App comparison
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Free Customer Engagement Software
Last updated: March 2026
171 software options
Sponsored
Tremendous
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital rewards and payouts platform
Use of the Tremendous platform is free. Pay only for the rewards purchased.
Read more about Tremendous
Quizell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn personalized product recommendations into sales!
With our smart quizzes, you can easily make your potential customers answer a couple of predefined questions that will clarify their needs and will show them the most appropriate product.
Read more about Quizell
Preferred Patron Loyalty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Packages starting as low as $29/mo
Read more about Preferred Patron Loyalty
Giftbit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital rewards for seamless incentive programs
Free to sign up, and no subscription fees. Pay the total face value of the gift card you want to send. You will gain back 50% of any unclaimed offers. For the Visa Incentive Card, you pay the total face value per digital card and the total face value plus $4.95 per physical card. Contact us for more information about API integration pricing.
Read more about Giftbit
Alchemer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Alchemer pricing is based on your business needs, as follows: Self-Service Survey Software - Collaborator: $55 per user per month, $315 per user per year - Professional: $165 per user per month, $1075 per user per year - Full Access: $275 per user per month, $1895 per user per year Enterprise Feedback Platform - Contact Alchemer for pricing information Voice of the Customer and CX Automation - Contact Alchemer for pricing information
Read more about Alchemer
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details
Read more about Slack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile messaging platform
The application is available for free of cost.
Read more about Viber
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
Typeform offers a range of flexible pricing plans designed to scale with teams of all sizes. Core Plans Typeform’s Core plans are built for all teams looking to create interactive, high-performing forms. Basic: Create interactive AI forms that connect to your workflow. Ideal for individuals and small teams getting started with data collection. Plus: Make your AI forms more beautiful and on-brand. Includes removal of Typeform branding and expanded customization options. Business: Analyze performance with AI and do more with your data. Designed for data-driven teams requiring advanced analytics and higher response limits. Specialized Team Plans Typeform offers tailored solutions for specific departmental needs to streamline specialized workflows: Growth Pro: Created for marketing teams. Automate and streamline their marketing workflows, with advanced integrations and conversion tracking. Talent: Created for HR teams. Improve your employee experience with best-in-class AI, video, and automation features. Enterprise For scaling teams: Unlock limitless growth with advanced features and support. Our Enterprise tier provides organization-wide security, dedicated account management, and custom volume limits to support large-scale operations.
Read more about Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Basic: $14.99/user/ month (paid monthly) or $12.29/user/month (paid yearly) or $10.79/user/month (paid biennially) Growth: $49.99/user/month (paid monthly) or $40.99/user/ month (paid yearly) or $35.99/user/month (paid biennially) Pro: $79.99/user/month (paid monthly) or $65.59/user/ month (paid yearly) or $57.59/user/month (paid biennially)
Read more about EngageBay CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Free Pro plan (survey): Free for life Pro plan (survey): $39/month Pro Max plan (survey) : $49/month Enterprise plan (survey): Contact vendor for pricing SogoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
Read more about Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Rewards that are easy to give and awesome to receive!
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Starter Suite: $25 / user / month Professional: $80 / user/ month Enterprise: $165 / user/ month Unlimited: $330 /user/month Einstein 1 Service: $500 /user/month All plans are billed annually.
Read more about Salesforce Service Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Hotjar offers three products Observe, Ask, and Engage products, offered at different plans and prices. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing
Read more about Hotjar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Powerful CRM for Growing Teams
Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.
Read more about Spotler CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Find ideal prospects and convert them into customers.
Apollo.io is available across three pricing tiers, see below or find out detailed information here: https://www.apollo.io/pricing Free: $0/month - always Free Basic: $49/month Professional: $99/month
Read more about Apollo.io
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Delivers reliable email at scale for businesses
Free Plan: up to 100 emails per day. Paid plans available beginning at $14.95/mo.
Read more about SendGrid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Design and automate business workflows in minutes.
Starter: Free - Recommended for small teams, startups, freelancers, and students who need to organize their tasks Business: $25/user/month - Recommended for mid-market teams needing to centralize and scale business processes Enterprise - Recommended for organizations that need enterprise-level security, control, and support to manage complex or connected business processes Unlimited - Recommended for organizations that need unlimited power to error-proof their Enterprise processes
Read more about Pipefy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your Business Data OS
Formaloo offers 4 pricing plans. Free: $0 per month for unlimited records, 50MB Cloud storage, and API, Webhook & 3,000+ integrations. Plus: $9 per member/month for unlimited members, 2GB Cloud storage per team member, and workflow automation, logic, calculator, 30+ advance fields & blocks, accept payments. Pro: $19 per member/month for custom branding, 10GB Cloud storage per team member, and admin tools, permission options & security controls, download and publish mobile apps, custom domains, custom CSS & JS, custom emails. Enterprise: To receive an accurate quote, contact Formaloo directly. Formaloo also provides special plans for nonprofit and education organizations.
Read more about Formaloo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one conversion optimization suite for website owners
Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan.
Read more about Lucky Orange
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Contact Qualtrics for pricing information.
Read more about XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
- Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing
Read more about Missive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Proof Solution for eCommerce, marketing, and SaaS
https://wisernotify.com/pricing/
Read more about WiserNotify