getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Satisfaction Software with Large enterprises - Page 7

Last updated: September 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

215 software options

Smaply logo

Customer experience solution with customer profile sharing

learn more
Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Read more about Smaply

Users also considered
GatherUp logo

Software to gather, manage, and market customer reviews.

learn more
GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

Read more about GatherUp

Users also considered
FeedbackFive logo

Feedback and Reviews Management

learn more
FeedbackFive is an app within the Amazon seller central partner network that helps you grow your business, manage your reputation and get more reviews.

Read more about FeedbackFive

Users also considered
Simplify360 logo

Customer experiences tools Software

learn more
One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

Read more about Simplify360

Users also considered
Feefo logo

Harness the power of verified reviews.

learn more
Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Read more about Feefo

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

Read more about Eloquant

Users also considered
Engage 365 logo

Customer loyalty and reward platform

learn more
A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

Read more about Engage 365

Users also considered
ManageEngine SupportCenter Plus logo

Web based customer support

learn more
SupportCenter Plus combines automated request tracking, multi-channel support, knowledge base, self service, contracts & SLA management, reporting & more

Read more about ManageEngine SupportCenter Plus

Users also considered
Confirmit logo

Customer Feedback Management

learn more
Confirmit is a market research platform that includes features such as feedback & data collection, analysis & reporting, and action management.

Read more about Confirmit

Users also considered
Nextiva logo

Cloud AI platform for unified business communications

learn more
Cloud-based AI customer experience platform unifying VoIP, omnichannel contact center, video, and team messaging for businesses of all.

Read more about Nextiva

Users also considered
Alchemer logo

AI-powered feedback and reputation management.

learn more
Alchemer supports customer satisfaction by capturing CSAT, NPS, and open-text feedback across every channel, using AI to surface sentiment and root causes—so teams can spot dissatisfaction early, close the loop quickly, and improve satisfaction over time.

Read more about Alchemer

Users also considered
Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

learn more
The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

Read more about Intouch Insight CX Platform

Users also considered
Canny logo

Customer feedback & feature request management

learn more
Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

Read more about Canny

Users also considered
Involve.me logo

Create quiz funnels that qualify, segment & nurture leads

learn more
involve.me is the AI quiz funnel builder with built-in email automation. Ideal for businesses selling high-value products or services that need to capture, qualify, segment, and follow up with leads before purchase.

Read more about Involve.me

Users also considered
Upvoty logo

Feedback management for SaaS businesses

learn more
Upvoty is a customer satisfaction management platform to help businesses collect, centralize, and analyze feedback.

Read more about Upvoty

Users also considered
Yotpo logo

Marketing platform for collecting and showcasing reviews

learn more
Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

Read more about Yotpo

Users also considered
CheckMarket logo

Cloud-based enterprise survey software solution

learn more
Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

Read more about CheckMarket

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Read more about Pipedrive

Users also considered
Freshdesk logo

Cloud-based AI help desk for teams of all sizes

learn more
Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

Read more about Freshdesk

Users also considered
SurveySparrow logo

Cloud-based omnichannel experience management platform

learn more
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Read more about SurveySparrow

Users also considered
123FormBuilder logo

Web forms: as easy as 1-2-3!

learn more
123FormBuilder is the quickest solution for creating professional forms for both web and mobile. With its easy drag-and-drop form editor, you can build custom contact forms, surveys, registration forms, and order forms in minutes—right from your browser. No coding skills are needed.

Read more about 123FormBuilder

Users also considered
Keatext logo

Your most impactful improvements start here.

learn more
Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

Read more about Keatext

Users also considered
TeamSupport logo

Cloud-based B2B customer support platform with AI

learn more
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
Zoho CRM Plus logo

Cloud CRM platform for sales, marketing & support

learn more
Zoho CRM Plus is a unified customer experience platform that brings your sales, marketing, and customer service teams together on a single interface; centralizes customer and company data; and improves overall customer satisfaction. Key features include customer surveys, website live chat and chat b

Read more about Zoho CRM Plus

Users also considered
Trustpilot logo

Customer review management platform for online businesses

learn more
A customer review management tool that brings businesses and consumers together through reviews.

Read more about Trustpilot

Users also considered