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SurveyMonkey Features

Features Summary

Functionality

4.5

/5

8.8K

Total features

52

7 categories

SurveyMonkey features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Benchmarking
CRM
Collaboration Tools
Commenting/Notes

Common features of Survey software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
CRM
Conditional Logic
Customer Segmentation
Customizable Branding

Price starts from

25

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

8.8K

Price starts from

25

Per month

visit website

Total Features

52

Unique features

  • Customizable Questions

  • Support Audio/Images/Video

  • URL Customization

  • Survey Builder

Functionality

4.2

/5

5.5K

Price starts from

20

/user

Per month

visit website

Total Features

202

Features in Common

32

Unique features

  • Statistical Analysis

  • Tagging

  • Prospecting Tools

  • Appointment Management

Functionality

4.3

/5

2.4K

Price starts from

18

/user

Per month

learn more

Total Features

120

Features in Common

27

Unique features

  • Inbox Management

  • Gamification

  • Dashboard

  • Single Sign On

Common SurveyMonkey comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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If you report to multiple people Dashboard feature is a must have solution.

Reviewed 20 days ago

We have been using software for the last 7 months. Due to the nature of our field of expertise, stakeholder involvement has a major role in policy-making processes in higher education management. To be able to organise all surveys and polls in a single platform and to be able to report from multiple surveys in simple but effective dashboards is the selling point of Surveymonkey. As we design and implement surveys for our activities like online trainings or meetings, Surveymonkey helps us create different dashboards for the moderators to see their specific feedback without any hassle. We started implementing some quizzes to the system recently, and feedback from the test takers is very good.

Pros

Surveymonkey all in one survey tool for small enterprises and institutions. Reporting tools is unique among their alternatives. The ability to create custom dashboards for different users or managers is one of the key selling points of the software. You can create quick dashboards in minutes with the specific filtered points of the survey showing only desired parts of your survey. The best part of the dashboard is they are live and updated as survey takers take the survey. As some high-level staff may require instant reports, PDF and PPT reporting is a very effective and quick way to feed that kind of need.

Cons

Branding tools need to be improved. The ability to install your own fonts would be a great add-on. Accounts are accessible through two concurrent PCs. It is sometimes a nuisance to access the system from a new PC. Exam features are quite limited. Exam reporting and dashboard features must be added.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Evolved Over the Years, Survey Monkey Still Delivers

Reviewed a month ago

We are using Survey Monkey to acquire customer data at various outside events in order to make overall decisions based on user trends.

Pros

It's interface is very easy to work with and train others on. Results are shown (for admins) in a clear and concise manner and easy to digest and download. Over the years Survey Monkey has kept up with the times and evolved their platform to still be one of the world's leading survey / poll generating platforms.

Cons

One of the main reasons we tend to use other survey platforms other than Survey Monkey is when we need to do something specific (usually graphical) in the UI and we aren't able to. Other times (in the past) we've run into the situation where Survey Monkey wanted to charge us extra for something we felt should have been included. However, these cons are minimal in the grand scheme of things.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Survey Monkey - the only tool for all your survey needs.

Reviewed a month ago

When our team wanted to collect a lot of answers to review questions and that too anonymously, the first thing that came to our mind was to use this survey monkey as a tool.

Pros

The customisation features. We can literally change and adopt to everything that is of our need.

Cons

As a user of survey monkey, I sometimes feel - the features of user-management control is better given to the user. As a fact, there is the link that gets generated - can we include private controls to it??

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SurveyMonkey simplifies the survey procedures greatly

Reviewed 20 days ago

SurveyMonkey is one of the most popular software for collecting information from customers, employees, professionals from different fields.

Pros

The setup process is very fast. Also there are a lot of templates for your surveys. Most respondents are familiar with this software, so it's easier for them to fill surveys using SurveyMonkey.

Cons

You can't do much if you use free plan of SurveyMonkey. You need to pay extra to get more features to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Intuitive Survey Software

Reviewed 24 days ago
Pros

I love how easy and intuitive this software is. Building out surveys is a piece of cake. Additionally, I love some of the newer features such as the question banks that provide great standard questions to ask!

Cons

The only challenge I run into currently is the sign on system. My plan is limited to one registered device but I work hybrid so right now I can't access my account on the days I'm at home. hopefully they will change this setting soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to setup and integrate, exceptional survey forms

Reviewed a month ago

Very satisfactory, no prior issues or problems.

Pros

What I loved the most is the simplicity of survey form setup and integration with a WordPress website. We were able to implement the form easily and start collecting feedback. The analysis tools are also great and helpful.

Cons

Perhaps a simplified panel with single feature data would be interesting, after white labeling it for clients.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Advance Survey creation and collection software at a reasonable price

Reviewed 8 months ago

SurveyMonkey met our required needs, which was running a semi-anonymous internal survey for approximately 100 employees. The survey in question was large enough that it could potentially take up to an hour to complete and we were able to make full use of the built in skip logic to allow the submitters to avoid entire sections that did not apply to them. The cost was also extremely reasonable for what was being offfered.

Pros

SurveyMonkey offered all of the features our company required in order to run a employee supervisor satisfaction and evaluation survey at a reasonable price. Our primary requirement was the ability to run the survey semi-anonymously so that we could track who responded to the survey without linking response data to a particular submitter and SurveyMonkey handled this perfectly. Additionally the ability...

Cons

While most of the features are easy enough to use that a none technically included user could handle most of the creation, issuing, and analyzing process there were some areas that required our IT personal to provide advice and assistance. Mostly this was due to the language used to describe certain features not being intuitive enough. While most things were very straight forward the skip logic and collector logic required some experimentation in order to fully determine how they would behave since we found the descriptions to be to ambiguous.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy and Cost Effective

Reviewed a year ago

Overall, I highly recommend Survey Monkey for quick and easy survey creation. Even at the free version level, there are a variety of quality features that will make this program very useful for both collecting and analyzing data. The interface is incredibly user friendly, and when used in tandem with the mobile app, this product is very convenient and effective for basic survey needs.

Pros

The Survey Monkey platform gives you a variety of ways to customize your surveys, including multiple choice, short answer, and true/false. It also allows you to easily duplicate previous surveys so that you are not re-creating templates you wish to use regularly. The platform also provides excellent analytics for reviewing responses and trends so that you can better understand and track the results of your surveys. The option to make surveys anonymous is also extremely beneficial for more sensitive topics. The best part is, all of this functionality is available through the free version of the platform. The mobile app is also incredible accessible and easy to use.

Cons

The ability to truly customize your survey (logs, fonts, footers, etc.) is strictly reserved to paid subscriptions. The free version of the application gives you up to a maximum of 10 questions, so unless you want to pay the monthly fee, your surveys need to be very concise. For business use, a monthly subscription requires a minimum of three users at $25 per user. This cost adds up quickly, so unless you are implementing surveys very regularly, you may not see the full value.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Aesthetically pleasing, effective, and highly customizable

Reviewed 2 years ago

Overall, I'm highly satisfied with SurveyMonkey for our organization's needs. Working for a social organization, our marketing efforts deviate from the standard corporate or business needs. One of our biggest efforts is receiving feedback from programming or educational content and SurveyMonkey has been instrumental in allowing us to do that.

Pros

Having used other products similar to SurveyMonkey, I can safely say that SurveyMonkey is one of the most aesthetically pleasing. Its customization allows for branding and personalizing forms to keep marketing efforts in-line with brand standards.

Cons

To have access to more robust analytics, it requires a higher paid plan, which is unfortunate. Paying for a mid-tier option, it feels like those analytics should be included.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Data Collection and Analysis Master

Reviewed 2 years ago

It has simplified to a great extent on how we gather information from our customers and employees. It has improved on time taken to complete a research topic, materials needed for the task, saving costs and accuracy of collected data.

Pros

The first beautiful thing I like is that their website and the mobile application are very responsive and have a great user interface that enables us to complete tasks in a short period of time. On features, I am impressed that it gives me well made templates on how i want my questionnaire to look like. I do not need special designing skills as everything is already set and I just need to input my...

Cons

The only time I had troubles was when i was using the mobile application to create a questionnaire and I closed the app before completion. All my work was lost as it did not save it automatically and I had to start again. Another problem is that it does not allow work to be done offline.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Leading Survey Software on the Market

Reviewed 2 years ago

Overall, we are very pleased with how SurveyMonkey helps us successfully tackle a wide array of tasks. The product is so incredibly customizable which allows it to be reconstructed to help us with everything from weekly surveys to determine lunch orders for employees, to satisfaction surveys, to focus group surveys, to product questionnaires, and more. The greatest value SurveyMonkey provides any business is time-savings. The product makes survey creation, distribution, results tracking and collection, and analyzation quicker than any manual labor or combination of other softwares.

Pros

Much like with any product or software, ease of use is the most important pro because it defines the entire user experience. SurveyMonkey's ease of use and compatibility with a variety of systems and softwares earn the product an A+. After a few login's and explorations of the software, it quickly becomes apparent that the design of this product is well-thought out and strategic. The flow from between...

Cons

More than any other product or software I have ever reviewed, SurveyMonkey has the fewest cons. Truthfully, from our experience with the software, there really are no stand-out cons that we've been unhappy about. When having to thoroughly consider all aspects of the product, I'd say the greatest con is the cost of the product. We operate on a business plan that charges per user with a minimum requirement of 3 users per plan. I'd like to see plan options with preset amount of users that would offer better rates. The cost of the Personal Plans are much much worse and mostly require annual payments versus monthly which locks you in for one year and I think the lack of flexibility there is SurveyMonkey's biggest upset. I'd hardly ever consider their use for personal at their current costs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's free, and the known and rusted name helps you get better results.

Reviewed 2 years ago

Businesses and non-profits need feedback, and SurveyMonkey is a free, easy, and efficient way of getting that feedback, and putting it into an analyzable form you can use. Having the ability to track your data and responses, chart them, even download your results, is invaluable for those who use member / customer / client feedback. In a non-profit for example, sending an email to people who didn't renew their membership to ask why they didn't renew was able to give us valuable information. We learned that some of the reminder mailings were not reaching the right people. By making some adjustments and making sure we always had correct contact information on file, we were able to drastically increase membership retention numbers.

Pros

It's free. That is the main appeal to me when I ran a small business, and also when I was involved with non-profit organizations that don't have a budget for professional surveys. Survey Monkey has been around for over a decade (maybe even over fifteen years?) and it is a well-known name in many industry circles, certainly in the non-profits I worked with. People are much more willing to click on...

Cons

It's hard to complain about free software. With all free software, there are limitations you don't get in the paid versions, which is to be expected, and I have no complaints about that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Benchmark Solution for Survey Creation Comes with a Price

Reviewed 3 years ago

I've had nothing but wonderful experiences working with Survey Monkey. Whether it be the ease to make professional looking survey with from scratch or using their amazing library of temples, the effortless collection of responses from your surveys whether they have been posted on your website or or embedded in social Media platform, or the dynamic looking reports you can create literally with a push of a button, this a wonderful yet slightly expensive survey solution .

Pros

This is hands down the best and comprehensive survey creation, tracking, and monitoring Solution out there, and there are many to choose from. Others might feature some gimmick that can't be found within Survey Monkey, but none of the others come with such a robust set of features and tools.

Cons

It's not cheap. And don't go expecting to get back with a free trial or limited plan, unless who want to be frustrated? From utilizing their amazing library of templates to monitoring any size volume of responses to utilizing their recruiting and panel services when you're short on time but need results, you want to make sure to not cheap on the plan select.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Professional Survey Creator

Reviewed 4 years ago

Survey Monkey has benefited the company that I work for because it allows us to quickly create surveys that are professional and that make it easy for people to respond. The feature that allows you to filter responses has been one of the most beneficial for my company as it helps us to ensure the people that respond to our surveys are the intended audience. For example, if we want to survey supervisors,...

Pros

The thing about Survey Monkey that I like best are its survey templates. Survey Monkey has so many templates of surveys that are professionally built and designed. The questions that are in the templates are diverse, educated and are all designed with the purpose of the survey in mind. Each question in the templates have its own purpose and is important for the bottom line. I like that if you want to use a template but don't want a specific question or you want to add an additional question or edit an existing question - you can. Survey Monkey's templates are fully customizable.

Cons

I do not like that the Survey Monkey logo and branding appear on all surveys that you create with Survey Monkey. The branding even appears in most of the paid versions of Survey Monkey. I think that - especially if you are paying for an account, that you should be able to opt-out of having the Survey Monkey advertising or branding on your surveys. This is important because when you distribute a survey,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The original easy to use tool, now with a ton more features and functionality.

Reviewed 9 months ago

Overall SurveyMonkey is still our go-to tool for measuring employee experience and receiving feedback, while the simple visualizations of our data has proven to be a big bonus in analyzing the data to make decisions around which actions to take to action the data.

Pros

The SurveyMonkey tool has evolved from its original format to grow exponentially in the number of features it offers, but has maintained its core value proposition which has always been ease of use. Understanding the layout and how to build surveys is easy and straightforward, and a quick search of the help materials can explain more intricate functionality that you may want (such as customization and survey logic.) From there SurveyMonkey has evolved to include excellent dashboards to visually display and share the live survey results with others. This feature is especially useful for providing senior leaders insight into the data without having to send around static documents that may change as more responses are received.

Cons

The licensing and pricing structure can initially be confusing and the way individual user data is stored makes it difficult to move from multiple small accounts to a large enterprise account without a lot of consolidation work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service and an excellent application platform!

Reviewed 8 months ago

SurveyMonkey The reporting may be simple to use, read, study, or defloration to the extent desired. The response time might be excellent, and the survey parameters and progress bar are also useful. Very quick and simple to view insight. Apply is even better than my concept of the ideal scholarship management program. I never expected we'd be able to get that much in such a small box, and that's just the "light" version. Students could complete their applications online, staff could check the status of each application, and the review committee was able to accomplish their grading jobs quickly. Everything is at one spot. It appeared like it was built for us because it was so rational and we were able to adjust to it so quickly. That's fantastic!

Pros

For our applicants, SurveyMonkey Apply makes the application process simple. Our internal team finds the review procedure to be painless. For numerous of our specialized programs spanning various sites, the payment integration is obvious. On accepted applications, we were also able to integrate with additional platforms. The Reports feature is fantastic. Customer service is excellent, with quick responses.

Cons

All vital information should auto-fill on the new application if an applicant has used the software in prior years for any of my programs. (Name, Organization, Address, Phone, Email, EIN, and so forth.) If I develop a program in the SANDBOX, instead of having to rebuild it, I should be able to transfer it to the live site after it's finished. There should be a way to bypass the need of having a confirmed email address.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Does it's Job, but not always the job you want

Reviewed 2 years ago

Overall I think Survey Monkey is a great tool for those doing general surveys, market research, customer research and some evaluation feedback. However for those looking to do actual data mining- I would go with a more sophisticated system like Qualtrics.

Pros

Survey Monkey is an easy platform to use. Many questions are already built into the program if you need them. The platform is user-friendly and allows for different formats of questions. It also allows you to add logic (ie: if they answer this, then go to that) formats. You can also add design elements so that you can brand it to your company. Sending out the surveys is also made simple, in that you can send a link, load a group into the program or a variety of other methods.

Cons

I have a problem with this software when it comes to analyzing my results. For one, I do not like the options they give you around exporting the data. I wish their was more customization around this. Especially when I have very specific data I want to compare, the .xls is formatted in a way that I have to go in and edit each individual question. I wish I could choose exactly the data I want to export...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Useful, but awkward

Reviewed 3 years ago

Overall, a great option to allow many people to have the desired input at their convenience.

Pros

People can use this online immediately. The survey setup user may need a minute to decide how to lay out their survey with the limite options available, but actually creating the surveys can start right away. Respondents don’t have to sign up for anything, which means an excellent response rate. The survey options allows for open-ended responses, which many other programs do not. You can also limit answer choices, and determine if a question requires an answer or can be skipped. The program will let you determine if the survey closes out at a certain time, or after a certain number of responses, or after all invited respondents have answered. An email notification updates the surveyor on the status of responses.

Cons

An option to rank answers would be a huge advantage, letting the surveyor determine whether all answers need to be included in the ranking. (“Of these 5 entrees, please rank your choices, making an ‘x’ for any that are not options for you at all.”) A preset “scheduling survey” option would be very useful, especially if it allowed ranking of answers. I personally use SurveyMonkey most often to help...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Surveying Made Easy!

Reviewed 2 years ago

I used SurveyMonkey to conduct a Market Research Study on the Behavior of Customers Towards Buying of Earphones. The questionnaire prepared was further improved by the suggestions which helped me develop a more crisp survey and provided results in a good looking manner that was pleasing to look at. Adding logic based questions reduced manual work and helped me keep the survey concise.

Pros

1. Allows you to separate collection methods and provides results separately which is a boon if you need to test the customer behavior across segments 2. Multiple Layouts and Quick Suggestions on questionnaire design and type 3. Mobile app makes analytics easier 4. Allows survey filling even without internet 5. Allows use of 'logic' a feature absent in a lot of other survey service providers, which helps in adjusting survey to the different choices of customers. 6. Shows time taken to complete the survey in analytics which helps plan surveys

Cons

1. When the paid version expires, limits access to even the questionnaire and analytics that a person had made and distributed making it difficult at times to go and check previous data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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For Businesses Wanting to Learn from Their Customers, SurveyMonkey Can Help!

Reviewed 7 months ago
Pros

The best feature of SurveyMonkey is how customizable everything is. Right down to the little details, like placing our company logo onscreen, or how you can review what edits will look like on mobile devices versus PCs. In the many years that our RV park has used SurveyMonkey, we've never found there was something we could NOT do with it. Instead, we regularly find ourselves coming up with new ideas for our guest survey based on the feature suite and updates.

Cons

If there is an of SurveyMonkey to not enjoy, it is that certain advanced features are locked behind different tiers of services. However, all the rate plans are reasonably priced, and honestly, every analytics software on the market has the same practices.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Free version has limitations but gets the job done

Reviewed a year ago

I have used survey monkey for nonprofit and for-profit business purposes. In both experiences I found participant interaction and completion to be quite steady thanks to the attractive UI. Were I to create surveys on a regular basis I would probably find myself coughing up the cash so I could keep the data and run a variety of reports. The data is solid, but keeping it with the free version is difficult.

Pros

This app provides more options than other free counterparts like Google. It’s also for more aesthetically pleasing ‘s and I found clients more likely to participate with a survey monkey survey than others.

Cons

Exporting data is difficult with the free version. They also don’t maintain the information in their database past a certain number of months. It’s not impossible Since members can pay for more features, but free sole proprietor who can’t afford a pricey subscription it can be rather limiting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Powerful Yet Simple Method to Survey Your Offering

Reviewed 3 years ago

Very easy and straightforward to use. You don't have to make your surveys complex. However, it allows you to get to a deeper level if need be.

Pros

I'm developing an online retailing presence for physiotherapy and wellness. And I've used Survey Monkey in every step of our company's development. From market surveys of our logo, to product-quality feedback, Survey Monkey was incredibly helpful when it came to acquiring the data we needed to streamline and tailor our offering, and eventual launch. There are many features that make this software...

Cons

There is none I can think of. We've used this software since the beginning of our inception and we're continually using it for our many projects.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The type of survey that's painless to make and painless to take!

Reviewed 2 years ago

10/10- would recommend. I have always been satisfied with the ease of creating a survey, and SM often gives recommendations to make your survey even better. It's easy to send out the survey via. hyperlinks to the URL, but they have several options if you're willing to pay for them. Also, the overall design of the software is easy to navigate and user-friendly. I have never had any issues with this program. It takes you through the whole process relatively pain-free: from creation to distribution to analysis to presentation. Very happy with my experiences with SurveyMonkey.

Pros

It's intuitive and easy to use. Not only are things easy to customize, but their templates are helpful as well. There are often times when Survey Monkey suggests questions that I hadn't thought to ask! One thing I particularly appreciate is how Survey Monkey (SM) provides the types of statistics that help inform the quality of your survey. If you have asked too many open ended questions, or made the...

Cons

Only a few complaints. - The "delete" or "undo" buttons can be confusing to find in various components of the survey creation. There are other useful tools that can be hard to find in your survey because of the vast amount of options available on the site. - I wish there was a way to select multiple questions and duplicate them. You can only duplicate one question at a time, and that can be painstakingly...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Survey Monkey - Needs some improvement

Reviewed a year ago

Technically this is a great product but the customer service and support side of things is just awful. At one point it felt like a ghost business. If there is a phone support number I could never find it. Email response takes days and sometimes weeks. Use the product but hope you do not need support.

Pros

Nice customisation available. Applying our own branding was fairly easy. Completing a survey as a user feels slick and snappy.

Cons

I needed to deploy this via API. To get the survey results relied on Webhooks. That took me awhile to get right. What I truly found frustrating was the cap on API calls (500). To lift the cap meant taking our account to a commercially unacceptable price. Five times our existing plan to double our API. Calls. In addition it took weeks to hear back from customer service. They only got in touch after I went public on Facebook.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best tool for surveys and information gathering

Reviewed 2 years ago

As a DevOps engineer in health care organization, we frequently seek feedback from stakeholders/customers on our product, SurveyMonkey is the best tool to get the quickly feedback from customers so that we can improve our product in next iterations.

Pros

This is the best tool for gathering the customer/stakeholder requirement. As an agile this is most efficient way to collaborate with stakeholders to get feedback on product increments.

Cons

Over all the website / survey page look OK however User interface has to be more eye soothing. Most of the time I have seem, surveyMonkey emails are residing in spam/junk folder in my outlook. As compared to other survey tools I don't see Survey Monkey has any such cons.