pipeline CRM come from a wide variety of industries, including construction (9% of reviewers), computer software (7%), and financial services (6%). The most frequent use case for Pipeline CRM cited by reviewers is CRM (67% of reviewers).
What do users say about Pipeline CRM pricing?
Most reviewers indicate that Pipeline CRM delivers strong value for money, especially compared to pricier competitors, and they appreciate its reasonable pricing. However, some users report it can be expensive for new companies and find pricing basic.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Adaptability
Assistance
Tracking
Correspondence
Performance
Accessibility
Pipeline CRM’s user interface
Pipeline CRM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.0
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about Pipeline CRM?
Users think Pipeline CRM is easy to use, flexible, and well-suited for tracking deals, sales, and customer relationships. They find it helpful for organizing pipelines, managing contacts, and collaborating across teams, especially in small to medium businesses. They appreciate responsive customer support and the ability to customize reports and workflows. Some say the email integration and tracking features help keep communication organized and accessible.
They report limitations with advanced automation, reporting, and integration options, and note occasional slowdowns or clunky navigation with large data sets. Some mention that reporting and customization could be more robust for larger teams or complex needs.
Select to learn more
Who uses Pipeline CRM?
Based on 621 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Pipeline CRM's key features
Most critical features, based on insights from Pipeline CRM users:
All Pipeline CRM features
Features rating:
Pipeline CRM alternatives
Pipeline CRM
Starting from
29
/user
Per month
Zoho CRM
Starting from
14
Per month
Less Annoying CRM
Starting from
15
Per month
Maximizer CRM
Starting from
65
Per month
Pipeline CRM pricing
Pricing plans
Pricing details:
User opinions about Pipeline CRM price and value
Value for money rating:
Of 41 reviews that provide robust commentary on Pipeline CRM's price and value, 80% mention it in a positive light.
Most reviewers indicate that Pipeline CRM offers great value for money, especially when compared to more expensive platforms like Salesforce, Marketo, or Hubspot. They appreciate its reasonable pricing, which allows small businesses to access necessary functionalities without a large budget. Users think it is cost-effective, with many noting that it provides all the needed features at a much lower cost and barrier to entry. Some users report that it is affordable and offers various pricing models. However, a few reviewers mention that it can be a bit expensive for new companies and that pricing is basic.
, and
To see what individual users think of Pipeline CRM's cost and value, check out the review excerpts below.
Irene C.
Junior Executive & Marketing Assistant
Michael F.
Business Development Manager
Pipeline CRM integrations (72)
Integrations rated by users
We looked at 621 user reviews to identify which products are mentioned as Pipeline CRM integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 4.0 (1)
Integration rating: 1.0 (1)
Other top integrations
Pipeline CRM customer support
What do users say about Pipeline CRM customer support?
Customer support rating:
We analyzed 106 verified user reviews to identify positive and negative aspects of Pipeline CRM customer support.
Widespread user sentiment highlights prompt, knowledgeable, and personable customer support across multiple channels.
A fair number of users appreciate quick responses and real human interaction via chat or phone, resolving issues efficiently.
Multiple users value the thorough onboarding support and ongoing availability of the support team for training and troubleshooting.
A minority of users report inconsistent support quality, slow responses, or difficulties reaching support, especially for international clients.
Support options
Training options
To see what individual users say about Pipeline CRM's customer support, check out the review snippets below.
“Underlying all of this is the excellent support provided in the form of the knowledge base, video tutorials that are byte sized, and support agents who are knowledgable and personable. ”
David O.
Vice President, Global Education
“Customer service is the best because I can open a chat with someone any time during the day and my problem or question is solved or answered almost immediately.”
Donna G.
Sales Administrative Assistant
“Customer service is appalling, if they decide to get back to you it takes at least 24 hours, and the standard response is we've reset your password (which is not the fix). ”
Keisha D.
President
Pipeline CRM FAQs
Pipeline CRM has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using Pipeline CRM?
Close Deals Faster with Automation – Automate follow-ups, schedule tasks, and eliminate manual data entry with smart workflows
Gain Real-Time Sales Insights – Use highly customizable reporting and forecasting to track performance and improve decision-making.
Customizable CRM That Grows with Your Business – Adapt fields, workflows, and reporting to match your unique sales process.
Seamless App Integrations – Connect with essential tools like Zapier, Google Workspace, and email platforms to keep data in sync.
Best-in-Class Customer Support – 98% customer satisfaction rating, with live chat response times in minutes.
Q. Who are the typical users of Pipeline CRM?
Pipeline CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Pipeline CRM support?
Pipeline CRM supports the following languages:
English
Q. Does Pipeline CRM support mobile devices?
Pipeline CRM supports the following devices:
Android, iPad, iPhone
Q. Does Pipeline CRM offer an API?
Yes, Pipeline CRM has an API available for use.
Q. What other apps does Pipeline CRM integrate with?
Pipeline CRM integrates with the following applications:
Pabbly Connect, Dialpad, CallRail, Microsoft Outlook, ZoomInfo Marketing, Aircall, RightSignature, Finder.io, FullContact, Formstack Forms, 123FormBuilder, Breeze, Zapier, Bedrock Data, Google Docs, Gmail, Google Workspace, Trello, Google Drive, Paycove, Lime Connect, Elementor, ActiveDEMAND, Geckoboard, Gravity Forms, Help Scout, UpLead, JustCall, Bitium, Callmaker, Vonage Business Communications, RingCentral Engage Voice, LinkedIn for Business, QuickBooks Online, Google Calendar, Kixie PowerCall, Yesware, Mailchimp, Asana, Operations Hub, Microsoft Excel
Q. What level of support does Pipeline CRM offer?
Pipeline CRM offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
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