Customer Satisfaction Software with Real Time Data

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
33 apps

Genesys Cloud   

99
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteAdd to compareCompareRemove app
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteCompare

Zendesk   

2,374
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteCompare

SightMill   

4
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill
Visit WebsiteAdd to compareCompareRemove app
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill
Visit WebsiteCompare

SoGoSurvey   

624
Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
Visit WebsiteAdd to compareCompareRemove app
Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
Visit WebsiteCompare

Custify   

25
Customer success solution for SaaS businesses
Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring revenue model. Key features include KPI tracking, activity creation, task assignment, client communications, and audience segmentation. Read more about Custify
Visit WebsiteAdd to compareCompareRemove app
Customer success solution for SaaS businesses
Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring revenue model. Key features include KPI tracking, activity creation, task assignment, client communications, and audience segmentation. Read more about Custify
Visit WebsiteCompare

Simplesat   

57
Simple customer satisfaction surveys for SMBs
Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email. Read more about Simplesat
Visit WebsiteAdd to compareCompareRemove app
Simple customer satisfaction surveys for SMBs
Simplesat is a cloud-based customer satisfaction survey solution which lets users setup one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email. Read more about Simplesat
Visit WebsiteCompare

CloudTalk   

133
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
Visit WebsiteCompare

BirdEye   

292
Online reputation management
Effortlessly connect with your customers through BirdEye's online survey and review software, engaging at the right time, in the right channel. With automatic alerts, you can respond to reviews instantly to solve problems before they become problems. Seamlessly measure the experience you deliver. Read more about BirdEye
Visit WebsiteAdd to compareCompareRemove app
Online reputation management
Effortlessly connect with your customers through BirdEye's online survey and review software, engaging at the right time, in the right channel. With automatic alerts, you can respond to reviews instantly to solve problems before they become problems. Seamlessly measure the experience you deliver. Read more about BirdEye
Visit WebsiteCompare

Intouch Insight   

10
Solutions for improving CX operational performance
This robust survey tool helps you collect and measure customer and employee feedback, and track other business KPIs including CSAT and NPS in real time. Read more about Intouch Insight
Visit WebsiteAdd to compareCompareRemove app
Solutions for improving CX operational performance
This robust survey tool helps you collect and measure customer and employee feedback, and track other business KPIs including CSAT and NPS in real time. Read more about Intouch Insight
Visit WebsiteCompare

LiveAgent   

925
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Visit WebsiteCompare

Dimelo  

2
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Learn moreAdd to compareCompareRemove app
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Learn moreCompare

Crowdtech  

1
Market research solution for organizations
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution. Read more about Crowdtech
Learn moreAdd to compareCompareRemove app
Market research solution for organizations
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution. Read more about Crowdtech
Learn moreCompare

Nicereply  

263
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply
Learn moreAdd to compareCompareRemove app
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply
Learn moreCompare

SurveyGizmo  

269
We put feedback in the hands of those who can take action.
SurveyGizmo helps you collect the best Customer Feedback from any source, simply and without hidden costs. We make it easy for you to collect feedback, connect it across your business, and integrate it into the systems you already use. We put feedback in the hands of the people who can take action. Read more about SurveyGizmo
Learn moreAdd to compareCompareRemove app
We put feedback in the hands of those who can take action.
SurveyGizmo helps you collect the best Customer Feedback from any source, simply and without hidden costs. We make it easy for you to collect feedback, connect it across your business, and integrate it into the systems you already use. We put feedback in the hands of the people who can take action. Read more about SurveyGizmo
Learn moreCompare

Feedier  

119
Gamified customer engagement & feedback collection tool
Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions. Read more about Feedier
Learn moreAdd to compareCompareRemove app
Gamified customer engagement & feedback collection tool
Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions. Read more about Feedier
Learn moreCompare

SmartSurvey  

70
Online survey & questionnaire tool
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys. Read more about SmartSurvey
Learn moreAdd to compareCompareRemove app
Online survey & questionnaire tool
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys. Read more about SmartSurvey
Learn moreCompare

Praiseworthy  

37
Employee recognition & individual feedback management
Praiseworthy is a feedback management and employee recognition tool for customer facing teams with survey distribution, feedback collection, and reporting. Read more about Praiseworthy
Learn moreAdd to compareCompareRemove app
Employee recognition & individual feedback management
Praiseworthy is a feedback management and employee recognition tool for customer facing teams with survey distribution, feedback collection, and reporting. Read more about Praiseworthy
Learn moreCompare

SurveyMonkey CX  

48
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX
Learn moreAdd to compareCompareRemove app
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX
Learn moreCompare

GetFeedback  

40
Send better surveys. Collect better feedback.
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback
Learn moreAdd to compareCompareRemove app
Send better surveys. Collect better feedback.
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback
Learn moreCompare

SmileBack  

31
The Feedback Specialists
SmileBack is a customer satisfaction platform, built to be simple to use, whilst providing deep insights. After every service transaction, one click from a customer on one of three emojis unlocks a world of increased customer loyalty, boosted morale and higher retention. Read more about SmileBack
Learn moreAdd to compareCompareRemove app
The Feedback Specialists
SmileBack is a customer satisfaction platform, built to be simple to use, whilst providing deep insights. After every service transaction, one click from a customer on one of three emojis unlocks a world of increased customer loyalty, boosted morale and higher retention. Read more about SmileBack
Learn moreCompare

zenloop  

30
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
The SaaS company zenloop is a feedback management platform that empowers e-commerce brands to strengthen customer retention by nurturing relationships and fostering customer centricity based on the Net Promoter System®(NPS). Read more about zenloop
Learn moreAdd to compareCompareRemove app
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
The SaaS company zenloop is a feedback management platform that empowers e-commerce brands to strengthen customer retention by nurturing relationships and fostering customer centricity based on the Net Promoter System®(NPS). Read more about zenloop
Learn moreCompare

Survicate  

25
The fastest way to collect feedback from customers
Measure satisfaction of your customers using surveys on different touchpoints. Read more about Survicate
Learn moreAdd to compareCompareRemove app
The fastest way to collect feedback from customers
Measure satisfaction of your customers using surveys on different touchpoints. Read more about Survicate
Learn moreCompare

RepuGen  

9
Healthcare reputation & review management software
RepuGen is a cloud-based healthcare reputation management software which monitors patient satisfaction, automates feedback collection, tracks trends, and more. Read more about RepuGen
Learn moreAdd to compareCompareRemove app
Healthcare reputation & review management software
RepuGen is a cloud-based healthcare reputation management software which monitors patient satisfaction, automates feedback collection, tracks trends, and more. Read more about RepuGen
Learn moreCompare

AppFollow  

6
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
Learn moreAdd to compareCompareRemove app
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
Learn moreCompare

Helprace  

6
All-in-one customer service solution
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application. Read more about Helprace
Learn moreAdd to compareCompareRemove app
All-in-one customer service solution
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application. Read more about Helprace
Learn moreCompare
Filter by
Customer rating