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Customer Engagement Software for Freelancers (2026)
Last updated: March 2026
276 software options
Sponsored
EZ Texting
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS Marketing That’s Easy to Use & Impossible to Outgrow
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Tremendous
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital rewards and payouts platform
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Quizell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn personalized product recommendations into sales!
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Preferred Patron Loyalty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
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Giftbit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital rewards for seamless incentive programs
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Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
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Zoho CRM Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
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Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
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Alchemer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
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CleverTap
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
User Retention Platform for High-Growth Mobile Apps
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Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
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LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
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Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
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ReviewInc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Read more about Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile messaging platform
Read more about Viber
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management & scheduling for SMBs and enterprise
Read more about Hootsuite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ignite customer engagement
Read more about Text Request
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
Read more about Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Read more about Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based webchat assistant for business conversations
Read more about Birdeye